Page 1 Océ User manual Océ CS4300 scanner series User Manual Océ CS4300 scanner series...
Page 2 Océ-Technologies B.V. © 2008, Océ-Technologies B.V. Venlo, The Netherlands. All rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted in any form or by any means without written permission from Océ. Océ-Technologies B.V. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Page 3 Trademarks Trademarks Océ, Océ CS4300 scanner series ® are registered trademarks of Océ-Technologies B.V. Adobe ® , Acrobat ® , Reader ® and Distiller ® are registered trademarks of Adobe ® Systems Incorporated. PostScript ® 3™ is a registered trademark of Adobe ® Systems Incorporated.
Page 4: Notes For The Reader
Notes for the reader Introduction This manual helps you to use the Océ CS4300 scanner series. The manual contains a description of the product and guidelines to use and operate the Océ CS4300 scanner series. There are also tips to increase your knowledge of the product and to help you manage the workflow.
Page 5: Table Of Contents
Contents Contents Chapter 1 About this Manual......................9 About this Manual....................10 Chapter 2 Installation.........................11 Installation......................12 Chapter 3 The Operator's Panel....................21 The operator's panel..................22 Overview of the Operators Panel and LED indicators........23 Power Control, Buttons and LED patterns.............24 Media Control – Buttons and LED Patterns............29 Chapter 4 Turning Power ON/OFF - Wake/Sleep...
Page 6 Contents Chapter 7 Scanning Thick Media....................57 Scanning Thick Media..................58 Automatic Thick Media Adjustment...............59 When Scanning in Thick Media Positions............61 Chapter 8 Maintenance......................63 About scanner maintenance................64 Cleaning the Scan Area...................65 Camera Alignment and Calibration..............69 Replacing Scanner Parts..................72 Replacing scanner parts................72 Replacing the glass-plate................73 Replacing the White-background platen..........77...
Page 7 Contents Appendix.........................129 Reader's comment sheet ................130 Addresses of local Océ organisations ............132...
Page 8 Contents...
Page 9: Chapter 1 About This Manual
Chapter 1 About this Manual...
Page 10: About This Manual
About this Manual About this Manual Introduction This manual explains how to operate and maintain your Océ CS4300 scanner series scanner. The manual assumes basic knowledge of your computer and operating system and does not repeat material from their documentation.
Page 11: Chapter 2 Installation
Chapter 2 Installation...
Page 12: Installation
Installation Installation Introduction Follow the steps below for a quick and easy installation of your scanner and scanner drivers Attention: Do not connect the scanner to the power or the PC. Attention: You must install your scanner's drivers and tools before you connect the scanner or install any scanner software applications.
Page 13 Installation Action Remarks Install drivers and tools on your PC. 1.Insert the CD-ROM into your PC. Normally the setup program interface will start automatically. If it does not, locate the set- up.exe file on the CD and start it manually. 2.
Page 14 Installation Action Remarks Clean the scanner feeding bed. This is the flat surface in front of the insertion slot. Wipe thor- oughly so dirt and dust are not dragged into the scan area with the original. Chapter 2 - Installation...
Page 15 Installation Action Remarks Wipe the glass plate 1. Open the scan area lid - Push down on the two lock buttons found near the insertion slot on each side of the lid. 2. Disengage the scanning area lid locking mechanism. 3.
Page 16 Installation Action Remarks Connect interface cable to the scanner The cable connector panel is be- hind the cover at scanner’s right side. You have to remove the cover to connect the cable. Insert your thumb in the slot at the top of the cable connector panel cover.
Page 17 Installation Action Remarks Connect the other end of the interface cable to the PC USB connection: Connect the A-connector end (flat end) to a USB port on your computer. Connect the power cable to the scanner Connect the scanner power cable to the scanner‘s main power connection socket.
Page 18 Installation Action Remarks Connect power to the wall outlet Connect the other end of the scanner power cable to the power outlet. Note: The scanner is equipped with a three-wire (pin) grounding type plug. If you cannot insert the plug into your outlet, contact your electrician to replace the plug or outlet to ensure a...
Page 19 Installation Action Remarks Switch on your PC and start Windows. Windows will detect the new hardware (scanner) during start- up and the drivers you installed in step 2. will be recognized. Follow Windows' hardware in- stallation instructions should any appear on your screen. Verify correct scanner installa- tion: 1.
Page 20 Installation Action Remarks Calibrate - Run scanner main- tenance program This step will ensure that your cameras are aligned. 1. Right click on the scanner icon . 2. Select Launch Océ Scanner Maintenance. 3. Follow the instructions on your screen. ‘Camera Alignment and Cali- bration’...
