NEC Univerge SV8100 Features And Specifications Manual page 471

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UNIVERGE SV8100

SMDR Includes Dialed Number

The SMDR report can optionally print the trunk name (entered in system programming) or the number

the incoming caller dialed (i.e., the dialed DID digits). This allows you to analyze the SMDR report based

on the number your callers dial. (This option also applies to an ISDN trunk.)

DID Intercept

DID Intercept automatically reroutes DID calls under certain conditions. There are three DID Intercepts:

Vacant Number Intercept

If a caller dials an extension that does not exist or misdials, Vacant Number Intercept can reroute

the call to the programmed DID Intercept extension ring group or Voice Mail. Without Vacant

Number Intercept, the caller hears error tone after misdialing.

Busy Intercept

Busy Intercept determines DID routing when a DID caller dials a busy extension. If Busy Intercept

is enabled, the call immediately routes to the programmed DID Intercept extension ring group or

Voice Mail. If Busy Intercept is disabled, the call follows DID Camp-On programming.

Ring-No-Answer Intercept

Ring-No-Answer Intercept sets the routing options for DID calls that ring unanswered at the

destination extension. With Ring-No-Answer Intercept enabled, the unanswered call reroutes to

the DID Intercept extension ring group or Voice Mail after the DID Ring-No-Answer Time. If

Ring-No-Answer Intercept is disabled, the unanswered call rings the destination until the outside

caller hangs up.

Delayed DID allows a user a programmed time to answer a call. If the call is not answered in this time,

the system automatically answers the call. An outside party hears a voice message, music, or dial tone

according to the following conditions:

If VRS is installed, the system sends a recorded message from the VRS.

If a customer-provided audio system (example: tape recorder) is connected, an error message or

music can be played for the caller.

If equipment is not connected for an announcement, the system sends a unique dial tone to the

outside caller.

This feature is not available for the normal incoming call on ISDN trunks.

Direct Inward Dialing (DID)