Sierra Wireless GX440 User Manual
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Sierra Wireless GX440 User Manual

Airlink gx series
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AirLink GX Series

User Guide

4114008
Rev 2
www.4Gon.co.uk info@4gon.co.uk Tel: +44 (0)1245 808295 Fax: +44 (0)1245 808299

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  • Page 1: User Guide

    AirLink GX Series User Guide 4114008 Rev 2 www.4Gon.co.uk info@4gon.co.uk Tel: +44 (0)1245 808295 Fax: +44 (0)1245 808299...
  • Page 2 www.4Gon.co.uk info@4gon.co.uk Tel: +44 (0)1245 808295 Fax: +44 (0)1245 808299...
  • Page 3 Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...

  • Page 4: Contact Information

    ® product includes technology licensed from QUALCOMM . This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group and MMP Portfolio Licensing. Copyright © 2013 Sierra Wireless. All rights reserved.
  • Page 5 Preface Sierra Wireless Headquarters Contact Information Sales Phone: +1-604-232-1488 Headquarters: Hours: 8:00 to 5:00 Pacific Time sales@sierrawireless.com E-mail: Post: Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Consult our website for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases: www.sierrawireless.com...
  • Page 6 AirLink GX Series User Guide 4114008 www.4Gon.co.uk info@4gon.co.uk Tel: +44 (0)1245 808295 Fax: +44 (0)1245 808299...

  • Page 7: Table Of Contents

    Contents Introduction to the AirLink GX Series ....... .9 Introduction........... 9 Description .
  • Page 8 AirLink GX Series User Guide Configuring with ACEmanager ........31 Configuring with AirVantage Management Service .

  • Page 9: Introduction To The Airlink Gx Series

    1: Introduction to the AirLink GX Series This chapter describes the Sierra Wireless AirLink GX Series device, including a description of ALEOS embedded software and the AirVantage Management Service (AVMS) device management platform. Introduction The AirLink GX Series device is a compact, intelligent and fully-...

  • Page 10: Description

    AirLink GX Series User Guide Description Front Panel The front panel has the following indicators and controls: LEDs Reset Button Figure 1-1: GX Series Front Panel • LEDs – These show the device’s operating status. Each LED can be red, green, yellow or off.
  • Page 11 GPS Antenna Connector – This connects an optional GPS antenna to the device. It works with most antennas that have an SMA connector. Note: The GPS antenna connector has a bias output and Sierra Wireless recommends that you use an active antenna for better sensitivity.

  • Page 12: X-Cards

    Note: For detailed information on all of the features in ALEOS, see the ALEOS Configu- ration User Guide. It is available for downloading from the Sierra Wireless web site. ALEOS, the embedded core technology of the AirLink product line provides: •...

  • Page 13: Acemanager

    Introduction to the AirLink GX Series Download the applications and user guides from the Sierra Wireless AirLink Solutions web site at www.sierrawireless.com/support. ACEmanager ACEmanager: • Simplifies deployment • Provides extensive monitoring, control and management capabilities • Configures your device to meet your needs •...

  • Page 14: Airvantage Management Service

    AirVantage Management Service AirLink devices can be managed with the AirVantage Management Service (AVMS) available from Sierra Wireless. AVMS is a cloud-based application, accessed from your web browser, that provides remote monitoring and configuration for any number of AirLink ALEOS devices from a single computer.

  • Page 15: Installation And Startup

    2: Installation and Startup This chapter shows you how to connect, install and start the Sierra Wireless AirLink GX Series device. It also describes the front panel LEDs. Also described are the optional X-Cards available from Sierra Wireless that add more functions to the basic device. Tools and Materials Required •...

  • Page 16: Installing The Sim Card

    AirLink GX Series User Guide Installing the SIM Card If your mobile network operator requires it, insert a SIM card into the device before installation or connecting any external equipment or power to the device. 1) Remove the four screws attaching the cover. NOTE: When re-attaching the screws, torque them to 5 in-lb (0.6 N-m).

  • Page 17: Mounting The Gx Series

    Note: Sierra Wireless recommends that the device’s case or the mounting bracket be connected to ground, which can be the battery or power source negative terminal. This provides protection from electrostatic discharges. Do this by connecting a grounding strap under one of the mounting screws.

  • Page 18: Vehicle Mounting

    AirLink GX Series User Guide In addition to the four mounting holes on the side of the device’s body, there are four holes on the bottom plate to attach the device to a mounting surface. 62.5 mm Mounting Holes (2.5 in) 4 Places: 5.3mm (0.2 in) Ø...
  • Page 19 In confined spaces, a separation of 0.15 wavelength is possible, but this will result in reduced network coverage. • The recommended separation is only an approximate value for monopole or dipole type antennas. Sierra Wireless recommends the following antenna separation: Table 2-1: Recommended Antenna Separation Service Frequency Wavelength...

