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Terminal Server - User and Administration Guide
Network errors
Network cable
problems
Configuration
problems
Power problems
Hardware
problems
Reset
B.5 Resetting
Your Terminal
Server
124
Try 'pinging' the Terminal Server to establish connection.
Check the network cable again. Does it work on another node
correctly. Is the BNC (or AUI) connector fitted correctly?
Check the IP address again on the Server Menu .
Is the green LED power light on? Check the power itself with
the plug, wall socket, fuses, etc. Is the green LED power
light dim? Call Black Box support.
If all three network LEDs are flashing this may point to a
hardware fault. There may also be a problem with the
Ethernet ports. Call Black Box support.
Note: The 102/104 version can only display RAM and IF.
It is possible that with various configurations or odd network
traffic, the unit has locked. It may be freed by resetting the
unit to factory defaults (see below)
At times, a support problem may require you to reset or
diagnose your Terminal Server. It is best to discuss this
matter with Black Box technical support. A factory reset may
be performed by using the reset switch.
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