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6 • Troubleshooting and Error Messages
Issue
INSERTS
Poor Insert Feed
Feeder not selected
to feed.
Insert feeder side
guides set incorrectly.
Insert feeder
separator
adjustments
incorrect.
Inserts loaded
incorrectly.
Insert feeder wedge
used incorrectly.
Inserts out of
specification.
DOUBLE DETECT
Inserter Stops for Doubles that Aren't There or Feeds Doubles
without Stopping
Double detect is not
turned ON.
Double detect is not
correctly calibrated.
6-6
Possible Solutions
Check job setup.
Set guides to insert width and back off 1/4 turn.
Verify the two insert feeder adjustments (number
and letter settings) are set correctly for the type
of insert you're running.
Make sure to fan the stack before loading. It may
help to change the orientation of the insert stack.
Let the wedge slide down behind the insert stack
to support it.
Check the specifications in this guide.
• Check double detect status. Double detect
icon
appears alongside all items where the
double detect is operational.
• Correct loading or correct job setup as
necessary.
Run a trial piece whenever a new batch of
material is loaded to recalibrate double detect.
The new batch might be of slightly different
thickness.
SV63140 Rev. A
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Table of Contents
Troubleshooting
