Operating System Does Not Boot; Operating System Boots With Problems; Intermittent Server Problems; Sata Dvd+Rw Drive Problems - HP Integrity rx2800 - i2 User's & Service Manual

Operating system does not boot

If the operating system does not boot, boot to UEFI, and use the following tools to view the system
logs. Analyze any error messages to solve the problem.
UEFI Shell
iLO 3

Operating system boots with problems

If the operating system is running and you are experiencing problems, use the following tools to
solve the problem:
LEDs
Error Messages and event logs

Intermittent server problems

You can usually trace intermittent problems that occur during installation to power source problems,
a loose connector, or some other hardware problem. If you are experiencing intermittent problems:
1. View iLO 3 MP logs and analyze the problem. Determine if there is more than one symptom
and if the problem is random.
2. Verify that the ac power source is stable.
3. Reseat all rear panel connectors.
4. Reseat all hot-swap fans and power supplies.
5. Reseat all main memory DIMMs.
6. Reseat all cable harnesses and board connectors.

SATA DVD+RW drive problems

SATA DVD+RW drive problems that occur during installation are usually related to faulty
connections. If you are experiencing DVD drive problems:
1. Remove and reinsert the disk.
2. Replace the disk.
3. Remove and reinstall the DVD drive. Verify that connectors are fully engaged.
4. Replace the DVD drive.
5. Reseat cables.

SAS disk drive problems

Hard drive problems that occur during installation are usually due to rough handling. The drive
may not be correctly seated or may have been damaged in transit. If you are experiencing hard
drive problems:
1. Remove and reinsert the faulty hard drive.
2. Swap the hard drive with one from another slot or with a known good spare.
3. Remove and reinstall the hard drive backplane. Verify that connectors are fully engaged.
4. Replace the hard drive backplane.
5. Reseat cables.

Console problems

Console problems during installations can be caused by faulty interconnections. If you are
experiencing monitor, keyboard, or mouse problems:
Installation troubleshooting 59