Contents Contents Safety information..................5 Conventions................................5 Learning about the printer................7 Finding information about the printer......................7 Selecting a location for the printer........................8 Printer configurations............................9 Using the printer control panel........................10 Understanding the colors of the Sleep button and indicator lights............11 Using the Embedded Web Server........................
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Contents Printing information pages..........................47 Printing from a mobile device........................48 Canceling a print job............................49 Understanding the printer menus............50 Menus list................................50 Supplies menu..............................50 Paper menu................................51 Reports menu..............................60 Network/Ports..............................61 Security menu..............................67 Settings menu..............................68 Help menu................................86 Saving money and the environment............88 Saving paper and toner...........................
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Contents Configuring supply notifications from the Embedded Web Server............. 118 Copying printer settings to other printers....................119 Restoring factory default settings........................120 Clearing jams....................121 Avoiding jams..............................121 Identifying jam locations..........................122 Paper jam in the standard bin........................123 Paper jam in the front door..........................123 Paper jam in trays............................
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
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Safety information CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available at • Connecting the printer http://support.lexmark.com. • Installing the printer software Additional setup and instructions for using the printer: User's Guide and Quick Reference Guide—The guides may be available on the Software and •...
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Learning about the printer Right side 152.4 mm (6 in.) Front 508 mm (20 in.) Left side 76.2 mm (3 in.) Rear 101.6 mm (4 in.) 254 mm (10 in.) Printer configurations...
Learning about the printer Printer control panel Standard bin 250-sheet tray (Tray 1) Manual feeder Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2) Using the printer control panel Use the Menus button Open the menus. Notes: • The menus are available only when the printer is in Ready state. •...
Learning about the printer Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the control panel signify a printer status or condition. Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing.
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
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Additional printer setup An optional memory card can be purchased separately and attached to the controller board. Access the controller board at the back of the printer. Note: This task requires a flat‑head screwdriver. Turn the screws counterclockwise to remove them. Slightly open the controller board access cover, and then shift to the right to remove it.
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Additional printer setup Locate the memory card connector on the controller board. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Unpack the memory card.
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Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push it into the controller board wall until it clicks into place.
Additional printer setup Reattach the cover. Turn the screws clockwise to lock the cover. Installing hardware options Order of installation CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
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Additional printer setup CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Additional printer setup Install the dust cover. Note: When the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see “Adding available options in the print driver”...
• From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. Run the installer, and then follow the instructions on the computer screen. For Macintosh users, add the printer.
Additional printer setup Networking Notes: • Purchase a MarkNet N8352 wireless network adapter before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to a wireless network.
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Additional printer setup • Security Method—There are four basic options for Security Method: – WEP key If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key. –...
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• Install the printer on additional network computers. Installing the Wireless Setup Assistant Go to the Lexmark support Web site at http://support.lexmark.com. Download the latest Wireless Setup Assistant application. Double‑click the downloaded software installer package. Follow the instructions on the computer screen.
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Additional printer setup Launching the Wireless Setup Assistant Notes: • Make sure the printer is turned on. • Make sure a wireless network adapter is installed in your printer and is working properly. From the Finder, navigate to: Applications > select your printer folder Double‑click Wireless Setup Assistant, and then follow the instructions on the computer screen.
Additional printer setup Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 121 “Storing paper” on page Setting the paper size and type From the printer control panel, navigate to: >...
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Loading paper and specialty media Squeeze, and then slide the width guide tab to the correct position for the paper you are loading. Squeeze, and then slide the length guide tab to the correct position for the paper you are loading.
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Loading paper and specialty media Notes: • Use the paper size indicators on the bottom of the tray to help position the guides. • If the paper is longer than letter‑size paper, then push the length guide and the length guide tab to extend it.
Loading paper and specialty media Load the paper stack with the recommended printable side faceup. Insert the tray. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and paper type to avoid paper jams and print quality problems.
Loading paper and specialty media CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Length guide tab Paper size indicator Width guide tab Loading the multipurpose feeder Push the multipurpose feeder latch to the left.
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Loading paper and specialty media Open the multipurpose feeder. Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Prepare the paper for loading. • Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.
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Loading paper and specialty media Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. Locate the maximum paper fill indicator and tab. Note: Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides.
