Imaging Chip Compatibility Service Check; Media Size Mismatch Service Check - Lexmark MS517dn Service Manual

Imaging chip compatibility service check

Action
Step 1
Check if the imaging unit is a supported and genuine Lexmark
supply. If not, then replace it.
Does the error remain?
Step 2
Update the firmware.
Note: Contact the next level of support for the correct firmware
level.
Does the error remain?

Media size mismatch service check

Action
Step 1
a
Make sure the media size setting matches the paper in the tray.
b
Restore the engine settings to their defaults:
Diagnostics Menu > Printer Setup > Defaults
c
Restore the EP setup settings to their defaults:
Diagnostics Menu > EP Setup > Defaults
Does the error remain?
Step 2
Check the input tray for damage.
Is it free of damage?
Step 3
a
Make sure the index sensor is free of debris.
b
Check it for damage.
Is it free of damage?
Step 4
a
Make sure the trailing edge sensor is free of debris.
b
Check it for damage.
Is it free of damage?
Diagnostics and troubleshooting
129
Yes No
Go to step 2. The problem is
solved.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Replace the input
tray.
Go to step 4. Replace the index
sensor. See
sensor removal" on
page
Go to step 5. Replace the trailing
edge sensor. See
"Trailing edge
sensor removal" on
page
4514-6xx
"Index
295.
299.