Lexmark MX912dxe Manuals

Manuals and User Guides for Lexmark MX912dxe. We have 2 Lexmark MX912dxe manuals available for free PDF download: Service Manual, User Manual

Lexmark MX912dxe Service Manual

Lexmark MX912dxe Service Manual (827 pages)

Brand: Lexmark | Category: All in One Printer | Size: 62 MB

Table of Contents

Service Manual
1
Product Information

2
Edition Notice

2
- September
  2
- Table of Contents
  3
Notices and Safety Information

21
- Laser Notices
  21
- Safety Information
  24
Preface

27
- Service Manual Conventions
  27
- Change History
  27
General Information

31
- Paper and Specialty Media Guide
  31
  - Using Specialty Media
    31
  - Tips on Using Letterhead
    32
  - Paper Guidelines
    33
    
    Moisture Content
    34
    
    Selecting Paper
    34
    
    Selecting Preprinted Forms and Letterhead
    34
    
    Using Recycled Paper and Other Office Papers
    35
    
    Storing Paper
    36
  - Supported Paper Sizes, Types, and Weights
    37
- Data Security Notice
  42
- Tools Required for Service
  43
Diagnostic Information

45
Service Menus

207
- Understanding the Printer Control Panel
  207
- Menus List
  211
- Diagnostics Menu
  212
  - Entering the Diagnostics Menu
    212
  - Reset Separator Roll and Pick Assembly Counter
    212
  - Reset Maintenance Counter
    212
  - Reset Fuser Counter
    212
  - Registration
    213
  - Scanner Calibration
    213
  - Print Tests
    214
  - Print Quality Pages
    214
  - Hardware Tests
    215
  - Duplex Tests
    216
  - Input Tray Tests
    217
  - Output bin Tests
    217
  - Sensor Tests
    218
  - Motor Tests
    219
  - Device Tests
    223
  - Printer Setup
    224
  - Reports
    226
  - Event Log
    226
  - Scanner Tests
    227
  - Exit Diags
    228
- Configuration Menu
  229
  - Entering the Configuration Menu
    229
  - Hole Punch Configuration
    229
  - Reset Maintenance Counter
    229
  - USB Scan to Local
    229
  - Print Quality Pages
    229
  - Reports
    230
  - Size Sensing
    230
  - Tray Linking
    230
  - Panel Menus
    230
  - PPDS Emulation
    231
  - Download Emuls
    231
  - Safe Mode
    231
  - Energy Conserve
    231
  - Fax Low Power Support
    231
  - Min Copy Memory
    232
  - Numpad Job Assist
    232
  - Format Fax Storage
    232
  - Fax Storage Location
    232
  - ADF Edge Erase
    232
  - FB Edge Erase
    233
  - Scanner Manual Registration
    233
  - Disable Scanner
    233
  - Paper Prompts
    233
  - Envelope Prompts
    233
  - Action for Prompts
    234
  - Jobs on Disk
    234
  - Disk Encryption
    234
  - Font Sharpening
    234
  - Require Standby
    234
  - UI Automation
    235
  - LES Applications
    235
  - Key Repeat Initial Delay
    235
  - Key Repeat Rate
    235
  - Clear Supply Usage History
    235
  - Clear Custom Status
    235
  - USB Speed
    236
  - Automatically Display Error Screens
    236
  - Restore Factory Defaults
    236
  - Exit Config
    237
- Entering Invalid Engine Mode
  237
- Entering Recovery Mode
  237
- Entering Safe Mode (Everready Mode)
  238
- Accessing the Network SE Menu
  238
- Service Engineer Menu
  238
Repair Information