Loading paper and specialty media • Load envelopes with the flap side up and against the right side of the paper guide. Notes: • Do not load or close the multipurpose feeder while a job is printing. • Load only one size and type of paper at a time. •...
Loading paper and specialty media • Load envelope with the flap side up and against the right side of the paper guide. Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides. Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.
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Loading paper and specialty media Change the tray settings to specify the paper size and type for the tray. • To link trays, make sure the paper size and type for the tray match with that of the other tray. •...
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Loading paper and specialty media Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Paper and specialty media guide Paper and specialty media guide Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print a test page on the letterhead being considered for use before buying large quantities. •...
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Paper and specialty media guide Source Printing Printable Paper side orientation Manual feeder One‑sided Facedown Load the sheet with the top edge entering the printer first. Manual feeder Two‑sided Faceup Load the sheet with the bottom edge entering the printer first. Multipurpose feeder One‑sided Facedown...
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Paper and specialty media guide Source Printing Printable Paper side orientation Multipurpose feeder Two‑sided Faceup Load the sheet with the bottom edge entering the printer first. Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers.
Print samples on labels being considered for use before buying large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at http://support.lexmark.com. • Use labels designed specifically for laser printers. •...
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Paper and specialty media guide Weight The printer trays can automatically feed paper weights up to 176‑g/m (47‑lb) bond grain long paper. The multipurpose feeder can automatically feed paper weights up to 176‑g/m (47‑lb) bond grain long paper. Paper lighter than 60 g/m (16 lb) might not be stiff enough to feed properly, causing jams.
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(electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline.
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Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained. However, the following paper choice guidelines will help alleviate the environmental impact of printing: Minimize paper consumption.
Paper and specialty media guide Supported paper sizes, types, and weights Supported paper sizes Note: Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper sizes as the optional 550‑sheet tray.
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Paper and specialty media guide Paper size and Standard Optional 650‑sheet duo tray Manual Duplex dimension 250‑sheet tray feeder mode 550‑sheet tray Multipurpose feeder Statement 140 x 216 mm (5.5 x 8.5 in.) Universal 76 x 127 mm (3 x 5 in.) to 216 x 356 mm (8.5 x 14 in.) Universal 148 x 210 mm (5.8 x 8.3 in)
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Paper and specialty media guide Supported paper types and weights Notes: • Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper as the 550‑sheet tray.
Printing Printing Printing a document Printing from a computer Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending the print job. From the document that you are trying to print, open the Print dialog. If necessary, adjust the settings.
Printing Using Max Speed and Max Yield Max Speed and Max Yield let you choose between a faster print speed and a higher toner yield. • Max Speed—This lets you print in either black or color depending on what is set in the printer driver. The printer prints in color unless Black Only is selected in the printer driver.
Printing Printing from a mobile device Note: Make sure that the printer and mobile device share the same wireless network. For information on configuring the wireless settings of your mobile device, see the documentation that came with the device. Printing from a mobile device using Mopria Print Service Mopria®...
Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
Understanding the printer menus Imaging Kit View the status of the imaging kit. Replace Black Imaging Kit Replace Color Imaging Kit Maintenance Kit View the status of the maintenance kit. Replace Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: MP Feeder...
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Understanding the printer menus Tray [x] Type Specify the type of the paper loaded in each tray. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Transparency Custom Type [x] is the factory default setting for all other trays. Recycled •...
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Understanding the printer menus Multipurpose Feeder Type Specify the type of the paper loaded in the multipurpose feeder. Plain Paper Notes: Card Stock • Custom [x] is the factory default setting. Transparency • From the Paper menu, set Configure MP to Cassette in order for Recycled Multipurpose Feeder Type to appear as a menu.
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Understanding the printer menus Manual Envelope Size Specify the size of the envelope being manually loaded. 7 3/4 Envelope Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the 9 Envelope international factory default setting. 10 Envelope DL Envelope C5 Envelope B5 Envelope...
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Understanding the printer menus Paper Texture menu Plain Texture Specify the relative texture of the plain paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Card Stock Texture Specify the relative texture of the card stock loaded. Smooth Notes: Normal...
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Understanding the printer menus Colored Texture Specify the relative texture of the colored paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Light Texture Specify the relative texture of the light paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Heavy Texture...
