NEC NEAX 2000 IPS Reference Manual page 408

Chapter 19 Voice Messaging Systems
Rewind, pause, and fast forward. While listening to a message, users press "7" to move backward,
"8" to pause, or "9" to skip forward in the message. When recording a message, users can press "8" to
.
pause
Special delivery options, Users can mark messages with one or more of the following special delivery
options: urgent, private, future, and return receipt requested. Subscribers can also change or add to the
special delivery settings of a message after it's sent.
Future. The sender can mark the voice message for delivery at a later date and time up to one year later.
Private. The recipient of a "private" message cannot redirect the message to anyone else.
Return receipt requested. The sender of the message is told when the recipient hears the message.
Subscribers can request return receipts for messages sent to individual subscribers or to groups.
Urgent. Messages marked with "urgent" will be heard first, before regular messages. Urgent messages
from other subscribers and guests are played before urgent messages from outside callers. The system
also tells subscribers how many new messages are marked urgent.
Speed control during message playback. Subscribers can slow down or increase the speed of each
message during playback using the telephone keypad.
Subscriber-controlled groups, Subscribers can create, name, add, and delete subscriber groups
from their telephone.
Subscriber-controlled message delivery, Messages can be delivered to any telephone—home, work
extension, pager, or mobile telephone. Each subscriber can have up to four separate telephone
numbers and dial-out schedules. The message delivery options can be sequential for each telephone
number and programmed by the subscriber. A subscriber can use any touchtone telephone to turn
message delivery on or off, or change the delivery times.
Subscriber language, The system manager can set which language each subscriber hears.
Subscribers will hear prompts in that language when they call the system to check voice mail.
(Additional languages can be purchased separately.)
Subscriber self-enrollment, Subscribers personalize their voice mailbox— set up their directory
listing, record personal greetings, and set up security codes—through an easy-to-use, touchtone
telephone conversation. Because self-enrollment is so simple, subscribers can begin using NEAXMail
.
AD-64 immediately
Directory listing. Subscribers control whether they want to be listed in the automated attendant directory
(see automated attendant features). Subscribers record and spell their name for the directory.
Personal greetings. Subscribers record their individual personal greetings. Callers hear the greeting
before they are given an opportunity to leave a message. Subscribers can change the content of their
greeting from any touchtone telephone or from their desktop using Mailbox Manager at any time to reflect
changes in their schedule.
Page 19- 26 NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
NDA-24349, Issue 4