Page 21: Chapter 3 The Operator's Panel
Chapter 3 The Operator's Panel...
Page 22: The Operator's Panel
The operator's panel The operator's panel The operator's panel consists of buttons and LED indicators. There are buttons for power ON/OFF, paper feeding, and triggering applications (one touch). The LED indicators function is to display scanner status in relation to its basic operations such as self-testing and media readiness.
Page 23: Overview Of The Operators Panel And Led Indicators
Overview of the Operators Panel and LED indicators Overview of the Operators Panel and LED indicators Introduction The panel consists of operation buttons and LED indicators. There are buttons for power ON/OFF, paper feeding, and triggering applications (one- touch). The LED indicator’s function is to display scanner status in relation to its basic operations such as self-testing and media readiness.
Page 24: Power Control, Buttons And Led Patterns
Power Control, Buttons and LED patterns Power Control, Buttons and LED patterns Introduction The following table describes the panel’s LED light patterns and what they mean. The illustrations marked “startup – phase 1 (2,3,4)” show how the Operator’s panel will look (LED lighting patterns) starting from when you turn the Main power switch ON, through the self-test procedures and until the scanner is ready to scan.
Page 25 Power Control, Buttons and LED patterns How it looks on the scanner What it means Self-Adjustment (startup –phase 3) On completion of the Init Sequence, the power LED (green) and the Wait LED (yellow) remain lighted while the others LEDs turn off. This indi- cates that the scanner is running its Self-Adjust- ment of light profiles, stitching and black/white points.
Page 26 Power Control, Buttons and LED patterns How it looks on the scanner What it means Wake-up / Sleep - Turn power ON/OFF with power key – normal use (with main power switch always ON) With the outlet switch always ON, use the Power key to control scanner power.
Page 27 Power Control, Buttons and LED patterns How it looks on the scanner What it means Wait LED blinking - Self-Adjustment required but not possible If the Wait LED blinks (and the Diagnostics LED is off) the scanner needs to run Self-Adjustment but cannot.
Page 28 Power Control, Buttons and LED patterns How it looks on the scanner What it means Both Diagnostic LED and Wait LED blinking – Maintenance needed Simultaneous blinking by both the Diagnostic LED and the Wait LED may mean that the scan- ning area needs cleaning and the cameras calibrat- ed.
Page 29: Media Control - Buttons And Led Patterns
Media Control – Buttons and LED Patterns Media Control – Buttons and LED Patterns Introduction Your panel contains LEDs and buttons for controlling the media you insert for scanning. The following basic functionality applies on all models: The Paper Ready LED lights up when the media is inserted into the original’s insertion slot and correctly positioned for feeding on a straight path.
Page 30 Media Control – Buttons and LED Patterns How it looks on the scanner Description Paper Ready LED Green - Ready for Normal me- The Paper Ready LED lights green when normal thin media is positioned correctly in the insertion slot and stays green when the media is moved to the start-scan position.
Page 31 Media Control – Buttons and LED Patterns How it looks on the scanner Description Paper Ready LED Red – No Thick media detected The paper ready indicator will light red if the pressure-platen is in a thick media setting (a raised pressure-platen) but no media is detected in the scanner.
Page 32 Media Control – Buttons and LED Patterns Chapter 3 - The Operator's Panel...
Page 33: Chapter 4 Turning Power On/Off - Wake/Sleep Mode
Chapter 4 Turning Power ON/OFF - Wake/Sleep Mode...
Page 34: Main Power On/Off
Main Power ON/OFF Main Power ON/OFF The main power switch is at the back of the scanner. Press the upper half of the switch (marked “I”) to turn the main power to ON. Press the lower half of the switch (marked “0”) to turn the main power to OFF. Chapter 4 - Turning Power ON/OFF - Wake/Sleep Mode...
Page 35: The Scanner's Self Test Procedure
The scanner’s Self Test Procedure The scanner’s Self Test Procedure Introduction When you connect the scanner to the power outlet and turn on the outlet switch at the back of the scanner, it starts up with a self-test procedure. The scanner’s self-test procedure consists of two main steps: Init (Initialization) Sequence The scanner loads and tests internal parameters.
Page 36 The scanner’s Self Test Procedure Self-Adjustment Adjustment of light profiles, stitching and black/white points. Starts after the Init Sequence when the scanner’s main power switch is turned ON or right away when the scanner goes from sleep to wake mode. The panel’s LEDs will be lit as shown below: Chapter 4 - Turning Power ON/OFF - Wake/Sleep Mode...
Page 37: Scanner Ready To Scan
Scanner ready to scan Scanner ready to scan You will know that the self-test procedures have completed and the scanner is Ready when the Power LED is lighted green and the other LEDs are off as shown below: Chapter 4 - Turning Power ON/OFF - Wake/Sleep Mode...
