Pitney Bowes OfficeRight DI380 Operator's Manual
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Offi ceRight™ Document Inserting System
DI380
Operator Guide
International English Version

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Table of Contents
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Summary of Contents for Pitney Bowes OfficeRight DI380

  • Page 1 Offi ceRight™ Document Inserting System DI380 Operator Guide International English Version...
  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Introduction Safety ................1-1 To The Operator ..............1-2 Machine Configurations .............1-2 Machine Identification ............1-4 Control Panel ..............1-6 Chapter 2 Operation About this Chapter .............2-1 Connecting Power .............2-1 Select a Job ...............2-2 Run a Trial Piece ...............2-3 Start Machine Operation ............2-3 Setting the Sheet Feeders ..........2-4 Setting the Envelope Feeder ..........2-6...
  • Page 4 Table of Contents Chapter 3 Optical Mark Recognition (OMR) OMR Availability ..............3-1 What is OMR? ..............3-1 A Brief Overview of OMR on your Machine .......3-1 Levels of OMR on the System ...........3-2 OMR Mark Positions ............3-2 OMR Specifications ............3-3 OMR Marks Available ............3-6 OMR Mark Grouping ............3-8 Programming an OMR Job ..........3-10 Adjustment of OMR Scanner ...........3-16...
  • Page 5: Chapter 1 Introduction

    Introduction • 1 Safety In some countries the equipment is supplied with a moulded mains lead and plug. In other countries, or if the supplied lead is not used, the following information applies: 1. An approved mains lead for the country concerned must be used.
  • Page 6: To The Operator

    1 • Introduction To the Operator Your new Folding/Inserting Machine has an easy to follow user interface which makes it simple to set up, whilst offering the following features: • Envelope seal/no seal option • Fully automatic material separation on Sheet Feeders •...
  • Page 7 Introduction • 1 The processing speed will vary depending on machine configuration. See ‘Specifications’ in Chapter 4 for further details. The system can be equipped with OMR (Optical Mark Recognition) functionality either direct from the factory or as an added option after purchase.
  • Page 8: Machine Identification

    1 • Introduction Machine Identification Sheet Feeder 1 This feeder is intended for feeding material that requires folding. In addition, Sheet Feeder 1 can be set to ‘Manual Feed’. In this mode, stapled sets of up to 5 sheets may be run. The machine waits for each set to be manually fed into Sheet Feeder 1 before folding and inserting the set automatically.
  • Page 9 Drop Stacker. A Mailing Machine Interface can be fitted in place of a stacker which automatically transports Mail Pieces to a Pitney Bowes Mailing Machine for postal ‘franking’. Manual Advance Knob The Manual Advance Knob is located inside an opening cover at the lower centre of the machine.
  • Page 10: Control Panel

    1 • Introduction Control Panel Control Panel Buttons Default Press this button to return the machine to its default or ‘standard’ settings. These settings come pre-configured from the factory but can be modified to suit your needs by a Service Engineer. Job Press to step through the jobs you have programmed into the machine’s memory.
  • Page 11 Introduction • 1 Display Symbols Used on Sheet Feeders to signify that the feeder is on without double detection. Used on Sheet Feeders to signify that the feeder is on with double detection. Used on Insert Feeder to signify that the feeder is on without double detection.
  • Page 12 1 • Introduction Display Symbols (continued) Indicates that the sealer unit is on (automatic envelope sealing). Indicates a ‘C’ - Letter fold is selected. Indicates a ‘Z’ - Accordion fold is selected. Indicates a double fold is selected. Indicates a single fold is selected. Indicates a no-fold insert operation.
  • Page 13: Chapter 2 Operation

    Operation • 2 About this Chapter This chapter explains operation of the machine, assuming the job to be run is already programmed into the system. If the job has not been programmed, refer to 'Programming Jobs' on page 2-9. Connecting Power Read the safety information on page 1-1 before connecting the machine.
  • Page 14: Select A Job

    2 • Operation Select a job When the machine is turned ON, the display will show the last job run and ‘Trial Piece Required’. Press the Job button until the job you require is displayed, or press Default if you want to run the machine with your ‘standard’...
  • Page 15: Run A Trial Piece

