3
Insert the tray.
4
From the printer control panel, touch Done to clear the message and continue printing.
25y paper jam messages
Error code
Description
250.xx
A single page of media is jammed in the multipurpose
feeder.
28y paper jams
[x]‑page jam, open automatic feeder top cover [28y.xx]
1
Remove all original documents from the ADF tray.
Note: The message is cleared when the pages are removed from the ADF tray.
2
Open the ADF cover.
3
Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Action
Go to
"200.xx Input (S2) sensor service check" on
page
51.
Diagnostic information
71
7527