Page 38: Wake And Sleep Modes
Wake and Sleep modes Wake and Sleep modes Introduction With the main power switch ON, scanner power can be set in Sleep mode and Wake mode. Sleep mode is the energy saving mode. The scanner cannot scan when in the Sleep mode. Wake mode is the full power ON mode for scanner operation.
Page 39: Automatic Power On/Off
Automatic Power ON/OFF Automatic Power ON/OFF Automatic Power ON/OFF Introduction Automatic power management lets you schedule your scanner’s up-time optimally and helps save energy. You can set the scanner for automatic power OFF (Sleep) and power ON (Wake-up). Automatic power management functionality is set and controlled through your Océ Scanner Agent software.
Page 40: Timer Function - Scheduling On/Off Times
Timer Function - Scheduling ON/OFF Times Timer Function - Scheduling ON/OFF Times Introduction You can program your whole weekly schedule into the scanner so it powers ON and OFF (wake – sleep) on its own. You enter your schedule’s wakeup and sleep times in Océ Scanner Agent Timer tab as shown in the example below.
Page 41 Timer Function - Scheduling ON/OFF Times Under the Wake-up column - Click on the hour digits in the day’s edit field to highlight them. Use the arrow box to increase or decrease the hour value or use your keyboard to write the value in the field.
Page 42: Automatic Shut Down After Idle Time
Automatic Shut Down after Idle Time Automatic Shut Down after Idle Time Introduction On delivery, the scanner is set for automatic entry into sleep mode after a preset default idle time, i.e. the length of time the scanner is not active. You can prolong or shorten the idle time value to match your normal workflow.
Page 43 Automatic Shut Down after Idle Time Press Apply to download your settings into the scanner’s memory. Note: With the scanner main power ON, the scanner can be also be brought into Wake-up and Sleep modes manually even while the Enter sleep mode automatically option is selected. Wake - by pressing any button on the panel or inserting a document for scanning.
Page 44 Automatic Shut Down after Idle Time Chapter 4 - Turning Power ON/OFF - Wake/Sleep Mode...
Page 45: Loading Originals Into The Scanner
Chapter 5 Loading Originals into the Scanner...
Page 46: Loading Originals
Loading originals Loading originals Introduction Load your document with the image side facing downwards. Align the center of the document with the center arrow marking on the scanner bed. Use the standard size markings to help align the document for a straight scan path. You can use automatic loading or manual loading.
Page 47: Automatic Loading
Automatic loading Automatic loading Introduction With automatic loading, the scanner takes the original as soon as you insert it in the paper slot. Automatic loading is reliable for most jobs and especially useful for batch scanning jobs. Automatic loading Make sure the Paper handling option “Auto load” is set in your scanning application. Align the center of the document with the center arrow marking on the scanner bed.
Page 48: Manual Loading
Manual loading Manual loading Manual loading Make sure the Paper handling option “Manual” is set in your scanning application. Align the center of the document with the center arrow marking on the scanner bed. Push the original into the insertion slot until you feel it contact the rollers and the Paper Ready LED lights green (yellow for thick media).
Page 49: Unloading The Original After Scan
Unloading the original after scan Unloading the original after scan Unloading the original after scan Press the Paper Reverse button to eject the original back to the scanner feeding bed. Press the Paper Forward button if you wish to eject the original out the back of the scanner.
Page 50: Fast-Loading
Fast-loading Fast-loading Introduction What is Fast-loading? – With normal (default) loading, i.e. without the Fast-load option selected, the original is pulled all the way into the drive system, past both roller axles, and then reversed to start-scan position in order to ensure precise detection of the original’s placement in the scanner.
Page 51: Soft-Handling
Soft-handling Soft-handling Soft-handling The Soft-handling option is selected in your scan application. Soft-handling means that feeding and scanning are slowed down. You can use the option with both Manual and Automatic loading. Note: The availability of the soft handling load option depends on your scan/copy software and its level of compatibility with the scanner model.
Page 52: Setting The Input Size
Setting the input size Setting the input size The Input size defines the scan area. You enter the input size in your application’s input size dialogs. Note: The availability of the Input size options described below will depend on your scan/copy software and its level of compatibility with the scanner model.
Page 53: Chapter 6 Scanning
Chapter 6 Scanning...
Page 54: Software Applications For Scanning
Software applications for scanning Software applications for scanning Introduction Your scanner is controlled through scan, copy or imaging software installed on your PC. Optimal full featured scanning functionality is obtainable through scan and copy software specifically developed for compatibility with your scanner model.