  • Page 20: Antenna Recommendations

    AirLink GX Series User Guide Antenna Recommendations Note: Do not remove the diversity antenna. The diversity antenna helps the device achieve the maximum network coverage. The device works without one installed, but with reduced network coverage. Note: If the antennas are located far away from the device, keep the cables as short as possible to prevent the loss of antenna gain.

  • Page 21: Connecting The Gx Series

    Installation and Startup Connecting the GX Series Note: Route cables so that they are protected from damage and will not be snagged or pulled on. There should be no binding or sharp corners in the cable routing. Excess cabling should be bundled and tied off. Make sure that the cables are secured so that their weight will not loosen the connector from the device over time.

  • Page 22: Led Operation

    AirLink GX Series User Guide 3. Enter your user name and password. The administrator user name is user and password is 12345. Figure 2-4: ACEmanager Login Screen The ACEmanager homepage appears. Figure 2-5: ACEmanager Homepage LED Operation Power-up and Reboot On power-up or reboot, all LEDs turn red, then yellow, then green.

  • Page 23: Ethernet Leds

    ≥  input voltage ≤  36VDC or 9VDC Solid Green Network Ready— Good signal — Device is ≥ (LTE service for GX440) (RSSI -85 dBm) connected to nominal power and is operating normally Flashing: Network Ready— — — Device has a Yellow (0.5 sec.) /...

  • Page 24: Power Connector Description

    This section has information to help you plan your device’s connection and configuration. The connector’s pin diagram is shown below. It also shows the colors of the wires used on the DC power cable you can order from Sierra Wireless. 4114008 www.4Gon.co.uk info@4gon.co.uk Tel: +44 (0)1245 808295 Fax: +44 (0)1245 808299...

  • Page 25: Power Source

    (9 36VDC). If one is not present, the device will not turn on. If you are using a Sierra Wireless AC cable, the connection is inside the cable. There are several typical connection options for this pin: Rev 2 Jun.13...
  • Page 26 Option 5 – If you have an installation where the device uses line power such as in a store or a remote site where power saving isn’t needed: · Use the Sierra Wireless AC adapter or connect pin 3 to pin 1 · In ALEOS, disable the Low Power Mode. (Default setting is disabled) The device is on for as long as the power is on.
  • Page 27 Installation and Startup It has a maximum rating of 30V and 150mA sink current. The pin is user programmed. Configuration instructions along with other information on how to use it is given in the ALEOS Configuration User Guide. One way to use pin 4 is with events reporting. In ALEOS you: 1.

  • Page 28: X-Cards

    Cards) available to add more functions to the basic device. They are configurable with the ALEOS ACEmanager software and more information is available in the ALEOS Configuration User Guide, which is available for downloading from the Sierra Wireless web site. The available X-Cards are: •...

  • Page 29: I/O X-Card

    Installation and Startup • Both (AP + Client Mode) where the device can act as an AP and also use a Wi-Fi Client connection to connect to an AP The GX Series device connects as a client to a configured AP whenever the AP is available.
  • Page 30 AirLink GX Series User Guide I/O X-Card RS-232 Port Pins 1, 2, 5 and 6 plus the ground on pin 10 provide 4-wire RS-232 communication. It also supports features like AT, TCP PAD and UDP PAD. Note: There is no connection for RI, DCD, DTR or DSR. I/O X-Card Digital I/O Input Pins Pins 3, 4, 11 and 12 are programmed in ALEOS to monitor inputs, respond to certain types of events or trigger a digital output.

  • Page 31: Configuring Airlink Gx Series Devices

    3: Configuring AirLink GX Series devices This chapter shows you how to communicate with and configure the Sierra Wireless AirLink GX Series device. Connection Ports You can connect to the device’s: • USB port (Micro AB) • Ethernet port (RJ-45) •...

  • Page 32: Configuring With Airvantage Management Service

    Configuring with AirVantage Management Service AirLink devices can be configured with the AirVantage Management Service (AVMS) from Sierra Wireless. AVMS is a cloud-based application, available from your web browser, that provides remote monitoring and configuration for any number of your AirLink ALEOS devices.

