Answer A Call; Answer A Call Waiting; Set Ringback When Free - Avaya IP Office Phone Manager User Manual

Answer a Call

Answer a Call Waiting

Set Ringback When Free

Phone Manager Users Guide
IP Office
You are notified that there is an incoming call to be answered by either
Phone Manager Pro popping to the front of your screen, a ringing sound
from your PC speakers, the Phone Manager Pro Task Bar Icon flashing or
the fact that your phone is ringing. Use the Answer Incoming Call button to
answer the waiting call.
1. The incoming call appears in the Call Status pane.
2. Click on or select incoming call by pressing the Enter key or in the
Functions Menu select Answer.
Note: The Answer icon is only illuminated if Off-Hook Operation is set.
If the Call Waiting option has been set under Configure Preferences, you
are notified that there is an incoming call to be answered. Use the Answer
Incoming Call button to answer the waiting call.
1. The new incoming call appears in the Call Status pane.
2. Click on or select new incoming call by pressing the Enter key or in
the Functions Menu select Answer.
3. The original call is put on hold.
4. When you have finished this call, you are automatically put through to
the previous call.
Note: The Answer icon is only illuminated if Off-Hook Operation is set.
1. If the internal extension entered in the Number field of the Call dialogue
box is busy the Ringback button is now available for selection.
2. Click the Ringback button and the Call dialogue box disappears
3. As soon as the destination extension becomes free your phone rings.
The call to the selected extension is only made when you pick up your
ringing phone.
Alternatively, the Ringback icon
you set Ringback When Free if you are dialing a busy extension from your
handset and your call does not go through to Voicemail.
appears in the Main Window to allow
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