Page 55: Running Applications From The Scanner Panel
Running applications from the scanner panel Running applications from the scanner panel Definition Normally you would control the scanner from your PC through your scan software user interface. However, your scanner also supports one-touch buttons that enable you to trigger your software from the scanner panel.
Page 56: Batch Scanning
Batch scanning Batch scanning Introduction Batch scanning involves jobs where you want to feed and scan a whole set of originals that require equal scan settings. Set your scan settings (size, type, image adjustments..) for the batch. Your settings will apply to ALL the documents in the batch.
Page 57: Scanning Thick Media
Chapter 7 Scanning Thick Media...
Page 58: Scanning Thick Media
Scanning Thick Media Scanning Thick Media You may need to scan documents and drawings printed or pasted on thick media such as cardboard, foamboards, gatorboards etc. To do so, you will need to fit the insertion slot to the thickness of your original. This is done by raising the pressure-platen to the exact correct height.
Page 59: Automatic Thick Media Adjustment
Automatic Thick Media Adjustment Automatic Thick Media Adjustment Introduction Scanners with Automatic Thickness Adjustment Control (ATAC) have an ATAC key on the operator’s panel. You use the key to raise and lower the pressure-platen. You can change the insertion slot size (pressure-platen height) on your scanner from 2mm to 15 mm (up to 0.6”).
Page 60 Automatic Thick Media Adjustment The scanner will automatically leave the ATAC mode, which means that the Paper Forward and Paper Reverse keys will return to their normal functionality for moving the original forwards and backwards. Chapter 7 - Scanning Thick Media...
Page 61: When Scanning In Thick Media Positions
When Scanning in Thick Media Positions When Scanning in Thick Media Positions Introduction The scanner employs an automatic self-adjustment procedure (light profile, stitching etc.) that can only activate itself when the scanner is in the Normal position. With prolonged scanning in extended thickness settings, you should from time to time return the scanner to its Normal position to allow it to self-adjust.
Page 62 When Scanning in Thick Media Positions Chapter 7 - Scanning Thick Media...
Page 63: Chapter 8 Maintenance
Chapter 8 Maintenance...
Page 64: About Scanner Maintenance
See ‘Replacing the Scanner Lamp-Unit’ on page 81 c. the white background platen. See ‘Replacing the White-background platen’ on page d. the dust filters. See ‘Replacing the Dust-Filters’ on page 84 Request replaceable parts at mediaguide.oce.com. Chapter 8 - Maintenance...
Page 65: Cleaning The Scan Area
Cleaning the Scan Area Cleaning the Scan Area Introduction You only need to open the lid to access the scan area when cleaning the scanner. Follow the instructions below. Caution: Do not spray liquids directly onto the scanner glass-plate. Caution: Make sure the scanner power is OFF when using the dust cover.
Page 66 Cleaning the Scan Area Action Remarks Open the scanner’s lid 1. Open the scan area lid - Push down on the two lock buttons found near the insertion slot on each side of the lid. 2. The scanning area lid locking mechanism should now be disen- gaged.
Page 67 Cleaning the Scan Area Action Remarks Clean the white-background platen and upper rollers The white-background-platen (white metal area) is fixed in the scanning area lid. The upper rollers are aligned in 2 rows on each side of the white-back- ground-platen. 1.
Page 68: Cleaning The Scan
Cleaning the Scan Area Action Remarks Close the scanning area lid. 1. Pull down and close the scan- ning area lid when finished. 2. Press gently down on the cov- er top to make sure the locks reengage (click). Clean the scanner feed area surface Clean also the scanner surface so dirt and dust are not dragged in-...
Page 69: Camera Alignment And Calibration
Camera Alignment and Calibration Camera Alignment and Calibration Introduction Scanner calibration is very easy to perform with the Scanner Maintenance program you installed with your drivers. After manually cleaning the scan area, you just insert a calibration sheet, start the Scanner Maintenance program and let the wizard take over.
Page 70 Camera Alignment and Calibration Action Remarks Follow the steps described by the wizard The scanner maintenance wizard will guide you through the alignment and calibration steps. Click the Next button in the welcome dialog to proceed. Insert the calibration sheet During the process, the wizard will ask you to insert the Calibra- tion Sheet that came with your...
Page 71 Camera Alignment and Calibration Action Remarks Finished The wizard will tell you when the process is finished. 1. Remove the Scanner Calibra- tion Sheet from the scanner. 2. Return the Scanner Calibra- tion Sheet to its protective cover and then place it in the storage folder.
Page 72: Replacing Scanner Parts