    Operation • 2 Run a Trial Piece Once material is in place, press Trial Piece so that you can check the setup is correct. Minor changes to the job settings can be made at this stage if the trial piece needs ‘fine tuning’. Enter setup as described on page 2-9, then use the Prev (◄), Next (►) and Change (+/-) buttons as required to modify job settings.
  • Page 16: Setting The Sheet Feeders

    2 • Operation Setting the Sheet Feeders 1. Adjust the side guides to the width of the material being fed, then back-off a quarter turn on the side guide control. This will set the correct clearance between the guides and the material. 2.
  • Page 17 Operation • 2 5. Place the paper stack onto the feed deck. Allow the deck to move down and the top of the paper stack to slide under the feed roller. Note: When using both Sheet Feeders with accordion fold, Sheet Feeder 2 must be used for the prime (address bearing) document.
  • Page 18: Setting The Envelope Feeder

    2 • Operation Setting the Envelope Feeder Envelope Feeder feeds the Outer Envelope for the inserting job being run. 1. Adjust the side guides to the width of the envelopes being fed, then back-off half a turn on the side guide control. This will set the correct clearance between the guides and the envelopes.
  • Page 19 Operation • 2 2. Refer to the ‘label’ located on the Insert Feeder. Compare your insert with the diagram. Read off the settings for the Insert Feeder blue lever (numbers 1 to 9) and the separator shield (letters A to D). Thin Material Thicker Material Thick Inserts/...
  • Page 20: Filling The Sealer

    2 • Operation Filling the sealer When the sealer unit needs refilling, the Add Sealing Solution symbol will flash in the display. Add Sealing Solution or water in the following way: Note: Sealing Solution is recommended to minimise growth of algae and scale build-up.
  • Page 21: Programming Jobs

    Operation • 2 Programming jobs Your machine has the ability to be programmed with jobs which can be recalled at the touch of a button. All models have 20 Operator programmable jobs plus 1 default job set by the Service Engineer. Creating a new job This section takes you step-by-step through the process of setting up a new job and saving it in the memory.
  • Page 22 2 • Operation Choosing the new job number The machine will ask for the job number you wish the new settings to be stored under. Use the Change (+/-) buttons to display the job number you want. Notes: • If you use an existing job number, the old settings will be overwritten by the new settings you are about to make.
  • Page 23 Operation • 2 Fold Type Select the type of fold. Press Change (+/-) until you see the option you want: C - Letter Z - Accordion Double Single Note: For accumulation jobs, DO NOT manually change the automatically set fold length dimensions at the ‘Fold A’ and ‘Fold B’...
  • Page 24 2 • Operation Setting the Accumulation Function Accumulation, if selected, allows multiple sheets to be fed from the SAME feeder into the envelope. Press Change (+/-) until you see the option you want. Accumulation: OFF Accumulation is turned off for this job. 1 &...
  • Page 25 Operation • 2 Setting the first/main Sheet Feeder The machine will automatically select the first feeder to set, depending on the fold type selected. Note: If you are collating different sheets using BOTH Sheet Feeders, the prime (addressed) document must be loaded into Sheet Feeder 1 for ‘C’...
  • Page 26 2 • Operation Notes about manual feed: 1. The manual feed setting allows stapled sets of up to 5 sheets (to a maximum of 400g/m per set) to be run. The maximum compressed thickness of the set after folding must not exceed 2mm.
  • Page 27 Operation • 2 Setting Insert Feeder Select whether you want to use the Insert Feeder and, if so, how it will be used. Press Change (+/-) until you see the option you want: On Double Detect Feeder on with the double detector operating. (The double detector stops the machine if more than one insert simultaneously feeds from the feeder).
  • Page 28 2 • Operation Sealer This setting only appears if an insertion mode has been selected. Select whether you want to seal envelopes or not. Press Change (+/-) to switch the option on or off: Turns the sealer unit on for automatic sealing of envelopes. Make sure the sealer water bottle is full of Sealing Solution or water (see page 2-10).
  • Page 29 Operation • 2 Paper Length Select the paper length. Use the scale on the edge of the front cover. Quick reference: A4 paper length 297mm US Letter length 11" (279mm) Press Change (+/-) until the length of your paper (in millimetres) is displayed.
  • Page 30 2 • Operation Fold B Select the size of the second fold required. In a similar way to fold A, the machine will be suggesting the correct dimension for the fold. If you want to change the ‘standard’ setting, press Change (+/-) until the length of fold required is displayed.
  • Page 31 Operation • 2 Envelope Stop Select the position of the machine’s envelope stop. The stop has five positions numbered 1 to 5. Setting 3 is the ‘standard’ setting for normal weight paper with standard folds. A thinner/lighter insert will require a lower setting and thicker/heavier insert a higher setting.
  • Page 32: Confirming The Job Setup

