Black Box 37687 User And Administration Manual page 133

Terminal
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B.6 Using the
Terminal
Server
Statistics
Screens
The reset switch access cover (black cap) is located on the
side of the unit near the Ethernet connectors for the desktop
unit, and on the rear of the Rack and 102/104 versions.
In the unlikely event that you are not able to comunicate
with your Terminal Server, it is still possible to reset it to
factory default condition by the following procedure:
1 Power on the unit
2 Wait 30 seconds
3 Hold down the reset button for 15 seconds
4 Release the button
After this is done, the unit should start sending BOOTP
request packets. This procedure is useful for factory
defaulting units which cannot be reached by TCP/IP. This
includes reassigning a programmed unit to a network to
which the previously assigned IP address does not belong.
The Terminal Server maintains a large number of statistics
and these are available on several statistics screens. The
various screens and the meanings of the statistics are
described in this section. These screens are used along with
technical support in troubleshooting. Only the most
significant entries will be reviewed in this section.
Initial entry to all statistics screens is achieved from the ETH/
TTY/Routing - Gateway - Statistics screen, which is reached
by selecting stats from the Administration Menu (the CLI
mode can also be used with the show command).
Once this screen has been displayed the Gateway - Statistics
pop-up menu is obtained by pressing
Troubleshooting & Maintenance
.
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