24y paper jams
24y paper jams
1
Pull tray 1 out.
2
Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3
Push tray 1 back in.
4
From the operator panel, touch Continue, jam cleared.
24y paper jam messages
Error code
Description
242.xx
A single or multiple page media jam in the 650-sheet
Duo Drawer (tray 2). Multiple pages of media are
jammed in the 650-sheet Duo Drawer (tray 2).
243.xx
A single or multiple page media jam in the 550-sheet
Duo Drawer (tray 3). Multiple pages of media are
jammed in the 550-sheet Duo Drawer (tray 3).
Action
Go to
on page
Go to
on page
Diagnostic information
64
"Tray X input sensor (S2) jam service check"
65.
"Tray X input sensor (S2) jam service check"
65.
5027