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Understanding the printer menus Glossy Weight Specify the relative weight of the glossy paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Labels Weight Specify the relative weight of the labels loaded. Light Note: Normal is the factory default setting. Normal Heavy Bond Weight...
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Understanding the printer menus Paper Loading menu Recycled Loading Determine and set two‑sided printing for all print jobs that specify Recycled as the paper type. Duplex Glossy Loading Determine and set two‑sided printing for all print jobs that specify Glossy as the paper type. Duplex Bond Loading Determine and set two‑sided printing for all print jobs that specify...
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Understanding the printer menus Custom Types menu Custom Type [x] Associate a paper or specialty media type with a factory default Custom Type [x] name or a user‑defined custom name created in the Embedded Paper Web Server or MarkVision Professional. Card Stock Transparency Notes:...
Understanding the printer menus Feed Direction Specify the feed direction if the paper can be loaded in either direction. Short Edge Long Edge Notes: • Short Edge is the factory default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray.
Understanding the printer menus Asset Report Print a report containing asset information including the printer serial number and model name. The report contains text and UPC bar codes that can be scanned into an asset database. Network/Ports Active NIC menu Active NIC Allow the printer to connect to a network.
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Understanding the printer menus NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Auto Notes: • Auto is the factory default setting. • Changing this setting from the control panel, and then exiting the menus causes the printer to restart.
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Understanding the printer menus Network Address View the network addresses. Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–225 seconds Notes: • “90 seconds” is the factory default setting. • A setting value of 0 disables the timeout.
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Understanding the printer menus Enable FTP/TFTP Send files to the printer using the built‑in FTP server. Note: Yes is the factory default setting. Enable HTTP Server Enable the built-in Web server (Embedded Web Server) which lets you monitor and manage the printer remotely using a Web browser. Note: Yes is the factory default setting.
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Understanding the printer menus Wireless menu Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter. To access the menu, navigate to: • Network/Ports > Network [x] > Network [x] Setup > Wireless Wi‑Fi Protected Setup (WPS) Establish a wireless network and enable network security.
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Understanding the printer menus View Name Show the assigned AppleTalk name. Note: The AppleTalk name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server.
Understanding the printer menus USB Buffer Set the size of the USB input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any jobs already buffered in the printer hard disk are printed before normal processing resumes.
Understanding the printer menus Automatically Observe DST Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting. Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting.
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Understanding the printer menus Eco-Mode Minimize the use of energy, paper, or specialty media. Notes: Energy • Off is the factory default setting. This resets the printer to Energy/Paper its factory default settings. Paper • When setting Eco Mode to Energy or Paper, performance may be affected, but print quality is not.
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Understanding the printer menus Paper Sizes Specify the unit of measurement for paper sizes. U.S. Notes: Metric • U.S. is the factory default setting. • The initial setting is determined by your country or region selection in the initial setup wizard. Displayed Information Specify what is displayed on the upper corners of the home screen.
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Understanding the printer menus Displayed Information (continued) Customize the displayed information for certain menus. Paper Jam Select from the following options: Load Paper Display Service Errors Message to display Default Alternate Default [text entry] Alternate [text entry] Notes: • No is the factory default setting for Display. •...
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Understanding the printer menus Show Bookmarks Specify whether bookmarks are displayed from the Held Jobs area. Note: Yes is the factory default setting. Web Page Refresh Rate Specify the number of seconds between Embedded Web Server refreshes. 30–300 Note: 120 is the factory default setting. Contact Name Specify a contact name.
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Understanding the printer menus Timeouts Set the amount of time the printer waits before it enters Hibernate mode. Hibernate Timeout Disabled Note: 3 days is the factory default setting. 20 minutes 1–3 hours 6 hours 1–3 days 1–2 weeks 1 month Hibernate Timeout on Connection Set the printer to Hibernate mode even if there is an active Ethernet connection.
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Understanding the printer menus Error Recovery Set the printer to restart when an error occurs. Auto Reboot Note: Reboot always is the factory default setting. Reboot when idle Reboot always Reboot never Error Recovery Determine the number of automatic reboots the printer can perform.
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Understanding the printer menus Press and Hold Sleep Button Determine how the printer, while in idle state, reacts to a long press of the Sleep button. Do Nothing Sleep Note: Do Nothing is the factory default setting. Hibernate Factory Defaults Use the printer factory default settings.