    2 • Operation Confirming the Job Setup Job setup is now complete. The display will show the complete job setup for you to confirm. If you see a setting that is incorrect, use the Prev (◄) button to backtrack to the setting and correct it. When you are satisfied with the job setup, press the Setup button.
  • Page 33: Testing The Job

    Operation • 2 Testing the Job Load material and press Trial Piece so that you can check if the setup is correct. Minor changes to the job settings can be made at this stage if the trial piece needs ‘fine tuning’. Press Setup, then use the Prev (◄), Next (►) and Change (+/-) buttons as required to modify job settings.
  • Page 34: Changing An Existing Job

    2 • Operation Changing an existing job To change an existing job… 1. Enter the setup mode as described on page 2-9. 2. Use the Change (+/-) buttons to display the job you wish to edit. 3. Use the Prev (◄) and Next (►) buttons to display the setting(s) you wish to change.
  • Page 35: Omr Availability

    OMR • 3 OMR Availability Your machine can be equipped with Optical Mark Recognition (OMR) functionality either on installation or as an added option after purchase. All models have 20 Operator programmable jobs plus 1 default job set by the Service Engineer. What is OMR? An OMR mark is normally a dark solid line on a sheet of light coloured paper...
  • Page 36: Levels Of Omr On The System

    3 • OMR You can also set up the insert feeder to be under the selective control of the OMR sheets. As a result, OMR can be used to fill an envelope with a variable number of sheets from one feeder, with or without a supplementary sheet and an insert.
  • Page 37: Omr Specifications

    OMR • 3 OMR Specifications The mark must be a solid black line between 1pt and 2pts thick (0.35mm to 0.7mm) and at least 10mm wide. Each mark position must be evenly spaced and at least 3mm apart. An area around the marks should be kept clear from print, etc. that may be read by the scanner in error, this area is called the Clear Zone.
  • Page 38 3 • OMR ‘Standard’ OMR Positions 54mm Feed Direction for Top Scanning 96mm (C and Double Fold) 115mm 20mm Clear Zone 20mm x 115mm min Clear Zone 20mm x 100mm min 20mm Vertically centre group within area indicated 100mm Feed Direction for 69mm Bottom Scanning (Z and Single Fold)
  • Page 39 OMR • 3 ‘Offset’ OMR Positions Feed Direction for 20mm Top Scanning 95mm (C and Double Fold) 40mm 125mm 65mm 65mm Bench Mark 115mm 80mm 20mm Feed Direction for Bottom Scanning (Z and Single Fold) OMR marks should be positioned as follows: ‘C’...
  • Page 40: Omr Marks Available

    3 • OMR OMR Marks Available This section gives brief descriptions of the OMR Marks that can or must be allocated to an OMR Code. Note: Some marks within this section are available as added features which expand OMR capability. Contact your machine supplier for details.
  • Page 41 OMR • 3 Retiming Mark This mark is mandatory in each group of OMR marks making up the code (see later in this section for an explanation of OMR mark grouping). It allows the machine to recalibrate for accurate scanning. Retiming marks count in the parity calculation.
  • Page 42: Omr Mark Grouping

    3 • OMR OMR Mark Grouping Each OMR code begins with two fixed marks at the end nearest to the sensor (Benchmark and Safety mark). These are followed by one, two, or three groups of marks where each group comprises three data marks followed by a fixed mark.
  • Page 43 OMR • 3 ‘Z’ Fold and Single Fold jobs Marks must be placed in the lower right corner of the sheet. The marks must be printed in the bottom-to-top order: Retiming (fixed if this group is in use) Wrap Around Sequence 1 (WAS1) Group 3 Wrap Around Sequence 2 (WAS2) Wrap Around Sequence 3 (WAS3)
  • Page 44: Programming An Omr Job

