Understanding Jam Messages And Locations - Lexmark CS310 Service Manual

Understanding jam messages and locations

When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer
display. Open the doors, covers, and trays indicated on the display to remove the jam.
Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, Auto does not
guarantee that the page will print.
# Jam location
1 Standard bin
2 Fuser
3 Front door
4 Duplex
5 Tray [x]
6 Manual feeder
7 Multipurpose feeder [x]‑page jam, clear multipurpose
Message on the display
[x]‑page jam, clear standard
bin. [203.xx]
[x]‑page jam, open front door to clear
fuser. [202.xx]
[x]‑page jam, open front door. [20y.xx] Open the front door, and then remove the jammed
[x]‑page jam, open front door to clear
duplex. [23y.xx]
[x]‑page jam, open tray [x]. [24y.xx]
[x]‑page jam, clear manual
feeder. [251.xx]
feeder. [250.xx]
Diagnostic information
What to do
Remove the jammed paper.
Open the front door, pull the tab and hold the fuser
cover down, and then remove the jammed paper.
paper.
Open the front door, and then remove the jammed
paper.
Pull the indicated tray out, and then remove the
jammed paper.
Remove the jammed paper.
Push the paper release lever to lift the paper rollers,
and then remove the jammed paper.
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