Troubleshooting; Overview; The Voicemail Console - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

Troubleshooting

Overview

This section describes features that you might find useful for testing and diagnostic purposes when you
install and configure Voicemail Pro.


The Voicemail Console


Running the Service as a Console

Starting the Voicemail Pro Service
The Voicemail Console
On Windows 2000, 2003 and XP, Voicemail Pro installs as a service that starts automatically.
The server program provides a console window that enables you to see messages between the
voicemail server and the IP Office. The nature of the messages may be useful in diagnosing problems.
The Voicemail Pro Service can be run in console mode if required for diagnostics, see Running the
Service as a Console.
The console provides a number of commands. These commands affect only the display of messages
within the console window and do not alter the voicemail server operation in any way.

Freeze
Halt the display of further messages. This is the default condition of the console when started.

Run
Start the display of messages.

Clear
Clear the display of messages.

Campaigns
Displays messages relating to campaigns.
Voicemail Pro Installation and Maintenance Guide
IP Office 15-601063 Issue 15b (31 May 2006)
Page 251