    3 • OMR Programming an OMR Job Entering the Setup Mode Open the hinged cover to the right of the display. This will expose the setup buttons. Press Setup. The indicator will light and the machine will ask for an access code. This code prevents the machine’s settings being changed by unauthorised personnel.
  • Page 45 OMR • 3 Selecting the OMR functions Press Change (+/-) until you see the option you want. Note that the options shown will depend on the OMR functionality that your machine has. Details of ‘standard’ and ‘offset’ OMR positioning are given on pages 3-4 and 3-5.
  • Page 46 3 • OMR Notes: OMR (Basic scanning) offers the following scanning functions: Benchmark Safety End of Collation absent Beginning of collation absent Parity Retime Select feed/autobatch offers the following scanning functions: Select feed 1 Select feed 2 Autobatch Retime Sequence offers: Three wrap around page sequence marks Retime The maximum pages per set that can be fed from either Sheet...
  • Page 47 OMR • 3 Fold Type Select the type of fold. Press Change (+/-) until you see the option you want: Note: For OMR scanning jobs, DO NOT manually change the automatically set fold length dimensions for ‘Fold A’ and ‘Fold B’ C - Letter Z - Accordion Double...
  • Page 48 3 • OMR Setting the Main (scanning) Sheet Feeder Press Change (+/-) until you see the option you want: On Double Detect Feeder on with the double detector operating. (The double detector stops the machine if more than one sheet simultaneously feeds from the feeder).
  • Page 49 OMR • 3 Setting Select/Supplementary Feeders Press Change (+/-) until you see the option you want: If Sheet Feeder 1 is the main/ scanning feeder, Sheet Feeder 2 and/or the Insert Feeder can be programmed for normal (1 per envelope) feeding or select feeding. If Sheet Feeder 2 is the main/scanning feeder, Sheet Feeder 1 and/or the Insert Feeder can be programmed for normal (1 per envelope) feeding or select feeding.
  • Page 50: Adjustment Of Omr Scanner

    3 • OMR Adjustment of OMR scanner In order for the OMR Scanning to function correctly, it is important to ensure that the Scanning heads are positioned in line with the Scan Dash marks printed on the material. In order to locate the Scanning head for the TOP Sheet Feeder 1, open the Top Cover.
  • Page 51 OMR • 3 Fold a sheet of material IN HALF and measure the distance from the side of the form to the middle as shown. For an A4 size form, this measurement is 105mm. Now measure the distance from the edge of the form to the middle of the scan dash marks, as shown, and subtract this...
  • Page 52: Omr Troubleshooting

    3 • OMR OMR Troubleshooting Error Recovery for OMR jobs: If the machine stops during an OMR job, and indicates one of the error messages listed below, press the Clear Deck key. Any envelope at the insertion area will eject into the stacker. The remaining pages of the current set will feed/fold and eject into the stacker, and can be manually inserted into the envelope.
  • Page 53 OMR • 3 Message Action Bad OMR Code Code type on paper does not match the length setup. Example: setup has OMR+ Sequence but paper has OMR + Select Feed + Sequence. Bad OMR Code A re-timing scan mark is missing. Check format material.
  • Page 54 3 • OMR 3-20 SDC639A...
  • Page 55: Chapter 4 Reference

    Reference • 4 Changing the Display Language To change the language of the display… 1. Open the hinged cover to the right of the display. This will expose the setup buttons. Press Setup. The indicator will light and the machine will ask for an access code. 2.
  • Page 56 4 • Reference Removal & Replacement of the Sheet Feeder Trays To remove… Lift the rear of the tray slightly and pull it straight outwards from the machine. Note: If the tray is loaded, gently hold the material in place to prevent it sliding forward as the tray is removed.
  • Page 57 Reference • 4 Access to Carriage Assembly (2 and 3 station machines only). The carriage assembly can be pulled outwards to gain access. The Insert Feeder and Fold Plate 2 must be removed first. Access to Envelope Feeder Area To gain access… Pull the release lever in the direction of the arrow.
  • Page 58 4 • Reference Access to the Envelope Inserting/Sealing Area Access can also be gained to the insertion and sealing areas by lifting the tinted plastic cover and lowering the envelope inverter access door. Access to the Sheet Feed Area To gain access… Open the Top Cover.
  • Page 59: General Troubleshooting

