Scanner Lamp Service Check; Fax Error Log Codes - Lexmark MX910de Service Manual

Scanner lamp service check

Actions
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Note: Do this step every time a service error would occur to clear the
error and restore the engine settings.
Does the error remain?
Step 2
a
Reseat the scanner lamp cable.
b
Check the cable for damage, and replace if necessary.
Does the problem remain?
Step 3
Check the scanner lamp for damage, and replace if necessary.
Does the problem remain?
Step 4
Check the scanner controller board for damaged pins, and replace if
necessary. See "Scanner controller board removal" on page
Does the problem remain?
Step 5
Check the engine controller board for damaged pins, and replace if
necessary. See "Engine controller board removal" on page
Does the problem remain?

Fax error log codes

Error code
000
200
3XX
Description
No error occurred during fax transmission.
Error occurred when transmitting training.
Error occurred when receiving image data.
Diagnostic information
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
428.
Contact the next level
of support.
353.
Action
No action is needed.
•
Check line quality.
•
Select a lower Max Speed value under
Fax Send settings.
•
Adjust the transmit level.
•
Check line quality.
•
Adjust Receive Threshold.
•
Select a lower Max Speed value under
Fax Receive settings.
199
7421
No
The problem is solved.
The problem is solved.
The problem is solved.
The problem is solved.
The problem is solved.