HP Integrity rx2660 User's & Service Manual page 108

Table 35 Basic Low End Troubleshooting (continued)
Step Condition
3a Both front panel system health LED and internal health
LED are flashing amber.
3b Front panel system health LED is flashing red and
internal health LED is flashing amber.
4a Cannot see iLO 2 MP prompt on system console --
server power is off/on.
4a (cont.) Still no iLO 2 MP prompt on system console.
108 Troubleshooting
Action
off/steady green, external health is steady green,
power is steady green.
A warning or critical failure has been detected
and logged, while booting or running system
firmware (system health is flashing amber, internal
health is flashing amber, external health is steady
green, and power is steady green).
Check the diagnostic LED panel to identify failed
or faulty internal CRU (see "Troubleshooting Tools"
(page 111)).
The preceding problem is fixed when a redundant,
internal CRU is replaced, iLO 2 MP logs are read,
and the front panel LED states are as follows:
system health is off, internal health is steady green,
external health is steady green, and power is
steady green.
A fatal fault has been detected and logged, while
booting or running system firmware (system health
is flashing red, internal health is flashing amber,
external health is steady green, and power is
steady green).
Check the diagnostic LED panel to identify failed
or faulty internal CRU (see "Troubleshooting Tools"
(page 111)).
The preceding problem is fixed when a redundant,
internal CRU is replaced, iLO 2 MP logs are read,
and the front panel LED states are as follows:
system health is off, internal health is steady green,
external health is steady green, and power is
steady green.
Front panel LEDs indicate that the server is either
booting or running system firmware, or is booting
or running the OS (system health is off/steady
green, internal health is steady green, external
health is steady green, and power is steady
green). Nothing is logged for this condition.
1. The most common reasons for this are console
cabling issues, console configuration issues, and
so on. Check these issues first.
2. Examine iLO 2 MP heartbeat LED.
3. If off, then iLO 2 MP is not operational; if
flashing amber, then ROM error exists.
4. Reset iLO 2 MP, by using the pinhole reset
button on the rear panel of the server.
5. If no change, replace the system board (see
"Management Subsystem" (page
The preceding problem is fixed when iLO 2 MP
heartbeat LED and the system health led are steady
green.
Nothing is logged for this condition (note: if the
iLO 2 MP is off, the system health is off as well).
Front panel LEDs indicate that the server is either
booting or running the OS.
132)).