Replacing scanner parts Replacing Scanner Parts Replacing scanner parts Introduction This section describes how to replace those scanner parts that are liable to wear down over long-term use. Changing parts will renew your scanner and reestablish optimal results. Océ Scanner Agent monitors scanner usage and will warn you when it is time for a re- placement.
Page 73: Replacing The Glass-Plate
Replacing the glass-plate Replacing the glass-plate Action Remarks Note: Turn the scanner power off and disconnect the power plug. Open the scan area lid - Push down on the two lever buttons found near the insertion slot on each side of the lid. The scanning area lid locking mechanism should now be disen- gaged...
Page 74: Replacing The
Replacing the glass-plate Action Remarks Place your thumbs in the inser- tion slot and flip the scanning area lid back to its open position The glass-plate will be exposed and accessible. On each side of the glass-plate there is a small lever with a round lever-handle on its end.
Page 75: Replacing The
Replacing the glass-plate Action Remarks Each lever is attached to the scanner chassis with a small hook that rests on a round pin. As you hold the glass-plate on both its edges, lift it upwards to detach both lever’s hooks from the pins and thus free the glass-plate from the scanner.
Page 76: Replacing The
Replacing the glass-plate Action Remarks Close the scan area lid. Note: It is recommended to clean the new glass-plate after inserting it in the scanner and before scan- ning. Note: It is recommended to calibrate after changing the glassplate. Chapter 8 - Maintenance...
Page 77: Replacing The White-Background Platen
Replacing the White-background platen Replacing the White-background platen Introduction Your white-background-platen can become worn and discolored after long periods of use and in such cases; replacement with a fresh whitebackground- platen is recommended. Océ Scanner Agent monitors the scanner usage and will warn you when it is time for a replacement.
Page 78 Replacing the White-background platen Action Remarks Open the scan area lid. - Push down on the two lever buttons found near the insertion slot on each side of the lid. The scanning area lid locking mechanism should now be disen- gaged.
Page 79: Replacing The
Replacing the White-background platen Action Remarks On the lid’s left edge, you will find a red strip. This is the white platen cover. Grip the top (flexible) edge of the red strip with your fingers. Remove the red strip to expose the edge of the white-back- groundplaten.
Page 80: Replacing The
Replacing the White-background platen Action Remarks Re-attach the red strip. Close the scanning area lid so the locking mechanism reengages. Note: It is recommended to calibrate after changing the white background- platen. Chapter 8 - Maintenance...
Page 81: Replacing The Scanner Lamp-Unit
Replacing the Scanner Lamp-Unit Replacing the Scanner Lamp-Unit Introduction The lamp’s effectiveness can gradually weaken over time and this can effect the quality of your scans. A new lamp-unit (lamp, reflector, power connectors) can be obtained through your dealer. Océ Scanner Agent monitors lamp usage and will warn you when it is time for a replace- ment.
Page 82: Replacing The
Replacing the Scanner Lamp-Unit Action Remarks The lamp cover is on the top right side of the scanner. Grasp the cover on each side with both hands and pull back to detach. Lift the cover upwards to free it from the scanner. You must remove the whole lamp-unit.
Page 83: Replacing The
Replacing the Scanner Lamp-Unit Action Remarks Reinsert the new lamp-unit. Rest the power-connector side on the slider and carefully push the lamp-unit into the scanner. Insert the lamp-unit all the way so the internal power connec- tions engage with the connec- tions on the lamp-unit.
Page 84: Replacing The Dust-Filters
Replacing the Dust-Filters Replacing the Dust-Filters Introduction The dust filters protect your scanner’s air-cooling vents. Fresh dust filters can reduce the amount of time spent on cleaning and calibration ad help protect the scanner’s glass plate. Océ Scanner Agent monitors usage and will warn you when it is time for a replacement. Note: The dust filters are delivered with the scanner lamp-unit Caution:...
Page 85 Replacing the Dust-Filters Step Action The filter (A) (soft material) is inside the bin (B). Remove the old filter and place a fresh one in the bin. Re-attach (click on) the bin to its frame on the underside of the scanner. Repeat the process with the second filter.
Page 86: Downloading New Firmware
Your scanner is shipped with the latest firmware available. You can afterwards upgrade your original firmware with newer firmware and continue to do so as they are released. Firmware upgrades can be downloaded from Océ's website (See www.oce.com). Upgrade your firmware when: 1.
Page 87 Downloading new firmware How to install new firmware? New firmware is installed by opening the firmware .exe file. The firmware .exe file must first reside on your machine. Select the Save target (or Save Link) option if downloading from the web. Chapter 8 - Maintenance...
Page 88: Downloading New
Downloading new firmware Chapter 8 - Maintenance...
Page 89: Chapter 9 Océ Scanner Agent
Chapter 9 Océ Scanner Agent...
