Lexmark MX931 Quick Reference
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Quick Reference
Copy
Making copies
1
Load an original document into the ADF tray or on the scanner
glass.
Note: To avoid a cropped image, make sure that the original
document and output have the same paper size.
2
From the home screen, touch Copy, and then specify the
number of copies.
If necessary, adjust the copy settings.
3
Copy the document.
Note: To make a quick copy, from the home screen, touch
Copying on both sides of the paper
1
Load an original document into the ADF tray or on the scanner
glass.
2
From the home screen, touch Copy > Sides.
3
Touch 1 sided to 2 sided or 2 sided to 2 sided.
4
Copy the document.
Copying multiple pages onto a single
sheet
1
Load an original document into the ADF tray or on the scanner
glass.
2
From the home screen, touch Copy > Pages per Side.
3
Adjust the settings.
4
Copy the document.
E-mail
Configuring the e‑mail SMTP settings
Configure the Simple Mail Transfer Protocol (SMTP) settings to
send a scanned document through e-mail. The settings vary with
each e ‑ mail service provider.
Before you begin, make sure that the printer is connected to a
network and that the network is connected to the Internet.
Using the Embedded Web Server
1
Open a web browser, and then type the printer IP address in
the address field.
Notes:
View the printer IP address on the printer home screen.
The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable
it to load the web page correctly.
.
Click Settings > E ‑ mail.
2
From the E ‑ mail Setup section, configure the settings.
3
Notes:
For more information on the password, see the list of
e ‑ mail service
providers.
For e ‑ mail service providers that are not on the list,
contact your provider and ask for the settings.
4
Click Save.
Using the Settings menu in the printer
From the home screen, touch Settings > E ‑ mail > E ‑ mail Setup.
1
2
Configure the settings.
Notes:
For more information on the password, see the list of
e ‑ mail service
providers.
For e ‑ mail service providers that are not on the list,
contact your provider and ask for the settings.
E‑mail service providers
AOL Mail
Comcast Mail
1
Gmail
iCloud Mail
Mail.com
NetEase Mail (mail.126.com)
NetEase Mail (mail.163.com)
NetEase Mail (mail.yeah.net)
Outlook Live or Microsoft 365
QQ Mail
Sina Mail
Sohu Mail
Yahoo! Mail
Zoho Mail
Notes:
If you encounter errors using the settings provided, then
contact your e ‑ mail service provider.
For e ‑ mail service providers that are not on the list, contact
your provider.
AOL Mail
Setting
Value
Primary SMTP
smtp.aol.com
Gateway
Primary SMTP
587
Gateway Port
Use SSL/TLS
Required
Require Trusted
Disabled
Certificate
Reply Address
Your e‑mail address
SMTP Server
Login / Plain
Authentication
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
App password
Note: To create an app password,
go to the
AOL Account Security
page, log in to your account, and
then click Generate app password.

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Summary of Contents for Lexmark MX931

  • Page 1 • Gmail E-mail Quick Reference • iCloud Mail • Mail.com • NetEase Mail (mail.126.com) Configuring the e‑mail SMTP settings • NetEase Mail (mail.163.com) Copy • NetEase Mail (mail.yeah.net) Configure the Simple Mail Transfer Protocol (SMTP) settings to • Outlook Live or Microsoft 365 send a scanned document through e-mail.
  • Page 2 Comcast Mail Setting Value Setting Value Device Password App password Use SSL/TLS Required Setting Value Notes: Primary SMTP Gateway smtp.comcast.net Require Trusted Certificate Disabled • To create an app password, go to Reply Address Your e‑mail address Primary SMTP Gateway Port 587 Google Account Security page, log in to your account, and then...
  • Page 3 NetEase Mail (mail.163.com) QQ Mail Setting Value Note: Make sure that the SMTP service is enabled on your Note: Make sure that the SMTP service is enabled on your Device Password Authorization password account. To enable the service, from the NetEase Mail home account.
  • Page 4: Sending An Email

    Yahoo! Mail Setting Value Setting Value Require Trusted Disabled Device Password Account password or app password Setting Value Certificate Notes: Primary SMTP smtp.mail.yahoo.com Reply Address Your e‑mail address Gateway • For accounts with two‑step verification disabled, use your SMTP Server Login / Plain Primary SMTP account password.
  • Page 5: Setting Up The Printer To Fax

    Warning—Potential Damage: To avoid loss of data or printer From the computer, open Windows Fax and Scan. Setting up the fax function using fax server malfunction, do not touch cables or the printer in the area From the Source menu, select a scanner source. shown while actively sending or receiving a fax.
  • Page 6: Sending A Fax

    • Sending a fax This application is supported only in some Apple devices. Print From your mobile device, select a document from your file Note: Make sure that fax is configured. For more information, manager or launch a compatible application. see the Setting up the printer to fax section.
  • Page 7: Replacing The Toner Cartridge

