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User Manual CIE 1.0 IVR-Editor
Send voice mail as e-mail
Task
The Send voice mail as e-mail element sends a WAV-file as an e-mail to a
specified mailbox. You can also use this element to send an e-mail as an
attachment without a WAV file.
You can determine an entry for the subject and a text. You can also specify the
sender, a reply address, a user name, and a password for SMTP authentication.
To do so, you must create predefined variables as described under Variables.
Sending without voice mail
Send voice mail as e-mail elements can have several input connectors.
They are distributed to the Error-exit connector (Error) if the WAV-file cannot
be found.
You can use any number of Send voice mail as e-mail elements.
Icons
The IVR Editor module uses the following icons for the Send voice mail as e-
mail element.
Icon in the catalog of elements
Properties
The table below shows the properties of element Send voice mail as e-mail. For
information on general element properties, see General properties of all elements
on page 25. .
Properties
Explanation
File
There are several options for selecting a file.
Recommendation: For flexibility and maintenance reasons, we
recommend that you always use variables for the folder if you
are not working with the standard folder.
File
You enter a file name. The folder used is defined in the
Windows registry under PathDefaultRecordings.
Option 1:
Example:
Icon in the IVR script
File:
xyz.wav
Default folder
Folder
Var. folder:
Terms and elements of the IVR Editor • 63
Var.
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