Lexmark MX910de Service Manual page 165

2 x 500-sheet tray communication error service check
Actions
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Does the problem remain?
Step 2
a
Reseat the 2 x 500-sheet tray interface cable.
b
Check the cable for damage, and replace if necessary.
Does the problem remain?
Step 3
Check the 2 x 500-sheet tray controller board pins for damage, and replace
if needed. See "2 x 500-sheet tray controller board removal" on
page 487.
Does the problem remain?
Expansion controller board failure service check
Action
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Does the problem remain?
Step 2
Make sure that the interface cable is properly connected to the finisher
and to the expansion controller board.
Does the problem remain?
Step 3
Check the expansion controller board pins for damage, and replace if
necessary. See "Expansion controller board removal" on page
Does the problem remain?
Step 4
Check the controller board pins for damage, and replace if necessary. See
"Engine controller board removal" on page
Does the problem remain?
351.
353.
Diagnostic information
165
Yes No
Go to step 2. The problem is solved.
Go to step 3. The problem is solved.
Contact the next level The problem is solved.
of support.
Yes No
Go to step 2. The problem is solved.
Go to step 3. The problem is solved.
Go to step 4. The problem is solved.
Contact the next level The problem is solved.
of support.
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