Gather Important Log Information And Generate A Network Statistics Report (All Models) - NETGEAR UTM9S Reference Manual

ProSecure Unified Threat Management (UTM) Appliance
3. From the Select Network drop-down list, select one of the following components:
• All (that is, all interfaces, the slot in which the xDSL module is installed, and all VLANs
and WLANs)
• A single WAN interface
• The slot in which the xDSL module is installed (SLOT-1 or SLOT-2)
• A single VLAN or WLAN
4. Specify how the output is saved by selecting either the Store on your desktop radio button
or the Store on the UTM radio button.
5. Click Start.
Note: If you select the Store on your desktop radio button, you are
prompted to save the traffic information file to your computer;
however, do not save the file until you have stopped capturing the
traffic flow.
6. When you want to stop capturing the traffic flow, click Stop.
7. Take one of the following actions:
• If you selected the Store on your desktop radio button, select a location to save the
captured traffic flow.
• If you selected the Store on the UTM radio button, click Download, and then select a
location to save the captured traffic flow.
The default file name is diagnostics.result.dat. The file is downloaded to the location that
you specify.
8. When the download is complete, browse to the download location that you specified, and
verify that the file has been downloaded successfully.
9. Optional: Send the file to NETGEAR technical support for analysis.
Gather Important Log Information and Generate a
Network Statistics Report (All Models)
When you request support, NETGEAR technical support might ask you to collect the debug
logs and other information from your UTM.
This section discusses the Gather Important Log Information section, Network Statistics
Report section, and Reboot the System section of the Diagnostics screen.
Monitoring System Access and Performance
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