Returning The Chassis Or Components; Locating The Serial Number On A Qfx10002 Or Component - Juniper QFX10002 Hardware Manual

Returning the Chassis or Components

IN THIS SECTION

Locating the Serial Number on a QFX10002 or Component | 153

Removing the Solid State Drives for RMA | 155
Returning a QFX10002 or Component for Repair or Replacement | 158
Packing a QFX10002 or Component for Shipping | 159
Locating the Serial Number on a QFX10002 or Component
IN THIS SECTION
Listing the Chassis and Component Details Using the CLI | 154
Locating the Chassis Serial Number ID Label on a QFX10002 Switch | 155
Locating the Serial Number ID Labels on FRU Components | 155
If you are returning a switch or component to Juniper Networks for repair or replacement, you must
locate the serial number of the switch or component. You must provide the serial number to the Juniper
Networks Technical Assistance Center (JTAC) when you contact them to obtain a Return Materials
Authorization (RMA). S
If the switch is operational and you can access the command-line interface (CLI), you can list serial
numbers for the switch and for some components with a CLI command. If you do not have access to the
CLI or if the serial number for the component does not appear in the command output, you can locate
the serial number ID label on the switch or component.
NOTE: If you want to find the serial number ID label on a component, you need to remove the
component from the switch chassis, for which you must have the required parts and tools
available.
153