Direct Inward System Access (Disa) - NEC Univerge SV8100 Features And Specifications Manual

Hide thumbs Also See for Univerge SV8100:

Table of Contents

UNIVERGE SV8100

Enhancements

With Version 3000 or higher system software, if an outside caller dials an invalid extension number

when connected to the VRS Automated Attendant or calling in on a DISA trunk, the following new

options are available to route these calls:

Extension Number (e.g., operator)

F-Route Dial (e.g., outside phone number)

DISA permits outside callers to directly dial system extensions, trunks and selected features. This could

help an employee away from the office that wants to directly dial co-workers or use the company trunks

for long distance calls. To use DISA, the employee:

Dials the telephone number that rings the DISA trunk

Waits for the DISA trunk to automatically answer with a unique dial tone

Dials the 6-digit DISA password (access code)

Waits for a second unique dial tone

Accesses a system trunk, uses a selected feature or dials a system extension

DISA calls ring system extensions like other outside calls. If an extension has a line key for the DISA

trunk, the call rings that key. If the extension does not have a line key, the extension must have a Call

Appearance (CAP) key to answer the call.

You can set DISA operation differently for each Night Service mode. For example, a trunk can be a

normal trunk during the day and a DISA trunk at night. You can also set the routing for DISA trunks when

the caller dials a busy or unanswered extension, dials incorrectly or forgets to dial.

DISA allows 15 users, 15 DISA Classes of Service and 200 trunks.

Direct Inward System Access (DISA)