Page 90: Introduction
Introduction Introduction Introduction Océ Scanner Agent is a program designed to integrate your wide format scanner with your overall system through the following two central functions: Océ Scanner Agent contains the drivers necessary to run you scanner. Océ Scanner Agent is an application designed to monitor and control the functional- ity of your wide format scanner.
Page 91: Installation Of Océ Scanner Agent
Installation of Océ Scanner Agent Installation of Océ Scanner Agent Introduction The Océ Scanner Agent setup program includes the installation of the scanner drivers and of the scanner control utility, Océ Scanner Agent. Caution: It is essential that you install Océ Scanner Agent before you connect the scanner or install any other scanner applications.
Page 92: Interface Of Océ Scanner Agent
Interface of Océ Scanner Agent Interface of Océ Scanner Agent Start of Océ Scanner Agent There are two ways to start the program: From the Windows 'Start' menu, select 'Programs'/ 'Océ Scanner Agent' Chapter 9 - Océ Scanner Agent...
Page 93 Interface of Océ Scanner Agent or double-click the Océ Scanner Agent icon on the system tray: Status The Status tab displays useful messages about what the scanner is currently doing and displays error messages when relevant. Scanner mode What the scanner is doing at any given moment. Here is a list of the different scanner modes: Chapter 9 - Océ...
Page 94 Interface of Océ Scanner Agent Scanner mode Description "<N/A>" Scanner not accessible. Océ Scanner Agent has not (yet) detected the scanner. "Scanner is unsup- The connected scanner is not a model compatible with Océ ported" Scanner Agent. "Scanner is busy or This message is displayed while downloading firmware to the turned off"...
Page 95 Interface of Océ Scanner Agent Error Message Description / Solution "Invalid Smart Check your smart card in the smart card drawer. Make sure it Card for this scan- is positioned/inserted correctly and then reboot. ner type" "Correction of The scanner is continuously monitoring your cameras. This Camera X (A, B, problem often arises when the internal glass plate or white C, or D..) failed"...
Page 96 Interface of Océ Scanner Agent Info Info When you click this tab, information about your scanner is displayed. Info Tab Item Description Usage Firmware release Upgradeable firmware version. User Version numbers are increased each time a new OFFICIAL firmware is released. Firmware revision Internal to manufacturer.
Page 97 Interface of Océ Scanner Agent Info Tab Item Description Usage Serial number The scanner’s serial number. User/Support Service ID ID number that relates to first- Support time operation. The Log tab displays summarized values related to your scanner’s runtime. Log Tab Item Description Number of scans Used to monitor the use of your scanner.
Page 98 Interface of Océ Scanner Agent Note: 7 days is an average assessment for normal scanning. If you scan old originals that leave smudges on the glass plate or if you have high quality requirements for precise colour/graytones, you can calibrate more often. Timer The Timer tab allows you to program the scanner's internal clock that controls your scanner's power-on and power-off schedule.
Page 99 Interface of Océ Scanner Agent Step Action Click the checkmark fields for each day you want to set automatic power on and off. For each day selected, in the ON column, choose the time (hour and minutes) you want the scanner to be powered on. Repeat the same procedure in the OFF column to set the power off times.
Page 100 Interface of Océ Scanner Agent Scanner Agent will automatically detect a single scanner. On multiple attachment config- urations, the first scanner will be detected automatically. Rescan Hardware Bus(es) Use this option to redetect the scanner or detect a new scanner attached to your USB interface, after you boot your system.
Page 101: Océ Scanner Maintenance
Chapter 10 Océ Scanner Maintenance...
Page 102: Installation Of The Software
Installation of the software Installation of the software Introduction The Océ Scanner Maintenance software enables to perform almost automatically the maintenance tasks on your wide format scanner: Camera alignment Basic calibration Colour calibration It is essential that you install Océ Scanner Agent before you connect the scanner or install any other scanner applications (see ).
Page 103: Océ Scanner Maintenance Program
Océ Scanner Maintenance program Océ Scanner Maintenance program Why maintain the scanner Regular Scanner Maintenance is a sure way to minimize costly downtime. The three routine maintenance procedures Cleaning, Camera alignment and Calibration will improve image quality and reduce service costs. These three maintenance functions are closely entwined and they should all be performed in a single maintenance session, starting with cleaning the scan area and ending with calibration.
Page 104: Chapter 10
Océ Scanner Maintenance program One is fixed and the other is adjustable. Calibration After Camera alignment, the Scanner Maintenance program goes straight to Basic (black and white point) and Colour Calibration (colour scanners only) on its own. You don't have to insert extra sheets or find camera positions on the scanner. The Maintenance program detects the scanner model and makes all the necessary calculations.