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Understanding the printer menus Resource Save Specify how the printer handles temporary downloads, such as fonts and macros stored in the RAM, when the printer receives a job that requires more than the available memory. Note: Off is the factory default setting. This sets the printer to retain the downloads only until memory is needed.
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Understanding the printer menus Separator Source Specify the paper source for the separator sheet. Tray [x] Note: Tray 1 (standard tray) is the factory default setting. MP Feeder Paper Saver Print multiple pages on a single sheet of paper. Notes: 2‑Up •...
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Understanding the printer menus Color Correction Adjust the color output on the printed page. Auto Notes: • Auto is the factory default setting. This applies different color conversion Manual tables to each object on the printed page. • Off turns off color correction. •...
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Understanding the printer menus RGB Saturation Adjust saturation in color outputs. 0–5 Note: 0 is the factory default setting. Color Balance Adjust color in printed output by increasing or decreasing the amount of toner being used for each color. Cyan ‑5 to 5 Note: 0 is the factory default setting.
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Understanding the printer menus Manual Color (continued) Customize the CMYK color conversions. CMYK Image Select from the following options: CMYK Text US CMYK CMYK Graphics Euro CMYK Vivid CMYK Notes: • US CMYK is the factory default setting. This applies a color conversion table that tries to produce output that matches SWOP color output.
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Understanding the printer menus XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Scale to Fit Scale page content to fit the selected paper size. Note: No is the factory default setting.
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Understanding the printer menus PCL Emul menu Font Source Specify the set of fonts used by the Font Name menu. Resident Notes: Disk • “Resident” is the factory default setting. Resident shows the factory Download default set of fonts downloaded in the RAM. Flash •...
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Understanding the printer menus PCL Emulation Settings Specify the orientation of text and graphics on the page. Orientation Notes: Portrait • Portrait is the factory default setting. Portrait prints text and graphics Landscape parallel to the short edge of the page. •...
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Understanding the printer menus Tray Renumber Configure the printer to work with printer software or programs that use different source assignments for trays and feeders. Assign MP Feeder Notes: None • “Off” is the factory default setting. 0–199 • “None” ignores the Select Paper Feed command. This option Assign Tray [x] appears only when it is selected by the PCL 5 interpreter.
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Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do Antique Olive Lubalin Graph not specify a font. Apple Chancery Marigold Arial MT...
Understanding the printer menus Backgrounds Specify whether to print backgrounds on HTML documents. Do Not Print Note: Print is the factory default setting. Print Image menu Auto Fit Select the optimal paper size, scaling, and orientation. Note: On is the factory default setting. It overrides scaling and orientation settings for some images.
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Understanding the printer menus Menu item Description Connection Guide Provides information about connecting the printer locally (USB) or to a network Moving Guide Provides instructions for safely moving the printer Supplies Guide Provides information about ordering supplies...
Saving money and the environment Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
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Saving money and the environment Use the factory default settings for all settings associated with Eco‑Mode. This setting supports the performance specifications for your printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until a document is ready to print. You may notice a short delay before the first page is printed.
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Saving money and the environment Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
From the Action menu, select the power mode. From the Time menu, select the time. From the Day(s) menu, select the day or days. Click Add. Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter •...
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The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance periodically, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Damage caused by the use of third-party supplies or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.
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Black 70C0H10 Cyan 70C0H20 Magenta 70C0H30 Yellow 70C0H40 For more information on countries located in each region, go to www.lexmark.com/regions. CS317 Return program cartridges Item United States European Rest of Latin America Rest of Asia Australia and and Canada Economic...
Maintaining the printer CS317 Regular cartridges Item Worldwide Regular toner cartridges Black 71B0010 Cyan 71B0020 Magenta 71B0030 Yellow 71B0040 For more information on countries located in each region, go to www.lexmark.com/regions. Ordering imaging kits Item All countries and regions Black imaging kit...
Maintaining the printer Replacing supplies Replacing the waste toner bottle Top door Waste toner bottle Right side cover Front door Unpack the replacement waste toner bottle. Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
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Maintaining the printer Open the top door. Remove the right side cover. Remove the waste toner bottle. Pack the used waste toner bottle. For more information, see “Recycling Lexmark products” on page...