  • Page 33: Configuring With At Commands

    Configuring AirLink GX Series devices The AirVantage start page appears. You can now manage your device through AirVantage. Figure 3-2: AirVantage Start Page Configuring with AT Commands The device can be commanded and configured with AT commands. All the commands are listed in the ALEOS Configuration User Guide. In ACEmanager, mouse over a red AT to the left of a listing to see a popup showing the AT command for that item.
  • Page 34 AirLink GX Series User Guide 4114008 www.4Gon.co.uk info@4gon.co.uk Tel: +44 (0)1245 808295 Fax: +44 (0)1245 808299...

  • Page 35: Airlink Gx Series Specifications

    4: AirLink GX Series Specifications 4G LTE Models (GX 440) • LTE/EV-DO (Verizon Wireless) LTE Band 13 with fallback to EV-DO Rev A 800/1900 MHz • LTE/HSPA+ (AT&T, Canada) LTE Band 17/AWS with fallback to HSPA+ 850/1900/2100 MHz 3G Models (GX 400) •...

  • Page 36: Device Management

    AirLink GX Series User Guide · Email · SNMP trap · Relay output · GPS RAP report · Events protocol message to server VPN/Security • IPsec, SSL, and GRE VPN client • Up to 5 VPN tunnels • IKE encryption •...

  • Page 37: Host Interfaces

    AirLink GX Series Specifications Host Interfaces • 10/100 Base-T RJ-45 Ethernet • RS-232 Serial port • USB V2.0 Micro-AB connector • 3 SMA antenna connectors (RF, GPS, Rx Diversity) • Support for active antenna Wi-Fi Expansion • IEEE 802.11b/g/n • Both hotspot and client capability •...

  • Page 38: Mechanical Specifications

    AirLink GX Series User Guide Mechanical Specifications Weight: 397g (14 oz) 98.3 mm (3.8 in) 40.5 mm (1.6 in) 142.0 mm (5.6 in) Figure 4-1: AirLink GX Series Mechanical Specifications (Standard Device Shown) The power connector and the connector that fits it are: •...

  • Page 39: Regulatory Information

    2. This device must accept any interference. Warning: Changes or modifications to this device not expressly approved by Sierra Wireless could void the user's authority to operate this equipment. Notice for Canadian Users This Class A digital apparatus complies with ICES-003.

  • Page 40: Important Information For North American Users On Radiation Exposure

    AirLink GX Series User Guide 2. This device must accept any interference received, including interference that may cause undesired operation of the device. Avis d’Industrie Canada Cet appareillage numérique de la Classe A est conforme aux normes ICES-003 et RSS-210 du Canada. L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes : 1.
  • Page 41 Option) Device Frequency Band FCC ID /IC Number N7NMC7700/ N7NMC7750/ 2417C-MC7700 2417C-MC7750 Standalone Collocated Standalone Collocated GX440 Cellular Band 7.5 dBi 5 dBi 7.5 dBi 5.5 dBi PCS Band 3 dBi 3 dBi 3 dBi 3 dBi LTE Band 4 5.5 dBi...
  • Page 42 AirLink GX Series User Guide Sierra Wireless hereby declares the AirLink GX series conforms to all the essential requirements of Directive 1999/5/EC. Products are marked with a CE and notified body number and can be used throughout the European community. The alert symbol indicates that usage restrictions apply.

  • Page 43: Declaration Of Conformity

    Declaration of Conformity The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at the following location in the EU community. Sierra Wireless (UK) Limited Suite 5, The Hub Fowler Avenue Farnborough Business Park Farnborough, United Kingdom GU14 7JP...
  • Page 44 AirLink GX Series User Guide 4114008 www.4Gon.co.uk info@4gon.co.uk Tel: +44 (0)1245 808295 Fax: +44 (0)1245 808299...

  • Page 45: Index

    Index ACEmanager, configuring device with, 31 Default AirVantage, AVMS, 14 settings for device, reset to, 10 ALEOS user name and password, 22 default user name and password, 21 Digital I/O pins on X-Card, 29 description of, 12 Diversity/AUX Antenna Connector, 11 X-Card installed, 28 Analog input voltage sensing...
  • Page 46 AirLink GX Series User Guide Password and user name, default, 22 PAD, 11 Pinging device with command line prompt, 22 Unexpected SIM status or No SIM message, 28 Power USB port battery connection, 25 on front panel, 11 connector, measuring external voltages, 26 uses of, installing drivers for, 31...
  • Page 47 www.4Gon.co.uk info@4gon.co.uk Tel: +44 (0)1245 808295 Fax: +44 (0)1245 808299...
  • Page 48 www.4Gon.co.uk info@4gon.co.uk Tel: +44 (0)1245 808295 Fax: +44 (0)1245 808299...

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