241
- Removal Precautions
  241
- Adjustments
  258
- Removal Procedures
  271
- Left Side Removals
  272
  - Left Cover Removal
    272
  - Rear Left Cover Removal
    273
  - Main Power Supply Shield Removal
    273
  - Main Power Supply Fan Removal
    274
  - Main Power Supply Removal
    275
  - Printhead Removal
    275
  - Printhead Relay Board Removal
    276
- Right Side Removals
  278
  - Port Access Door Removal
    278
  - Fuser Removal
    279
  - Induction Heater Removal
    279
  - Registration Transport Assembly
    282
  - Upper Right Cover Removal
    283
  - Redrive Belt Cover Removal
    283
  - Redrive Belt Removal
    284
  - Transfer Roller Removal
    284
  - Duplex Transport Assembly Removal
    285
  - Duplex Transport Jam Removal Knob Removal
    286
  - Duplex Transport Diverter Assembly Removal
    287
  - Sensor (Fuser Exit) Removal
    288
  - Fuser Exit Sensor Actuator Removal
    288
  - Sensor (Duplex Pass through 1) Removal
    289
  - Duplex Pass through 1 Actuator Removal
    290
  - Duplex Transport Belt Removal
    292
  - Duplex Transport Gears Removal
    292
  - Motor (Duplex Transport) Removal
    293
  - Right Door Lock Removal
    295
  - Tray 2 Transport Guide
    296
  - MPF Removal
    297
  - MPF Tray Removal
    298
  - Sensor (MPF Paper Length) Removal
    299
  - MPF Feed Clutch Removal
    300
  - MPF Lift Plate Solenoid Removal
    301
  - MPF Gears Removal
    302
  - Sensor (MPF Lift Plate) Removal
    303
  - Sensor (MPF Empty) Removal
    305
  - MPF Feed/Separator Assembly
    306
  - MPF Lift Plate Assembly Removal
    308
  - MPF Empty Actuator Removal
    309
  - Duplex Transport Guide Removal
    310
  - Registration Unit Latch Assembly Removal
    310
  - Right Door Switch Actuator Removal
    312
  - Right Door Removal
    312
  - Registration Unit Assembly Removal
    314
  - Registration Unit Sub-Assembly Removal
    315
  - Sensor (Fusing Speed) Removal
    317
  - Fusing Speed Actuator Removal
    317
  - Sensor (Duplex Pass through 2) Removal
    318
  - Registration Unit Belt Removal
    319
  - Registration Unit Gears Removal
    320
  - Registration Unit Lock Removal
    321
- Front Side Removals
  323
  - Control Panel Frame Removal
    323
  - Control Panel Board Removal
    325
  - Touch Screen Removal
    326
  - Top Front Door Removal
    327
  - Bottom Front Door Removal
    327
  - Front Inner Cover Removal
    328
  - Waste Toner Door Mount Removal
    328
  - Image Controller Board Removal
    329
  - Door Switch Removal
    329
  - Main Power Switch Removal
    330
  - Sensor (Top Front Door) Removal
    331
  - Motor (Toner Supply) Removal
    332
  - Waste Toner Drive Removal
    333
  - Sensor (Toner Cartridge Present) Removal
    334
  - Toner Agitator Removal
    335
  - Developer Unit Removal
    336
  - Right Door Switch Removal
    338
  - Speaker Cover Removal
    338
  - Speaker Removal
    340
  - Control Panel Removal
    341
- Rear Side Removals
  344
  - Scanner Interface Cable Cover Removal
    344
  - Controller Board Access Cover Removal
    345
  - Engine Board Cover Removal
    346
  - Upper Rear Cover Removal
    346
  - IHPS Shield Removal
    347
  - Induction Heater Magnetic Erase Board (IHMEB) Removal
    348
  - Induction Heater Power Supply (IHPS) Removal
    350
  - Noise Filter Board Removal
    350
  - Expansion Controller Board Removal
    351
  - Power-Saving Board Removal
    352
  - Engine Controller Board Removal
    353
  - Adf/Scanner Image Controller Board Removal
    354
  - Hard Drive Removal
    356