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Maintaining the printer Insert the replacement waste toner bottle. Insert the right side cover. Close the top door. Close the front door. Replacing a black and color imaging kit Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
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Maintaining the printer Open the top door. Remove the toner cartridges.
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Maintaining the printer Remove the right side cover. Remove the waste toner bottle. Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
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Black imaging kit includes the imaging kit and the black developer unit. Pack the used imaging kit. For more information, see “Recycling Lexmark products” on page Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units. Dispose only the black developer unit.
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Maintaining the printer Gently shake the yellow, cyan, magenta, and black developer units side‑to‑side. Remove the red packing strip and the attached fabric from the developer units. Insert the yellow, cyan, magenta, and black developer units into the matching color slots. Remove the red packing strip from the imaging kit.
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Maintaining the printer Align, and then insert the imaging kit. Push the blue levers down until the imaging kit is fully seated into place.
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Maintaining the printer Insert the waste toner bottle. Insert the right side cover.
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Close the top door. Close the front door. Replacing toner cartridges Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under warranty. Note: Reduced print quality may result from using non‑Lexmark toner cartridges. Slide the release latch on the right side of the printer, and then open the top door.
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Maintaining the printer Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit. Unpack the new toner cartridge, and then remove its packaging.
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Seal the used toner cartridge in the bag that the replacement toner cartridge came in before disposing. For more information, see “Recycling Lexmark products” on page Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer.
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Maintaining the printer Open the top door. Remove the toner cartridges.
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Maintaining the printer Remove the right side cover. Remove the waste toner bottle. Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
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Maintaining the printer Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. Remove the used developer unit.
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Maintaining the printer Remove the red shipping cover from the developer unit. Insert the developer unit. Align, and then insert the imaging kit.
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Maintaining the printer Push the blue levers down until the imaging kit is fully seated into place. Insert the waste toner bottle.
Close the front door. Pack the used developer unit in the bag that the replacement developer unit came in before disposing. For more information, see “Recycling Lexmark products” on page Moving the printer Moving the printer to another location CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or...
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Maintaining the printer CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement. CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com.
Managing the printer Notes: • You can select alerts for toner cartridges, imaging kit, maintenance kit, and waste toner bottle. • All alerts can be set for nearly low, low, and very low supply conditions. Not all alerts can be set for the end‑of‑life supply condition.
Managing the printer Type the IP addresses of the source and target printers in their appropriate fields. Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP. Click Copy Printer Settings. Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings.
Clearing jams Clearing jams Avoiding jams Load paper properly • Make sure that the paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. •...
Clearing jams • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. •...
Clearing jams Jam location Manual feeder Multipurpose feeder Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed. Paper jam in the front door Paper jam in the fuser Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot.
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Clearing jams • Below the fuser • In the fuser access door Close the front door.
Clearing jams Paper jam in the duplex unit Open the front door. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the front door. Paper jam in trays Pull out the tray.
Clearing jams Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. Paper jam in the manual feeder Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray.
Clearing jams Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Flex, fan, and align the paper edges before loading. Reload paper.
Troubleshooting Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete. Bin full. Remove paper. Remove the paper stack from the standard bin. Cannot collate large document [37] Try one or more of the following: • From the printer control panel, press to print the portion of the job already stored and begin collating the rest of the print job.
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Troubleshooting Change [paper source] to [paper type] [paper size] Try one or more of the following: • Load the correct size and type of paper in the tray, and then press on the printer control panel. Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.
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Troubleshooting Insert tray [x] Insert the indicated tray into the printer. Load [paper source] with [custom string] Try one or more of the following: • Load the indicated tray or feeder with the correct size and type of paper. • From the printer control panel, press to clear the message and continue printing.
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• Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
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Unplug the router, wait for 30 seconds, and then plug it back again. • Turn off the printer, wait for about 10 seconds, and then turn the printer back on. • Update the network firmware in the printer or the print server. For more information, visit the Lexmark Web site at http://support.lexmark.com.
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Turn off the printer, wait for about 10 seconds, and then turn the printer back on. • Update the network firmware in the printer or the print server. For more information, visit the Lexmark Web site at http://support.lexmark.com. Non-Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be a toner cartridge or the imaging kit.
