The Aimworx Manager; Integrating Aimworx Modules - NEC UNIVERGE NEAX 2000 IPS Reference Manual

Corporate tier
The Corporate tier manages up to 5,000 extensions or users. It can be installed as a standalone system or in
a client/server environment and works with the
NEAX 2400 switch family, and some non-NEC switches for SMDR collection only. This system supports all
AIMWorX features and modules.
Enterprise tier
The Enterprise tier handles up to 65,000 extensions or users. It must be installed in client/server format. It
works with the NIVERGE NEAX 2000 switch family, the
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non-NEC switches for SMDR collection only. This system supports all AIMWorX features and modules.
Large Enterprise tier
The Large Enterprise tier handles up to 125,000 extensions or users. It must be installed in client/server
format. It works with the
and some non-NEC switches for SMDR collection only. This system supports all AIMWorX features and
modules.

The AIMWorX Manager

The AIMWorX Manager is the foundation of AIMWorX. This allows a user to synchronize
databases and to control multiple modules via a true single point of entry. It also includes a
complete call accounting system offering over 20 reports, each of which can be fully
customized and saved for later use. Reports can be scheduled far in advance to print to file (in
a variety of formats) or to paper. Reports printed to file can be viewed over the network via a
small application loaded on the interested party's computers. Printing times can be scheduled
to suit the specific needs of the company.

Integrating AIMWorX modules

AIMWorX modules add flexibility to your telemanagement system because you only purchase
the modules that you need. Nearly all of them interface with AIMWorX Manager. Some are
accessed directly through a tab on the Users screen, while others have separate interfaces,
but use the call accounting database. AIMWorX modules seamlessly integrate with each other.
To ensure this integration, certain modules should be purchased together. Some modules
should not be paired.
AIMWorX works optimally if these modules are paired:
Cable Manager and Asset Manager
Work Order and Trouble Ticket
Asset Manager and Billing Manager
NEAX SPE and Voice Mail SPE
NEAX SPE and Auth Code Manager
NEAX SPE, 9-1-1 OSN, and Alarm Manager
AIMWorX Manager and Multi-site
Hospitality Links and Voice Mail SPE
Traffic Analysis and NEAX SPE
These modules are mutually exclusive and should not be purchased together:
Interactive Directory 2000 and Interactive Directory 2400
Interactive Directory 2000/2400 and Message Center
UNIVERGE 2000 IPS Request for Proposal (RFP) Reference Guide
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NIVERGE NEAX 2000 switch family, the
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NIVERGE NEAX 2000 switch family, the
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NIVERGE NEAX 2400 switch family, and some
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NIVERGE NEAX 2400 switch family,
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Chapter 18 Call Accounting
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