  - Controller Board Removal
    356
  - Fax Card Removal
    357
  - Motor (Fuser Pressure) Removal
    358
  - Paper Exit Fan Duct Removal
    359
  - Paper Exit Fan Removal
    360
  - IHPS Frame Removal
    360
  - Fuser Power Supply Fan Removal
    361
  - Motor (Toner Cartridge) Removal
    362
  - Motor (Redrive) Removal
    364
  - Controller Board Frame Removal
    365
  - Controller Board Fan Removal
    366
  - Motor (Transport) Removal
    367
  - Motor (Developer) Removal
    368
  - High Voltage Board Removal
    369
  - Motor (Registration) Removal
    370
  - Motor (Feed) Removal
    372
  - Tray 2 Transport Drive Removal
    373
  - Motor (Tray 2 Transport) Removal
    374
  - Feed Drive Assembly Removal
    375
  - Sensor (Tray 1 and 2 Paper Temperature) Removal
    376
  - Ozone Fan Removal
    376
  - Ozone Fan Duct Removal
    378
  - Center Cable Guide Bracket Removal
    379
  - Main Drive Assembly Removal
    379
  - Toner Cartridge Drive Assembly Removal
    382
  - Duplex Transport Clutch Removal
    383
  - Motor (Fuser) Removal
    384
  - Fuser Drive Gearbox Removal
    385
  - Toner Suction Fan Removal
    387
- Top Side Removals
  389
  - Standard bin Base Removal
    389
  - Transfer Belt Fan Removal
    389
  - Bin Side Cover Removal
    390
- ADF and Scanner Removals
  391
  - ADF Assembly Removal
    391
  - ADF CIS Assembly Removal
    394
  - ADF CIS Power Supply Board Removal
    396
  - ADF Controller Board Removal
    396
  - ADF Cushion Removal
    396
  - ADF Duplex Scan Glass Removal
    396
  - ADF Fan Removal
    398
  - ADF Feed and Pick Roller Assembly Removal
    398
  - ADF Feed Roller Removal
    400
  - ADF Front Cover Removal
    402
  - ADF Glass Cleaning Roller Removal
    403
  - ADF Left Hinge Removal
    406
  - ADF Pick Roller Removal
    407
  - ADF Right Hinge Removal
    409
  - ADF Rear Cover Removal
    410
  - ADF Registration Guide Removal
    410
  - ADF Scan/Exit Roller Belt Removal
    411
  - ADF Separator Pad Removal
    412
  - ADF Separator Roller Removal
    412
  - ADF Top Cover Assembly Removal
    413
  - ADF Top Cover Removal
    413
  - ADF Tray Removal
    414
  - ADF Tray Bottom Cover Removal
    415
  - Sensor (ADF CIS Clean) Removal
    415
  - Sensor (ADF Jam Access Cover) Removal
    416
  - Sensor (ADF Scan Shaft Home) Removal
    417
  - Sensor (ADF Top Cover Open) Removal
    418
  - Sensor (Scan Glass Clean) Removal
    419
  - Sensor (Scanner Cover Open) Removal
    419
  - Sensor (Scanner Cover Switch) Removal
    420
  - Sensor (Scanner Lamp Home) Removal
    421
  - Sensor (Scanner Paper Length 1) Removal
    422
  - Sensor (Scanner Paper Length 2) Removal
    423
  - Sensors (ADF Tray Section) Removal
    424
  - Sensors (ADF Top Open Cover Section) Removal
    425
  - Scanner CCD Lens Assembly Removal
    426
  - Scanner Controller Board Removal
    428
  - Scanner Glass Removal
    428
  - Scanner Left Cover Removal
    429
  - Scanner Rear Cover Removal
    430
  - Scanner Right Cover Removal
    430
  - Scanner Top Cover Removal
    430
  - Motor (ADF CIS Clean) Removal
    431
  - Motor (ADF Scan Shaft Release) Removal
    432
  - Motor (ADF Feed) Removal
    433
  - Motor (ADF Scan) Removal
    435
  - Motor (ADF Registration) Removal
    436
  - Motor (CIS Glass Clean) Removal
    439
  - Motor (Scanner Drive) Removal
    440
  - Control Panel Base Removal
    440
  - Control Panel Bottom Cover Removal
    442
- 2500-Sheet Tray Removals
  442
- X 500-Sheet Tray Removals
  473
- 3000-Sheet Tray Removals
  498
Component Locations

