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Step 4
Enter the Diagnostics menu, and then navigate to:
SENSOR TESTS > 2500-Sheet Tray Sensor Tests
Does the sensor status change while toggling the sensor?
Step 5
a
Reseat the 2500-sheet tray feed sensor cable.
b
Check the cable for damage, and replace if necessary.
Does the problem remain?
Step 6
Replace the sensor (2500-sheet tray feed). See
feed) removal" on page
468.
Does the problem remain?
Step 7
a
Enter the Diagnostics menu, and then navigate to:
INPUT TRAY TESTS > Feed Tests > Tray 3
b
Observe the movement and position of the paper.
Does the leading edge of the paper reach the sensor (2500-sheet tray
feed)?
Step 8
Check the 2500‑sheet tray feed, pick, and separator rollers for wear or
damage, and replace if necessary. See
assembly removal" on page 456
removal" on page
456.
Note: If the page count is over 50K, then clean the rollers.
Does the problem remain?
Step 9
a
Make sure that the motor (2500-sheet tray feed) is properly installed.
b
Enter the Diagnostics menu, and then navigate to:
MOTOR TESTS > 2500-Sheet Tray Motor Tests > Tray feed
Does the motor run?
Step 10
a
Reseat the 2500-sheet tray feed and transport motor cable.
b
Check the cable for damage, and replace if necessary.
Does the problem remain?
"Sensor (2500‑sheet tray
"2500-sheet tray paper feed
and
"2500-sheet tray pick assembly
Diagnostic information
96
Yes
No
Go to step 13.
Go to step 5.
Go to step 6.
The problem is solved.
Go to step 7.
The problem is solved.
Go to step 13.
Go to step 8.
Go to step 9.
The problem is solved.
Go to step 17.
Go to step 10.
Go to step 11.
The problem is solved.
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