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If the imaging kit is installed, then remove and reinstall the unresponsive imaging kit. Note: If the message appears after reinstalling the supply, then replace the imaging kit. The imaging kit may be defective or a non‑genuine Lexmark supply. For more information, see “Using genuine Lexmark parts and supplies”...
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Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace unsupported [color] cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message.
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Remove the indicated imaging kit, and then install a supported one to clear the message. Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace waste toner bottle [82.xy] Replace the waste toner bottle to clear the message.
Troubleshooting Waste toner bottle nearly full [82.xy] You may need to order a waste toner bottle. If necessary, press on the printer control panel to clear the message and continue printing. Solving printer problems Basic printer problems The printer is not responding Action Step 1 Go to step 2.
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Troubleshooting Action Step 6 Turn on the switch or Go to step 7. reset the breaker. Make sure the electrical outlet is not turned off by a switch or breaker. Is the electrical outlet turned off by a switch or breaker? Step 7 Connect the printer Go to step 8.
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Troubleshooting Printer display is blank Action Step 1 The problem is Go to step 2. solved. Press the Sleep button on the printer control panel. Does Ready appear on the printer display? Step 2 The problem is Turn off the printer, solved.
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Troubleshooting Cannot detect internal option Action Step 1 The problem is Go to step 2. solved. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Does the internal option operate correctly? Step 2 Go to step 3.
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Troubleshooting Tray problems Action Step 1 The problem is Go to step 2. solved. Open the tray and do one or more of the following: • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
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Troubleshooting Paper feed problems Jammed pages are not reprinted Action The problem is Contact customer Turn on jam recovery. solved. support. From the printer control panel, navigate to: > Settings > > General Settings > > Print Recovery > > Jam Recovery > Press the arrow buttons until On or Auto appears, and then press Resend the pages that did not print.
Troubleshooting Action Step 3 Contact customer The problem is support. solved. Review the tips on avoiding jams. For more information, see “Avoiding jams” on page 121. Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? Paper jam message remains after jam is cleared Action Open front door and remove all trays.
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Troubleshooting Job prints from the wrong tray or on the wrong paper Action Step 1 The problem is Go to step 2. solved. Check if you are printing on paper that is supported by the tray. Resend the print job. Did the job print from the correct tray or on the correct paper? Step 2 The problem is...
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Troubleshooting Action Step 3 The problem is Contact customer solved. support. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. Did the job print and collate correctly? Printing slows down Notes:...
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Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print? Print job takes longer than expected Action...
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Troubleshooting Action Step 3 The problem is Go to step 4. solved. Remove held jobs stored in the printer memory. Resend the print job. Did the job print? Step 4 The problem is Go to step 5. solved. Disable the Page Protect feature. From the printer control panel, navigate to: Settings >...
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Troubleshooting Action Step 2 The problem is Contact customer solved. support. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked.
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Troubleshooting Action Step 1 Go to step 2. Select a font that is supported by the Print a font sample list to check if the fonts you are using are printer. supported by the printer. From the printer control panel, navigate to: Menus >...
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Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. Resend the print job. Is the page or image clipped? Step 4 Contact customer The problem is...
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Troubleshooting Action Step 2 The problem is Contact customer solved. support. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit.
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Troubleshooting Action Step 4 Contact customer The problem is support. solved. Replace the imaging kit, and then resend the print job. Do horizontal voids appear on prints? Incorrect margins on prints A B C D A B C D A B C D Action Step 1 The problem is...
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Troubleshooting Paper curl Action Step 1 Go to step 2. Adjust the width and length guides. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3.
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Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. Resend the print job. Do print irregularities still appear? Step 2 Go to step 3.
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Troubleshooting Print is too dark Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, select Color Adjust. Resend the print job. Is the print still too dark? Step 2 Go to step 3.
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Troubleshooting Action Step 6 Go to step 7. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 7 Contact...
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Troubleshooting Action Step 4 Go to step 5. The problem is solved. Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. Resend the print job. Is the print still too light? Step 5 From the printer Go to step 5.
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Troubleshooting Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging kit. Remove the imaging kit. Check if the packing material is properly removed from the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes.
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Troubleshooting Repeating defects appear on prints Action The problem is Check if the distance between the defects is equal to one of Check if the solved. the following: distance between the • 25.1 mm (0.98 in.) defects is equal • 29.8 mm (1.17 in.) to one of the •...