529
- Exterior Locations
  529
  - Front View
    529
  - Rear View
    531
Maintenance

533
- Inspection Guide
  533
- Scheduled Maintenance
  534
  - Maintenance Kits
    534
  - Resetting the Maintenance Counter
    535
- Lubrication Specification
  535
- Cleaning the Printer Parts
  536
  - Cleaning the Printer
    536
  - Cleaning the Scanner Glass
    536
  - Cleaning the Charger and the Printhead Lens
    537
  - Emptying the Hole Punch Box
    540

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Lexmark MX912dxe User Manual

Lexmark MX912dxe User Manual (363 pages)

MX910 Series

Brand: Lexmark | Category: All in One Printer | Size: 9 MB

Table of Contents

Table of Contents
2
Safety Information

7
Learning about the Printer

9
Understanding the Printer Control Panel

15
Setting up and Using the Home Screen Applications

20
Additional Printer Setup

27
Loading Paper and Specialty Media

51
Paper and Specialty Media Guide

58
- Using Specialty Media
  58
- Tips on Using Labels
  59
- Tips on Using Letterhead
  59
- Paper Guidelines
  60
  - Grain Direction
    61
  - Fiber Content
    61
  - Selecting Paper
    61
  - Selecting Preprinted Forms and Letterhead
    61
  - Using Recycled Paper and Other Office Papers
    61
- Supported Paper Sizes, Types, and Weights
  63
- Paper Types and Weights Supported by the Printer
  66
- Supported Paper Types
  68
Printing

70
Copying

76
E-Mailing

84
- Setting up the Printer to E-Mail
  84
- Creating an E-Mail Shortcut
  85
- E-Mailing a Document
  85
- Customizing E-Mail Settings
  86
- Canceling an E-Mail
  86
- Understanding the E-Mail Options
  86
  - File Name
    87
  - Original Size
    87
  - Page Setup
    88
  - Scan Preview
    88
Faxing

89
- Setting up the Printer to Fax
  89
  - Initial Fax Setup
    90
  - Choosing a Fax Connection
    91
  - Connecting to a Distinctive Ring Service
    104
  - Setting the Outgoing Fax Name and Number
    104
  - Setting the Date and Time
    104
- Sending a Fax
  105
- Sending a Fax at a Scheduled Time
  106
- Creating Shortcuts
  107
- Customizing Fax Settings
  108
- Canceling a Fax Job
  109
- Holding and Forwarding Faxes
  109
- Understanding the Fax Options
  110
- Delayed Send
  111
Scanning

112
- Using Scan to Network
  112
- Scanning to an FTP Address
  112
- Scanning to a Computer or Flash Drive
  114
- Understanding the Scan Options
  115
Understanding the Printer Menus

117
- Menus List
  117
- Paper Menu
  118
  - Configure Mp Menu
    121
  - Substitute Size Menu
    122
  - Paper Texture Menu
    122
  - Paper Loading Menu
    123
  - Custom Types Menu
    125
  - Custom Names Menu
    125
  - Custom Scan Sizes Menu
    125
  - Custom bin Names Menu
    125
  - Universal Setup Menu
    126
  - Bin Setup Menu
    126
- Reports Menu
  128
- Network/Ports Menu
  129
T

131
- Network Card Menu
  131
- Tcp/Ip Menu
  131
  - Ipv6 Menu
    132
  - Wireless Menu
    133
  - Appletalk Menu
    134
  - Standard Usb Menu
    134
  - Smtp Setup Menu
    140
- Security Menu
  141
  - Miscellaneous Security Settings Menu
    142
  - Confidential Print Menu
    143
  - Security Audit Log Menu
    145
  - Set Date and Time Menu
    146
- Settings Menu
  148
  - Copy Settings Menu
    157
  - Fax Settings Menu
    162
  - E‑Mail Settings Menu
    170
  - Ftp Settings Menu
    175
  - Flash Drive Menu
    179
  - Print Settings
    182
  - Setup Menu
    184
  - Finishing Menu
    186
  - Quality Menu
    188
  - Job Accounting Menu
    189
  - Utilities Menu
    190
  - Postscript Menu
    192
  - Pcl Emul Menu
    192
  - Html Menu
    195
  - Image Menu
    196
  - Help Menu
    196
Saving Money and the Environment

