HP Integrity rx2660 User's & Service Manual page 107

Table 35 Basic Low End Troubleshooting
Step Condition
1 Server appears "dead" -- no front panel LEDs are on,
and no fans are running.
2a Server does not power on after front panel power
button is momentarily pressed (less than four
seconds). NOTE: This step assumes BMC is running
2b Both front panel system health and external health
LEDs are flashing amber.
2c Front panel system health LED is flashing red and
external health LED is flashing amber.
Action
Nothing is logged for this condition.
1. For new server installations, review the install
procedures.
2. Verify that the power cord(s) are connected to
both the power supplies and to the AC
receptacle(s).
3. Verify that AC power, at the proper AC voltage
levels, is available to the receptacle(s).
4. Check the front panel connector and the cable
to the rest of the system.
5. If the integrated power button LED on front
panel remains off, then re-seat the power supplies,
replace the power cords, and replace the bulk
power supplies, in that order (see
Subsystem " (page 128)).
The preceding problem is fixed when the front
panel LED states are as follows: system health is
off; internal health is off; external health is off; and
power is steady amber.
A fatal fault has been detected and logged,
attempting to power on the server (system health
is off, internal health is off, external health is off,
and power is steady amber).
1. Examine each power supply LED -- if not steady
green, replace power supply (see
Subsystem " (page 128)).
2. Examine the iLO 2 MP logs for events related
to bulk power supplies (see
(page 128)).
The preceding problem is fixed when the front
panel LEDs are as follows: system health is off,
internal health is off, external health is off, and
power is steady green.
A warning or critical failure has been detected
and logged after server powers on (system health
is flashing amber, internal health is off /steady
green, external health is flashing amber, and
power is steady green).
Examine each power supply LED. If not steady
green, replace the power supply (see
Subsystem " (page 128)).
The preceding problem is fixed when iLO 2 MP
logs are read, and the front panel LED states are
as follows: system health is off, internal health is
off/ steady green, external health is steady green,
and power is steady green.
A fatal fault has been detected and logged after
server powers on (system health is flashing red,
internal health is off/steady green, external health
is flashing amber, and power is steady green).
Examine each power supply LED. If not steady
green, replace the power supply (see
Subsystem " (page 128)).
The preceding problem is fixed when iLO 2 MP
logs are read, and the front panel LED states are
as follows: system health is off, internal health is
Basic and Advanced Troubleshooting Tables 107
"Power
"Power
"Power Subsystem "
"Power
"Power