The Aimworx Manager; Integrating Aimworx Modules - NEC NEAX 2000 IPS Reference Manual

Chapter 18 Call Accounting

The AIMWorX Manager

The AIMWorX Manager is the foundation of AIMWorX. This allows a user to synchronize
databases and to control multiple modules via a true single point of entry. It also includes a
complete call accounting system offering over 20 reports, each of which can be fully
customized and saved for later use. Reports can be scheduled far in advance to print to file (in
a variety of formats) or to paper. Reports printed to file can be viewed over the network via a
small application loaded on the interested party's computers. Printing times can be scheduled
to suit the specific needs of the company.

Integrating AIMWorX modules

AIMWorX modules add flexibility to your telemanagement system because you only purchase
the modules that you need. Nearly all of them interface with AIMWorX Manager. Some are
accessed directly through a tab on the Users screen, while others have separate interfaces,
but use the call accounting database. AIMWorX modules seamlessly integrate with each other.
To ensure this integration, certain modules should be purchased together. Some modules
should not be paired.
AIMWorX works optimally if these modules are paired:
Cable Manager and Asset Manager
Work Order and Trouble Ticket
Asset Manager and Billing Manager
NEAX SPE and Voice Mail SPE
NEAX SPE and Auth Code Manager
NEAX SPE, 9-1-1 OSN, and Alarm Manager
AIMWorX Manager and Multi-site
Hospitality Links and Voice Mail SPE
Traffic Analysis and NEAX SPE
These modules are mutually exclusive and should not be purchased together:
Interactive Directory 2000 and Interactive Directory 2400
Interactive Directory 2000/2400 and Message Center
Work Order should have these three modules at a minimum to work:
NEAX SPE
Asset Manager
Billing Manager
Work Order will best enhance your system's capabilities when combined with these modules in addition
to the modules above:
Trouble Ticket
9-1-1 SPE
9-1-1 OSN
Interactive Directory
Auth Code Manager
Cable Manager
Voice Mail SPE
Page18- 6 NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
NDA-24349, Issue 4