Automated Attendant Connection - Avaya PARTNER ACS R7.0 Getting Started Manual

4 Connecting to the PARTNER System

Automated Attendant Connection

With the Automated Attendant method, you connect to the external modem
(PARTNER R7.0 only) or Remote Access card by going through an active
Automated Attendant (such as a voice mail system that automatically answers
and routes the call). You can use this method after business hours or anytime the
Automated Attendant is active.
If you want to use this method, the PARTNER system must have:
• either an external modem that is connected to the Admin port of the
PARTNER R7.0 processor module or a Remote Access card
• a Hunt Group administered for the external modem or PARTNER Remote
Access card. (See
Group for the PARTNER Remote Access card.)
To connect to the PARTNER system via the Automated Attendant option:
1 On the File menu, select Connect to PARTNER System.
The PC Administration Connection Options dialog box appears.
2 Click the Automated Attendant option button, and then click the Next
button.
3 Enter the dial string:
— the phone number that is answered by the Automated Attendant
— seven commas
— 77 and the single-digit Hunt Group number for the external modem or
Remote Access card
4 When prompted, enter the Remote Administration Password, and then click
the OK button.
When the connection is completed, a message box appears.
5 Click the OK button.
28 Automated Attendant Connection
"Creating a Hunt Group" on page 29
Getting Started
to create a Hunt