Avaya IP Office User Manual page 138

Customer call reporter 1.0
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Preferences
This section is only available to the administrator. It allows various IP Office Customer Call Reporter settings to be set
and changed.
1.
Select the System Settings tab.
2.
Select Show Preference Details.
· Administrator Settings
The following parameters are used for general administrator information.
· Administrator Full Name
This field is for general information only.
· Administrator E-mail
This field is used in conjunction with the
· Administrator Extension
This field is for general information only.
· Administrator Password and Administrator Confirm Password
These fields allow you to change your administrator password.
· SMTP Server Settings
Access to an SMTP server is required for the emailing of reports and for the forgotten password function.
· Server Hostname
This should be the full name of the SMTP server including its domain name.
· Originator Email
The sender's email address to be used for emails from IP Office Customer Call Reporter. Note that most
SMTP servers will require this to match the email address of an account configured on the SMTP server or
to be an address configured as one that the SMTP server will relay.
· Originator Name
The name to use on emails sent from IP Office Customer Call Reporter.
· Server Port
The port of the SMTP server on which it receives emails. The default for most SMTP servers is 25.
· Optional Server Username and Optional Server Password
If the SMTP server uses authentication, enter a username and password that matches the security details
of an email account for IP Office Customer Call Reporter configured on the SMTP server.
· Logon Policy Settings
CCR 1.0 User Guide
IP Office
forgotten password
function.
16
15-601130 Issue 1k (22 May 2009)
Page 138

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Ip office customer call reporter 1.0

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