Fax Problems - Fuji Xerox DocuPrint M255 z User Manual

Fax Problems

Problem
The printer is not working, there
is no display and the buttons are
not working.
No dial tone sounds.
The numbers stored in the
memory do not dial correctly.
The document does not feed into
the printer.
Faxes are not received
automatically.
The printer does not send faxes.
The incoming fax has blank
spaces or is received in poor-
quality.
Some of the words on an
incoming fax are stretched.
There are lines on the documents
you send.
The printer dials a number, but
the connection with another fax
machine fails.
Documents are not stored in the
memory.
Action
Unplug the power cord and plug it in again.
Ensure that there is power to the electrical receptacle.
Check that the phone line is connected properly.
See also:
• "Connecting the Telephone Line" on page 244
Check that the phone socket in the wall is working by plugging in
another phone.
Ensure that the numbers are stored in the memory correctly. Print the
Address Book List.
Ensure that the document is not wrinkled and you are putting it in
correctly. Check that the document is of the right size, not too thick or
thin.
Ensure that the ADF cover is firmly closed.
Select FAX Mode for Ans Select.
Ensure that there is paper in the Priority Sheet Inserter (PSI) or the
paper tray.
Check if the LCD panel shows Memory Full.
Check the other fax machine you are sending to, to see if it can
receive your fax.
The fax machine sending you the fax may be faulty. Ask the sender to
sort out the problem and resend the fax.
A noisy phone line can cause line errors. Ask the sender to resend
the fax.
Check your printer by making a copy.
The toner cartridge may be empty. Replace the toner cartridge.
See also:
• "Replacing the Toner Cartridge" on page 398
The fax machine sending you the fax had a temporary document jam.
Ask the sender to clear the document jam and resend the fax.
Check your ADF glass for marks and clean it.
See also:
• "Cleaning the Scanner" on page 395
The other fax machine may be turned off, out of paper, or cannot
answer incoming calls. Ask the sender to sort out the problem and
retry.
There may not be enough memory to store the document. If the LCD
panel shows Memory Full, delete any documents you no longer
need from the memory and then restore the document, or wait for the
job in progress (e.g., a fax transmission or reception) to complete.
Troubleshooting 373