Toshiba BV410T-GS02-QM-S Owner's Manual page 71

4.Troubleshooting
Display
RFID WRITE ERROR
Other error messages
Cause
Writing RFID data failed a certain
number of times in a row.
A problem has occurred in hardware or
software.
Action
Press the [RESTART] button to write RFID data
to the next label.
If the problem recurs, turn off the power and
perform the following confirmation and
investigation.
 Confirm the positional relationship
between the RFID tag and the RFID antenna
of the printer. If the tag is at a position at
which data cannot be written, make
adjustment on the issuing software side by
using the pre-RFID-issuance write feed
amount setting command.
 Confirm that the RFID tag supported by the
RFID kit is used.
 Increase the number of RFID write retries/
time.
 Set the RFID write retry position fine-tune
value to ±3 mm (0.12") or grater and enable
retries.
 Replace the RFID label.
If an error occurs even after the above
actions, the RFID module may be faulty. Turn
off the power and contact the service
personnel.
Turn off the POWER button and then on again.
If the problem recurs, turn off the power and
contact the service personnel.
Troubleshooting 71