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Troubleshooting Action Step 1 Go to step 2. Load paper with the correct paper type Check if the paper loaded in the tray has the correct paper type and weight in the and weight. tray. Is paper with the correct paper type and weight loaded in the tray? Step 2 Go to step 3.
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Troubleshooting Action Step 2 Contact customer The problem is support. solved. Check if you are printing on a paper that is supported by the tray. Resend the print job. Is the print still skewed? Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE...
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Troubleshooting Action Step 4 Go to step 5. The problem is solved. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit.
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Troubleshooting Action Step 3 Go to step 4. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do streaked vertical lines appear on prints? Step 4 Go to step 5.
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Troubleshooting Action Step 2 The problem is Contact customer solved. support. Replace the imaging kit, and then resend the print job. Does fog or shading disappear from the prints? Toner rubs off Leading edge Trailing edge Action Step 1 Go to step 2. Specify the paper type, texture, and From the Paper menu on the printer control panel, check the paper...
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Troubleshooting Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 Contact...
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Troubleshooting Action Step 2 Go to step 3. The problem is solved. From the Paper Menu on the printer control panel, check the paper type and paper weight. Resend the print job. Do vertical voids appear on prints? Step 3 Go to step 4.
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Troubleshooting How is color specified in a document to be printed? Software programs typically specify the document color using RGB or CMYK color combinations. Additionally, they let users modify the color of each object in a document. For more information, see the help information of your operating system.
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Troubleshooting Object type Color conversion tables CMYK Image • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. CMYK Text • Euro CMYK—Applies color correction to approximate Euroscale CMYK Graphics color output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting.
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Troubleshooting Action Step 3 The problem is Contact customer solved. support. Make sure you are using a recommended type of color transparency, and then resend the print job. Does the print on the color transparency look lighter? The color of the print does not match the color of the original file Note: The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor.
Troubleshooting Embedded Web Server does not open Action Step 1 The problem is Go to step 2. solved. Turn on the printer. Open a Web browser, and then type the printer IP address. Press Enter. Does the Embedded Web Server open? Step 2 The problem is Go to step 3.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
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Notices Trademarks Lexmark, the Lexmark logo, MarkNet, and MarkVision are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print is a trademark of Google Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
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Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
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The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
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ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Notices Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1: 2014.
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The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
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The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
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—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
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Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
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Notices This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation. Additional rights...
Index Index configuring Numerics multiple printers 119 250‑sheet tray cables supply notifications, imaging loading 25 Ethernet 18 kit 118 650‑sheet duo tray USB 18 supply notifications, installing 16 canceling a print job maintenance kit 118 loading 28 from the computer 49 supply notifications, toner from the printer control cartridge 118...
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Schedule Power Modes 91 loading, multipurpose problem accessing 170 feeder 36 using 11 loading, trays 36 Embedded Web Server Lexmark Mobile Print hardware options, adding Administrator's Guide using 49 print driver 19 where to find 94 linking trays 33, 34 Help menu 86 Embedded Web Server —...
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find 118 Finishing 76 Paper Texture menu 55 noise emission levels 175 General Settings 68 Paper too short [34] 133 Non-Lexmark [supply type], see Help 86 paper type User's Guide [33.xy] 133 HTML 85 setting 25 non‑volatile memory 93...
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Network error, standard port streaked horizontal lines appear estimated pages remain [54] 133 on prints 161 [88.xy] 129 Non-Lexmark [supply type], see streaked vertical lines appear [Type] imaging kit low User's Guide [33.xy] 133 on prints 162 [84.xy] 136 Paper too short [34] 133...
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88 menu settings page 24 Replace unsupported [type] storing 98 network setup page 24 imaging kit [32.xy] 136 using genuine Lexmark 96 printing in black and white 46 Replace waste toner bottle using recycled paper 88 publications [82.xy] 136 Supplies menu 50 where to find 7...
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Index on using envelopes 38 paper frequently jams 142 using on using letterhead 36 print job takes longer than Wireless Setup Assistant 22 transparencies 38 expected 146 using Hibernate mode 90 tips on using envelopes 38 printing slows down 145 using Max Speed and Max tips on using letterhead 36 tray linking does not work 147...