198
- Saving Paper and Toner
  198
- Saving Energy
  199
- Recycling
  200
Securing the Printer

202
- Using the Security Lock Feature
  202
- Statement of Volatility
  202
- Erasing Volatile Memory
  203
- Erasing Non-Volatile Memory
  203
- Erasing Printer Hard Disk Memory
  203
- Configuring Printer Hard Disk Encryption
  204
- Finding Printer Security Information
  204
Maintaining the Printer

205
- Cleaning Printer Parts
  205
- Emptying the Hole Punch Box
  209
- Checking the Status of Parts and Supplies
  210
- Estimated Number of Remaining Pages
  210
- Ordering Supplies
  211
- Ordering a 300K Maintenance Kit
  212
- Storing Parts and Supplies
  212
- Replacing Supplies
  213
- Replacing the 300K Maintenance Kit
  225
- Replacing the ADF Scan Pad
  235
- Moving the Printer
  237
  - Moving the Printer to Another Location
    238
  - Shipping the Printer
    238
Managing the Printer

239
Clearing Jams

242
Troubleshooting

271
- Understanding the Printer Messages
  271
  - Disk Must be Formatted for Use in this Device
    273
  - Empty the Hole Punch Box
    273
  - Fax Memory Full
    274
  - Load Staples
    277
  - Paper Changes Needed
    279
  - Remove Paper from All Bins
    280
  - Remove Paper from Standard Output bin
    281
  - Replace All Originals if Restarting Job
    281
  - Replace Jammed Originals if Restarting Job
    282
  - Restore Held Jobs
    283
  - Some Held Jobs Were Not Restored
    284
  - Supply Needed to Complete Job
    285
  - Unsupported Disk
    286
- Unformatted Flash Detected
  286
- Solving Printer Problems
  287
- Printer Display Is Blank
  289
- Tray Problems
  291
  - Paper Feed Problems
    292
  - Jammed Pages Are Not Reprinted
    292
- Paper Frequently Jams
  293
- Solving Print Problems
  294
- Envelope Seals When Printing
  295
- Incorrect Characters Print
  296
- Job Prints from the Wrong Tray or on the Wrong Paper
  296
- Large Jobs Do Not Collate
  297
  - Print Job Takes Longer than Expected
    298
  - Print Jobs Do Not Print
    299
- Tray Linking Does Not Work
  300
  - Unexpected Page Breaks Occur
    300
  - Print Quality Problems
    301
- Clipped Pages or Images
  301
- Gray Background on Prints
  303
- Horizontal Voids Appear on Prints
  303
- Incorrect Margins on Prints
  304
- Paper Curl
  305
  - Printer Is Printing Blank Pages
    306
  - Printer Is Printing Solid Black Pages
    307
- Print Irregularities
  307
- Print Is too Dark
  309
- Print Is too Light
  310
  - Repeating Defects Appear on Prints
    311
  - Shadow Images Appear on Prints
    312
- Skewed Print
  313
- Toner Rubs off
  317
- Toner Specks Appear on Prints
  317
- Transparency Print Quality Is Poor
  318
- Uneven Print Density
  318
- Vertical Voids Appear on Prints
  318
- Solving Copy Problems
  320
- Copier Does Not Respond
  320
- Poor Copy Quality
  321
- Solving Fax Problems
  322
- Caller ID Is Not Shown
  322
- Cannot Send or Receive a Fax
  323
- Solving Scanner Problems
  329
- Cannot Scan from a Computer
  329
- Poor Scanned Image Quality
  329
- Scan Job was Not Successful
  330
- Scanner Unit Does Not Close
  331
- Scanning Takes too Long or Freezes the Computer
  331
- The Scanner Does Not Respond
  332
- Solving Home Screen Application Problems
  333
- Embedded Web Server Does Not Open
  333
- Contacting Customer Support
  334

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