Page 105: Chapter 10
Océ Scanner Maintenance program The following dialog appears when the Océ Scanner Maintenance program cannot find the IT8 calibration sheet reference file that corresponds to the maintenance sheet being used: Selecting this button activates a search on the internet and downloads the right IT8 cali- bration reference data file to your system.
Page 106 Océ Scanner Maintenance program Chapter 10 - Océ Scanner Maintenance...
Page 107: Chapter 11 Trouble Shooting
Chapter 11 Trouble Shooting...
Page 108: Trouble Shooting General
Trouble Shooting General Trouble Shooting General Introduction This section describes trouble-shooting procedures for the most common issues that can arise with your scanner. Please look for a problem description that matches your actual situation. If found, perform the recommended trouble-shooting procedures before requesting a service call.
Page 109: Problems Related To Scanner Installation
Problems Related to Scanner Installation Problems Related to Scanner Installation Introduction Overview of the problems related to scanner installation. Problems Related to Scanner Installation Problem Possible cause and solution “Unknown device Your interface is not enabled on the PC or set up correctly. is found“...
Page 110 Agent from the CD-ROM that came with your scanner. If not available, download the newest version from www.oce.com. Océ Scanner Agent was not installed before connecting the scanner. Shut down the scanner and PC, unplug the connec- tions and restart the installation from step 1 as described above.
Page 111: Chapter 11
Problems Related to Scanner Installation Problem Possible cause and solution I purchased a smart You need to insert your new smart card into the scanner to card upgrade kit. upgrade its functionality. How do I use it to Access the smart card: upgrade the scan- Remove the scanner’s right side cover.
Page 112: Problems Related To Operation Of The Scanner
Problems Related to Operation of the scanner Problems Related to Operation of the scanner Introduction Overview of the problems related to the operation of the scanner. Problems Related to Operation of the Scanner Problem Possible cause and solution Wait light flashes, diagnostics light is The scanner needs to run Self-Adjustment but cannot.
Page 113: Chapter 11
Problems Related to Operation of the scanner Problem Possible cause and solution Diagnostics LED flashes An Error was detected during the scanner’s Self-Test. Open scanner icon on your system tray and select the Status tab to view additional information about the error. Both wait and diag- nostics LEDs flash The scanning area needs cleaning and the cameras need to...
Page 114: Chapter 11
Problems Related to Operation of the scanner Problem Possible cause and solution Error message: Pa- per Jam You know a Paper jam error has occurred when the scanner stops scanning and the Paper-Ready key shuts OFF (from blinking) while the original is still engaged in the drive system. Your scanning application and Océ...
Page 115: Chapter 11
Problems Related to Operation of the scanner Problem Possible cause and solution Error message: Your scanner is continuously monitoring its cameras. This Stitching of Cam- error message often appears when the internal glass plate or era X/Y (A/B or white background platen is dirty or smudged. Clean the B/C or C/D) failed scanning area, reboot the scanner and then complete the maintenance steps (alignment and calibration) as described...
Page 116: Chapter 11
Problems Related to Operation of the scanner Problem Possible cause and solution Application control Check the One Touch setup entries in Océ Scanner Agent. keys (one touch) Click on the scanner icon to open Océ Scanner Agent and do not work select the One Touch tab.
Page 117: Problems Related To Scanning Results
Problems Related to Scanning Results Problems Related to Scanning Results Introduction Overview of the problems related to Scanning Results. Problems Related to to Scanning Results Problem Possible cause and solution Not whole image Check in your scanning application that your size settings scanned are either for Auto detection or correspond to the size of the whole original.
Page 118: Chapter 11
Problems Related to Scanning Results Problem Possible cause and solution One or more thin This is often caused by an unclean glass plate or unclean vertical lines (in the white background platen. Even a single spec of dirt in the direction of paper wrong spot on the glass plate or background plate can apply feeding) on the...
Page 119: Problems Related To Océ Copy Easy
Problems Related to Océ Copy Easy Problems Related to Océ Copy Easy Introduction Overview of the problems related to Océ Copy Easy. Problems Related to to Océ Copy Easy The following steps are possible to troubleshoot Océ Copy Easy: Check the scanner indicator (coloured circle): - Green colour: The system is OK - Other colour: Move the cursor on the text of the scanner.
Page 120: Technical Assistance
