Avaya IP Office User Manual page 158
Customer call reporter 1.0
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Also See for IP Office:
- Installation manual (411 pages) ,
- Manual (324 pages) ,
- Maintenance manual (148 pages)
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The following is an example report, using the
Call Details Report
template, for an unsupervised transfer from a queue
103
to an agent in another queue. It shows the initial call being answered, put on hold and then the initial call transferred.
CCR 1.0 User Guide
Page 158
IP Office
15-601130 Issue 1k (22 May 2009)
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