    Reference • 4 General Troubleshooting Problem Remedy Page MACHINE Blank screen No power. Check power cord is firmly connected and wall socket is switched ON. Machine not Turn power switch (located on left switched ON. side) ON. Machine will not operate Cover open.
  • Page 60 4 • Reference Problem Remedy Page ENVELOPES Poor Envelope Feed Envelope side Set guides to envelope width and guides set back off 1/2 turn. incorrectly. Poor envelope Check envelopes are not curled. 4-15 quality. Try a new box of envelopes. Make sure stack has been fanned before loading.
  • Page 61 Reference • 4 Problem Remedy Page SHEETS Poor Sheet Feed Feeder not Check job setup. 2-13 selected to feed. Sheet Feeder Set guides to Sheet width and back side guides set off 1/4 turn. incorrectly. Sheets loaded Make sure stack has been fanned incorrectly.
  • Page 62 4 • Reference Problem Remedy Page INSERTS Poor Insert Feed Feeder not Check job setup. 2-3, selected to feed. 2-20 Insert Feeder Set guides to Insert width and back side guides set off 1/4 turn. incorrectly. Insert Feeder Make sure the two Insert Feeder separator adjustments (lever and separator adjustments...
  • Page 63 Reference • 4 Problem Remedy Page DOUBLE DETECT Machine stops for ‘doubles’ that aren’t there or feeds ‘doubles’ without stopping Double Detect is Check Double Detect status. not turned ON. Double Detect icon will appear alongside all items where Double Detect is operational.
  • Page 64: Error Messages

    4 • Reference Error Messages Message Action CALL SERVICE Power machine off and on. If message is still displayed, call service. CHECK /CLEAR Feeder indicated has failed to feed material. FEEDER Remove material from the feed tray, reload and restart machine. CHECK FEEDER Feeder indicated is not located correctly.
  • Page 65 Reference • 4 Message Action MANUAL ADVAN- The Manual Advance Knob door is not fully CE COVER OPEN closed. Close door. DEFLECTOR The function of half fold is not be possible due ERROR to a fault. Remove Fold Plates and check for any material.
  • Page 66 4 • Reference Message Action STREAM FEED The machine has detected two sheets being CHECK STACKER fed together from the feed tray indicated. Remove the stream feed from the stacker. Reload machine and restart. SYSTEM ERROR A fault has been detected in the main POWER DOWN software.
  • Page 67: Material Specifications

    Reference • 4 Material Specifications Sheet Feeders Minimum sheet size: 127mm Width 127mm Length Maximum sheet size: 229mm Width 406mm Length Paper weights: 60g/m Minimum (non OMR) 70g/m Minimum (OMR) 120g/m Maximum Fold configurations: Material length limits before folding Single fold: 127mm - 315mm “C”...
  • Page 68 4 • Reference Fold Type and Overall Thickness Limits The table below shows the maximum number of sheets that can be accumulated or collated for each fold type, based on different weights of paper. It is important that jobs exceeding these maximums are NOT programmed into the machine or imposed by OMR code printing and/or OMR selective feed.
  • Page 69 The envelope Stacker can accommodate up to 150 filled envelopes. (Dependent on size and contents of the envelope). Material Requirements For best performance, use only materials approved by Pitney Bowes. Materials should be good quality and properly stored. Recommended storage conditions: 18°C (65°F) to 25°C (77°F)
  • Page 70 4 • Reference Envelope Feeder Minimum envelope size: 88mm Depth 220mm Width Maximum envelope size: 164mm Depth 242mm Width WIDTH Envelope weights: 65g/m Minimum 100g/m Maximum Envelope tray capacity: Up to a maximum of 100 90g/m envelopes End Clearance: End clearance between the Insert and envelope is a minimum of 6mm at each side i.e.
  • Page 71: Machine Specifications

    “C” - Letter fold “Z” - Accordion fold Double fold Compliance: Pitney Bowes certifies that the Inserting System complies with the requirements of the Low Voltage Directive 73/23/ EEC and the EMC Directive 89/336/EEC. The product was tested in a typical configuration.
  • Page 72 4 • Reference 4-18 SDC639A...
  • Page 73 JOBS Jobs Use the table below to keep a note of the jobs you have programmed into the system: Description Default SDC639A...
  • Page 74 JOBS Description SDC639A...
  • Page 76 For Service and Supplies PB Form SDC639A (2-06) © Pitney Bowes Limited, 2006 We have made every reasonable effort to assure the accuracy and usefulness of this guide, however we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products.

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