    CAUTION—POTENTIAL INJURY: To avoid the risk of fire From the printer home screen, release the print job. Printer port Function or electrical shock, use only the power cord provided with • For confidential print jobs, touch Held jobs > select your this product or the manufacturer's authorized replacement.
  • Page 8 Shake the toner cartridge to redistribute the toner. Remove the printhead wiper, and then clean the printhead Put the printhead wiper back into place. lens. Close the door. Loading the 520-sheet tray CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
  • Page 9 • For one‑sided, long‑edge printing Load prepunched paper faceup with the holes against the front of the tray. • Load letterhead faceup with the header toward the back of the tray. For two‑sided, long‑edge printing • Load prepunched paper faceup with the holes against the •...
  • Page 10 For two‑sided, short‑edge printing • Load letterhead facedown with the header toward the left side of the tray. • Load prepunched paper facedown with the holes against Adjust the guides to match the size of the paper that you are the back of the tray.
  • Page 11: Loading The 2000-Sheet Tray

    Load the paper. For two‑sided printing • For one-sided printing, load paper with the printable side • Load letterhead facedown with the header toward the back faceup. of the tray. • For two-sided printing, load paper with printable side facedown. When loading letterhead or prepunched paper, do either of the following: For one‑sided printing...
  • Page 12 Adjust the guide at the back of the tray. Do the same at the Adjust the lever on the tray side door. front of the tray. Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side faceup. When loading letterhead or prepunched paper, do either of the following:...
  • Page 13: Loading The Envelope Tray

    For one‑sided printing For two‑sided printing • • Load letterhead facedown with the header toward the back Load letterhead faceup with the header toward the back of of the tray. the tray. • • Load prepunched paper facedown with the holes against Load prepunched paper faceup with the holes against the Close the tray side door, and then insert the tray.
  • Page 14 Notes: Flex, fan, and align the envelope edges before loading. • Make sure that the side guides fit snugly against the envelopes. • Make sure that the stack height is below the maximum fill indicator. Overfilling may cause jams. Load the envelopes with the flap side down and against the left side of the tray.
  • Page 15: Loading The Multipurpose Feeder

    paper facedown with the holes to the right side of the Loading the multipurpose feeder Adjust the side guides to match the size of the paper that you paper. are loading. Open the multipurpose feeder. Flex, fan, and align the paper edges before loading. Load the paper.
  • Page 16: Setting The Size And Type Of The Specialty Media

    • paper facedown with the holes toward the front of the • For two-sided printing, load letterhead faceup with the For two-sided printing, load letterhead faceup with the printer. header toward the rear of the printer. Load hole-punched header to the left side of the paper. Load hole-punched paper faceup with the holes to the left side of the paper.
  • Page 17 Installing the printer software Adding printers to a computer Click , and then select a printer. From the Use menu, select a print driver. Before you begin, do one of the following: Notes: • Connect the printer and the computer to the same network. Notes: •...
  • Page 18: Clearing Jams

    • Auto-Accept Push Button Requests—Lets the printer Connecting a mobile device to the accept connection requests automatically. printer Note: Accepting push ‑ button requests automatically is Before connecting your mobile device, make sure that Wi ‑ Fi Direct not secured. has been configured.
  • Page 19 Jam locations Staple, hole punch finisher Standard tray 2000‑sheet tray Staple finisher Optional trays Paper jam in the standard tray Open door A. Pull out the standard tray. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching Remove the jammed paper.
  • Page 20 Pull out the optional 520 ‑ sheet tray or 2000 ‑ sheet tandem Paper jam in the optional trays tray. Open door B. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the door. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 21: Paper Jam In The Multipurpose Feeder

    In tandem trays, pull out handle C, and then open the inner Paper jam in the 2000‑sheet tray cover. Slide the tray to the left. Close the cover, and then insert handle C. Insert the tray. Paper jam in the multipurpose feeder Remove the jammed paper.
  • Page 22: Paper Jam In Door A

    Note: Make sure that all paper fragments are removed. • Duplex unit • Door C Push the tray insert back into place. Paper jam in door A Remove the jammed paper from any of the following areas: Open door A. Note: Make sure that all paper fragments are removed.
  • Page 23: Paper Jam In The Automatic Document Feeder

    Note: Make sure that all paper fragments are removed. Close the ADF cover. Paper jam in the staple finisher Open door A. Open door C, and then remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer Paper jam in the automatic document Note: Make sure that all paper fragments are removed.
  • Page 24 Open door A1, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door A1, and then close door A. Open the finisher top cover, and then remove the jammed paper. Close the cover. Note: Make sure that all paper fragments are removed.
  • Page 25 CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching Open door C, and then remove the jammed paper. Close door A1, and then close door A. Note: Make sure that all paper fragments are removed.
  • Page 26 Pull the lever on the staple, hole punch finisher and then lift the cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the cover. Close the cover.

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