Lenovo ThinkSystem SR860 V3 User Manual page 463

Table 34. System-board-assembly LEDs (continued)
Description
LED
XCC heartbeat The XCC heartbeat LED helps
3
LED (green) you identify the XCC status.
• Blinking (about one flash per
• Blinking at other speeds or
• Off: XCC is not working.
PCH heartbeat The PCH heartbeat LED helps
4
LED (green) you identify the PCH status.
• Blinking (about one flash per
• Off: system ME is not working.
second) : XCC is working
normally.
always on: XCC is at the initial
phase or is working
abnormally.
second): system ME is
working normally.
Action
• If the XCC heartbeat LED is always off or always on, do
the following:
– If XCC cannot be accessed:
1. Re-plug the power cord.
2. Check and ensure that the system I/O board
and the firmware and RoT security module are
installed correctly. (Trained technician only)
Reinstall them if needed.
3. (Trained technician only) Replace the firmware
and RoT security module.
4. (Trained technician only) Replace the system I/
O board.
– If XCC can be accessed, replace the system I/O
board.
• If the XCC heartbeat LED is always blinking fast over 5
minutes, do the following:
1. Re-plug the power cord.
2. Check and ensure that the system I/O board and
the firmware and RoT security module are installed
correctly. (Trained technician only) Reinstall them
if needed.
3. (Trained technician only) Replace the firmware and
RoT security module.
4. (Trained technician only) Replace the system I/O
board.
• If the XCC heartbeat LED is always blinking slow for
over 5 minutes, do the following:
1. Re-plug the power cord.
2. Check and ensure that the system I/O board and
the firmware and RoT security module are installed
correctly. (Trained technician only) Reinstall them
if needed.
3. If the problem remains, contact Lenovo Support.
If the PCH heartbeat LED is always off or always on, do
the following:
1. Check and ensure that the system I/O board and the
firmware and RoT security module are installed
correctly. (Trained technician only) Reinstall them if
needed.
2. Make sure the UEFI firmware has been flashed to the
corresponding platform version.
3. Update UEFI and XCC firmware to latest version.
4. Check if there is ME error event triggered in system
event log. If yes, and the above actions are done,
replace the firmware and RoT security module.
5. (Trained technician only) If it is still not working,
replace the processor board.
Chapter 8
.
Problem determination
453