Toshiba BV410T-GS02-QM-S Owner's Manual page 70

4.Troubleshooting
Display
CUTTER ERROR
INTERNAL COM ERR
SYSTEM ERROR ##
(##: 2-digit number)
RFID CONFIG ERR
SYNTAX ERROR
SYNTAX ERROR
PC001; 0A00, 0300, 2, 2, A, 00.
RFID ERROR
70 Troubleshooting
Cause
A paper jam occurred in the cutter.
The cutter module cover is open.
Due to a cutter fault, the cutter does
not move from the home position.
A hardware error occurred in the
internal serial interface port.
An operation such as the following was
performed:
 Fetch an instruction from an odd-
numbered address
 Access word data from other than a
word data boundary
 Access long word data from other
than a long word data boundary
 Access the 80000000H to FFFFFFFFH
area in the logical space in user
mode
 Decode an undefined instruction
inside/outside a delay slot
 Decode an instruction or rewriting in
a delay slot
The region setting for RFID has not
been configured.
If up to 42 alphanumeric characters
are displayed, a command error has
occurred.
Unable to communicate with the RFID
module.
Action
Remove the media jam, load the media again,
and press the [RESTART] button to continue
printing where it left off.
 P.76 "If the media are jammed"
Close the cutter module cover securely.
Contact the service personnel.
Turn off the POWER button and then on again.
Turn off the POWER button and then on again.
If the problem recurs, turn off the power and
contact the service personnel.
Configure the region setting for RFID.
For details, refer to "Key Operation
Specification".
Turn off the POWER button and then on again
and send the correct command again.
 P.73 "Command error"
Turn off the POWER button and then on again.
If the problem recurs, turn off the power and
contact the service personnel.