Paper Jams; Avoiding Jams - Lexmark MB2236 Service Manual

Action
Step 12
a
Reseat the transfer roller.
b
Enter the Diagnostics menu, and then select Advanced Print
Quality Samples.
Does the problem remain?
Step 13
Replace the transfer roller. See
page 242.
Does the problem remain?
Step 14
a
Clean the printhead lens.
b
Reseat the two printhead cables at both ends.
c
Perform a print test.
Does the problem remain?
Step 15
a
Make sure that the printhead cables are properly connected.
b
Check the printhead for proper installation and damage.
Is the printhead properly installed and free of damage?
Step 16
Replace the printhead. See
Does the problem remain?

Paper jams

Avoiding jams

Load paper properly
•
Make sure that the paper lies flat in the tray.
"Transfer roller removal" on
"Printhead removal" on page
Diagnostics and troubleshooting
89
Yes
Go to step 13.
Go to step 14.
Go to step 15.
Contact the next
level of support.
Contact the next
level of support.
251.
3400-48x
No
The problem is
solved.
The problem is
solved.
The problem is
solved.
Go to step 16.
The problem is
solved.