Technical Assistance Technical Assistance Introduction Before you report the problem to Océ, make sure you have done the necessary troubleshoot- ing steps, as indicated in the previous steps. Check that you have the following information is available for the Océ Helpdesk: Serial number of the printer.
Page 121: Appendix A: Important Safety Instructions
Chapter 12 Appendix A: Important safety Instructions...
Page 122: Important Safety Instructions
Important safety instructions Important safety instructions Important safety instructions Note: Read all of these instructions and save them for later use. Follow all warnings and instruc- tions marked on the scanner. A. Do not place the scanner on an unstable surface, stand, cart or table. Serious damage can be caused if the unit falls.
Page 123: Chapter 12
Important safety instructions When the power cord or plug is damaged or frayed. If liquid has been spilled into the scanner. If the scanner has been exposed to rain or water. If the scanner does not operate normally when operating instructions are followed then adjust only those controls covered by the instructions in this manual.
Page 124 Important safety instructions Chapter 12 - Appendix A: Important safety Instructions...
Page 125: Appendix B: Regulations
Chapter 13 Appendix B: Regulations...
Page 126: Regulations
Regulations Regulations Introduction FCC Regulations Caution: Persuant to Part 15.21 of the FCC rules, any changes or modifications not expressly ap- proved by the manufacturer may cause harmful interference and void the use's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Page 127 Regulations Part name Toxic or hazardous Substances or Elements O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ/T11363-2006. X: Indicates that this toxic or hazardous substance contained in at least one of the ho- mogeneous materials used for this part is above the limit requirement in SJ/T11363- 2006.
Page 128 Regulations Chapter 13 - Appendix B: Regulations...
Page 129 Chapter 14 Appendix...
Page 130: Reader's Comment Sheet
Reader's comment sheet Reader's comment sheet Questions Have you found this manual to be accurate? O Yes O No Were you able to operate the product, after reading this manual? O Yes O No Does this manual provide sufficient background information? O Yes O No Is the format of this manual convenient in size, readability and arrangement (page layout,...
Page 131 Please return this sheet to: Océ-Technologies B.V. For the attention of ITC User Documentation. P.O. Box 101, 5900 MA Venlo The Netherlands Send your comments by E-mail to: itc-userdoc@oce.com For the addresses of local Océ organisations see: http://www.oce.com Chapter 14 - Appendix...
Page 132: Addresses Of Local Océ Organisations
Océ-Australia Ltd. Océ-Österreich GmbH P.O. Box 363 Postfach 95 Ferntree Gully MDC 1233 Vienna Vic 3165 Austria Australia http://www.oce.at/ http://www.oce.com.au/ Océ-Belgium N.V./S.A. Océ-Brasil Comércio e Indústria Ltda. J. Bordetlaan 32 Av. das Nações Unidas, 11.857 1140 Brussel Brooklin Novo Belgium São Paulo-SP 04578-000...
Page 133 Addresses of local Océ organisations Océ-Hungaria Kft. Océ-Ireland Ltd. 1241 Budapest 3006 Lake Drive Pf.: 237 Citywest Business Campus Hungary Saggart http://www.oce.hu/ Co. Dublin Ireland http://www.oce.ie/ Océ-Italia S.p.A. Océ Japan Corporation Strada Padana Superiore 2/B 3-25-1, Nishi Shinbashi 20063 Cernusco sul Naviglio (MI)
Page 134 5450 North Cumberland Avenue Chicago, IL 60656 http://www.oceusa.com/ Note: The web site http://www.oce.com gives the current addresses of the local Océ organisa- tions and distributors. Note: The addresses of local Océ organisations for information about the Wide Format Printing Systems and the Production Printing Systems can be different from the addresses above.
Page 135 Index error Index ..............117 Error indicator ..............112 Attention ................4 Fast-loading Automatic loading ................50 ................47 Firmware Automatic power management ................86 power OFF (Sleep) .........39 power ON (Wake-up) ........39 Automatic Thickness Adjustment Control ATAC ............59 glass plate ................64 Batch scanning Automatic loading ..........56 Batch Mode ............56...
Page 136 Index ..............108 Océ Copy Easy ..............119 Unloading the original Operator's panel ................49 buttons ............22 ...............22 Wake mode ..............38, 42 Replacing Dust-Filters ............84 Scanner Lamp-Unit ........81 scanner parts ...........72 the glass-plate ..........73 White-background platen .......77 Safety information ................4 scan ..............117 Scanner Agent ............42, 90, 92 Scanner installation ..............109...

Oce CS4300 User Manual

Chapter 1 About this Manual

Chapter 2 Installation

Chapter 3 The Operator's Panel

Chapter 4 Turning Power ON/OFF - Wake/Sleep Mode

Chapter 5 Loading Originals into the Scanner

Chapter 6 Scanning

Chapter 7 Scanning Thick Media

Chapter 8 Maintenance

Chapter 9 Océ Scanner Agent

Chapter 10

Chapter 11 Trouble Shooting

Appendix A: Important Safety Instructions

Chapter 12

Chapter 13 Appendix B: Regulations

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