550-Sheet And 650-Sheet Trays Input Option Symptoms; Tray (X) Sensor Service Check - Lexmark CS310 Service Manual

•
"Failed to feed from option tray and leading edge damaged service check" on page 149
•
"Tray 2 or tray 3 not detected service check" on page 152
•
"Tray 2 or tray 3 missing service check" on page 154
• "Tray 2 or tray 3 empty service check" on page 157
•
"Incompatible tray 3 service check" on page 159
550‑sheet and 650‑sheet trays input option symptoms
Symptom
Printer fails to recognize the option is
installed.
Tray X does not recognize the media size
loaded.
Tray missing message appears even if
media tray is installed.
Media tray does not fit in the drawer.
Double feed
Printout is skewed.
Failed to feed from input option tray.
Leading edge damaged.
Failed to feed from multipurpose feeder.
Load multipurpose feeder with plain paper
letter.
Paper input tray missing (tray 2 or tray 3). Go to
Tray 2 or tray 3 not detected.
Input option tray 2 or 3 empty.
Incompatible tray 3.

Tray (x) sensor service check

Actions
Step 1
a
POR the printer.
b
Reseat the printer from the input option. Make sure it is installed
correctly.
c
Make sure the input option configuration is supported for that printer.
Refer to the Input Option Configuration Guide.
Does the error remain?
Action
Go to "Option and media size not recognized service check" on page
Go to "Option and media size not recognized service check" on page
Go to "Tray (x) sensor service check" on page
Go to "Double feed and printout skewed service check" on page
Go to "Double feed and printout skewed service check" on page
Go to "Failed to feed from option tray and leading edge damaged service
check" on page 149.
Go to "Failed to feed from option tray and leading edge damaged service
check" on page 149.
Go to "Failed to load/feed from multipurpose feeder service check" on
page 147.
Go to "Failed to load/feed from multipurpose feeder service check" on
page 147.
"Tray 2 or tray 3 missing service check" on page
Go to "Tray 2 or tray 3 not detected service check" on page
Go to "Tray 2 or tray 3 empty service check" on page
Go to "Incompatible tray 3 service check" on page
Diagnostic information
140
140.
154.
157.
159.
Yes No
Go to step 2. Problem resolved.
5027
142.
142.
144.
144.
152.