Call Tag Form; Answer A Call; Answer A Call Waiting; Set Ringback When Free - Avaya 40DHB0002USAR User Manual

Phone Manager Users Guide

Call Tag Form

Use this form to enter the description you wish to appear on the Park button to identify this call.

Answer a Call

You will be notified that there is an incoming call to be answered by either Phone Manager Pro popping
to the front of your screen, a ringing sound from your PC speakers, the Phone Manager Pro Task Bar
Icon flashing or the fact that your phone is ringing. Use the Answer Incoming Call button to answer the
waiting call.
1. The incoming call will appear in the
2. Click or select incoming call by pressing the Enter key or in the Functions Menu select
Answer.
Note: The icon is only illuminated if Off-Hook Operation is set.

Answer a Call Waiting

If the Call Waiting option has been set under
incoming call to be answered. Use the Answer Incoming Call button to answer the waiting call.
1. The new incoming call will appear in the
2. Click or select new incoming call by pressing the Enter key or in the
select Answer.
3. The original call will be put on hold.
4. When you have finished this call, you will automatically be put through to the previous call.
Note: The Answer icon is only illuminated if Off-Hook Operation is set.

Set Ringback When Free

1. If the internal extension entered in the Number field of the Call dialogue box is busy the Ringback
button will now be available for selection.
2. Click the Ringback button and the Call dialogue box will disappear
3. As soon as the destination extension becomes free your phone will ring. The call to the selected
extension will only be made when you pick up your ringing phone.
Alternatively, the Ringback icon
Free if you are dialing a busy extension from your handset and your call does not go through to
Voicemail.
Phone Manager User Guide
IP Office
Call Status pane.
Configure Preferences, you will be notified that there is an
Call Status pane.
will appear in the Main Window
40DHB0002USAR Issue 13a (22nd September 2005)
Functions Menu
to allow you set Ringback When
Page 74