Chapter 11 - Oce CS4300 User Manual

Problem
Diagnostics LED
flashes
Both wait and diag-
nostics LEDs flash
Paper Ready lights
RED
Possible cause and solution
An Error was detected during the scanner's Self-Test.
Open scanner icon on your system tray and select the Status
tab to view additional information about the error.
The scanning area needs cleaning and the cameras need to
be calibrated. Run through the scanner maintenance steps
described in this guide.
If the Diagnostic and the Wait LEDs continue to flash after
scanner maintenance, then there may be camera position
errors that require help for your technical service provider.
The pressure-platen is in a thick media setting (a raised
pressure-platen) but the scanner does not detect the media.
If you are scanning thick media, insert the thick media into
the scanner.
If the problem persists with thick media in the scanner,
control that the pressure-platen level is correct. Repeat the
steps for correct adjustment for thick media as described in
this guide.
Problems Related to Operation of the scanner
Chapter 11 - Trouble Shooting 113