Toshiba BV410T-GS02-QM-S Owner's Manual page 69

4.Troubleshooting
Display
RIBBON ERROR
HEAD OPEN
HEAD ERROR
EXCESS HEAD TEMP.
COMMS ERROR
MEMORY WRITE ERR.
FORMAT ERROR
MEMORY FULL
PASSWORD INVALID
POWER FAILURE
Cause
The ribbon is not loaded correctly.
The ribbon has a slack.
The ribbon was cut off in the middle.
The ribbon has run out.
The ribbon is jammed inside.
The ribbon drive sensor is faulty.
During issuance or media feed, the top
cover or the ribbon cover opened.
A disconnection error occurred in the
print head. Or, an error occurred in the
print head driver.
The temperature of the print head is
too high.
During RS-232C communication, a
parity error or a framing error
occurred.
An error occurred in writing to the
registration memory (USB memory or
flash ROM on the CPU board).
An error occurred in formatting the
registration memory (USB memory or
flash ROM on the CPU board).
Registration fails because the
registration memory (USB memory or
flash ROM on the CPU board) does not
have enough free space.
The password was entered incorrectly
three times in a row.
An instantaneous power outage
occurred.
Action
Load the ribbon correctly.
 P.53 "Loading the ribbon (thermal transfer
method)"
Rotate the ribbon spooler in the upward
direction to remove the slack in the ribbon.
 P.53 "Loading the ribbon (thermal transfer
method)"
Paste the cut-off portions of the ribbon
together or replace it with a new one.
 P.77 "If the ribbon is cut off in the middle"
 P.53 "Loading the ribbon (thermal transfer
method)"
Load a new ribbon and press the [RESTART]
button to continue printing where it left off.
 P.53 "Loading the ribbon (thermal transfer
method)"
Load the ribbon again and press the
[RESTART] button to continue printing where
it left off.
 P.53 "Loading the ribbon (thermal transfer
method)"
Turn off the power and contact the service
personnel.
Close the top cover or the ribbon cover
securely.
Turn off the power and contact the service
personnel.
Turn off the POWER button and wait until the
temperature reduces.
If the problem recurs, turn off the power and
contact the service personnel.
Make sure that the communication settings
on the connected computer side match those
on the printer side.
Turn off the POWER button and then on again
and retry writing.
Check the details of the command to register.
If the problem recurs, turn off the power and
contact the service personnel.
Turn off the POWER button and then on again
and retry formatting.
Check the details of the command to register.
If the problem recurs, turn off the power and
contact the service personnel.
Turn off the POWER button and then on again.
Confirm the free memory space and the size
of the data to register.
If the problem recurs, turn off the power and
contact the service personnel.
Turn off the POWER button and then on again.
Turn off the POWER button and then on again.
Troubleshooting 69