28Y Paper Jams - Lexmark MX910de Service Manual

Action
Step 4
Replace the sensor. See "Sensor (3000-sheet tray feed) removal" on
page 512.
Does the problem remain?
Step 5
a
Reseat the cable on all of the sensors.
b
Reseat the cable CN5 on the controller board.
c
If necessary, reseat all the junction connectors on the cables.
d
Make sure that the cables do not block the path of moving parts.
e
Check the cables for damage, and replace if necessary.
Does the problem remain?
Step 6
a
Reseat the cable on all of the motors and on the top door switch.
b
Reseat the cables CN3 and CN4 on the controller board.
c
If necessary, reseat all the junction connectors on the cables.
d
Make sure that the cables are not in the path of moving parts.
e
Check the cables for damage, and replace if necessary.
Does the problem remain?

28y paper jams

[x]‑page jam, press latch at area E to open ADF's top cover. [28y.xx]
1
Remove all original documents from the ADF tray.
2
Open the ADF top cover.
3
Remove jammed paper.
Note: Make sure that all paper fragments are removed.
Yes
Go to step 5.
Go to step 6.
Contact the next level
of support.
Diagnostic information
107
7421
No
The problem is solved.
The problem is solved.
The problem is solved.