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Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii and Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are available
in the United States, Puerto Rico and Canada.
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Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin Islands.
For vehicles first sold in the U.S. Virgin Islands, no Safety Connect services will
function in or outside the U.S. Virgin Islands.
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Safety Connect services are not subject to section 255 of the Telecommuni-
cations Act and the device is not TTY compatible.
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Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
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When contacting the response center
You may be unable to contact the response center if the network is busy.
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Safety Connect backup battery depletion
An exclusive backup battery is built in to assist the Automatic Collision Notifi-
cation, which is activated when impact above a certain level is applied to the
vehicle, or when the airbags operate. This battery is a primary battery, and
cannot be recharged. The red LED indicator will flash to indicate that the bat-
tery should be replaced.
The backup battery will need to be replaced if the Automatic Collision Notifi-
cation operates for 60 seconds or more. For replacement, consult your Toy-
ota dealer.
Safety Connect LED light Indicators
When the engine switch is turned to IGNITION ON mode, the red indi-
cator light comes on for 2 seconds then turns off. Afterward, the green
indicator light comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Safety Connect service not active
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1-3. Emergency assistance
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