Packing A Qfx10002 Or Component For Shipping - Juniper QFX10002 Hardware Manual

NOTE: Do not return any component to Juniper Networks unless you have first obtained an
RMA number. Juniper Networks reserves the right to refuse shipments that do not have an
RMA. Refused shipments are returned to the customer through collect freight.
3. Pack the switch or component for shipping.
For more information about return and repair policies, see the customer support page at
www.juniper.net/support/guidelines.html
SEE ALSO
QFX10002 System Overview | 2

Packing a QFX10002 or Component for Shipping

IN THIS SECTION
Packing a QFX10002 Switch for Shipping | 160
Packing QFX10002 Switch Components for Shipping | 160
If you are returning a QFX10002 or component to Juniper Networks for repair or replacement, pack the
item as described in this topic.
Before you pack a QFX10002 or component:
• Ensure that you have taken the necessary precautions to prevent electrostatic discharge (ESD)
damage. See "Prevention of Electrostatic Discharge Damage" on page
• Retrieve the original shipping carton and packing materials. Contact your JTAC representative if you
do not have these materials, to learn about approved packing materials. See
Support" on page 152.
Ensure that you have the following parts and tools available:
• ESD grounding strap.
• Antistatic bag, one for each component.
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