NEC Univerge SV8100 Features And Specifications Manual page 134

Issue 13.0
Program
Program Name
Number
41-24-02 Caller ID Marking Setup – ACD
Agent Info for Caller ID
41-24-03 Caller ID Marking Setup – Caller
ID Buffer Clear Timer
41-24-04 Caller ID Marking Setup – Caller
ID Buffer Store Size
47-03-02 SV8100 InMail Group Mailbox
Options – Mailbox Number
47-03-03 SV8100 InMail Group Mailbox
Options – Mailbox Type
47-07-02 SV8100 InMail Routing Mailbox
Options – Routing Mailbox Type
47-09-03 Announcement Mailbox Options
– Hang Up After
2 - 100
Description/Comments
Set whether the Agent ID or
extension number of the ACD
Agent is used to mark with the CID
in the buffer.
Set time interval for clearing
stored Caller ID record in buffer.
Set the Caller ID Buffer Size.
When the number of CID records
is over the limit, CID buffer
threshold alarm (71) can be
reported.
The Group Mailbox Number is the
same as the Department Group
master (pilot) number. Select the
Department Group master (pilot)
number associated with the
Master Mailbox you are
programming.
Set the Group Mailbox type.
Set the Routing Mailbox type.
Use this option along with Next
Call Routing Mailbox and Repeat
Count above to provide additional
routing options to Automated
Attendant callers.
For more detail on this interaction,
refer to Direct Announcement
Mailbox Routing and Routed
Announcement Mailbox Routing in
the VM8000 InMail System Guide.
UNIVERGE SV8100
Assigned Data
0 = Agent Extension
Number
1 = ACD Agent ID
(default = 0)
1~168 (hours)
(default = 24)
1000~10000
(default = 10000)
Digits (eight maximum,
using 0~9).
No Setting (entered by
pressing Hold)
(default not assigned)
0 = None
1 = Subscriber
2 = Call Routing
(default = 1)
0 = None
1 = Call Routing
2 = Announcement
3 = Directory
4 = Distribution
Default:
Mailboxes 01~08 = 1
(Call Routing)
Mailboxes 09~32 = 2
(Announcement)
0 = None
1 = Goodbye
2 = Silent
(default = 0)
Automatic Call Distribution (ACD)
Level
1 2 3
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