Console Problems; Downloading And Installing The Latest Version Of The Firmware; Downloading The Latest Version Of The Firmware; Installing The Latest Version Of The Firmware On The Server - HP Integrity rx2660 User's & Service Manual

3. Remove and reinstall the hard drive backplane. Check that connectors are fully engaged.
4. Replace the hard drive backplane.

Console Problems

Console problems during installations can be caused by faulty interconnections. If you are
experiencing monitor, keyboard, or mouse problems:
1. Check the monitor controls. Adjust contrast and brightness as required.
2. Inspect all power and interconnecting cables. Check that all console connectors are fully
engaged.
3. Check that all iLO 2 MP board connectors are fully engaged.
4. Exercise the appropriate self-test features of the console software.

Downloading and Installing the Latest Version of the Firmware

HP makes every effort to provide you with the most current version of firmware. However, there
can be instances when this is not the case.
To ensure you have the latest version of the firmware running on the server, download the latest
version of the firmware from the web, and create a CD to install the firmware on the server.

Downloading the Latest Version of the Firmware

To download the latest version of the firmware from the web:
1. Go to: http://www.hp.com/go/bizsupport
2. Select download drivers and software.
3. Select Itanium-based servers from the Server category.
4. Select your product from the servers listed.
5. Select your operating system.
6. Select the firmware package you want to download.
7. Download the firmware package, and follow the instructions for updating the firmware included
in the release notes.

Installing the Latest Version of the Firmware on the Server

To install the latest version of the firmware on the server:
1. Initiate a server console session.
2. Insert the CD with the copy of the latest version of the firmware.
3. Using the EFI Boot Manager menu, boot to the drive that contains the CD with the updated
firmware.
4. Follow the instructions to update the firmware.
84 Installing the Server