Verify That There Are No Current Active Error Codes; Verify Hardware Validation Diagnostic Tests; Verify That There Are No New Error Codes - Precor Experience 600 Series Service Manual

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adapter brick is in good condition.
b. Run the following console System Tests (see
Touchscreen Test
l
Touchscreen Calibration
l
Backlight Test
l
RGB Test
l
Numeric Backlight Test
l
Numeric Display Test
l
Note: Keep in mind that if a key on the console keypad does not function, the LPCA
will not receive a user initiated request for action. For failed console key problems,
the machine failure is not caused by a problem with the LPCA or the machine base,
In these types of console failures, no error codes will be triggered and logged.

Verify that there are no current active error codes

Always review the Error Log or CPA Event Log when troubleshooting an issue. The error
logs will contain any triggered error code events and related information. You can then refer
to the
Error Code Troubleshooting Guide
when calling Precor customer service for assistance, refer to the Error Log or CPA Event
Log for additional information to help the representative resolve the issue.
Refer to Error Code & CPA Error Log, see
l
Refer to
Error Code Troubleshooting Guide
l
information.
IMPORTANT: Error code descriptions and troubleshooting information can be found
in the Error Code Troubleshooting Guide, see
Guide.
Note: Not all failures trigger an error event code. Many issues are purely mech-
anical in nature and therefore cannot trigger an error event code.

Verify hardware validation diagnostic tests

Perform the equipment
screen consoles) to help isolate the cause of the issue. These tests will help identify failed
system components. Resolve any resulting failures.

Verify that there are no new error codes

After correcting the issue, reopen the Error Log and verify that there are no remaining active
error codes. This will verify that the original error codes are not recurring and that there are
no new error code issues. If the error code is recurring, the issue may be mileage related,
review the error code odometer history to verify if the error event is related to mileage inter-
vals.
Clear the Error Log, see
Contact Precor Customer Support at support@precor.com or 800.786.8404 with
any questions.
for information to help resolve the issue. Also,
Hardware Validation Tests
"Error Log & CPA Event Log" on page
Basic Troubleshooting Steps
System
Tests):
"Error Log & CPA Event Log" on page
the for error code descriptions and repair
Error Code Guide Troubleshooting
(LED consoles) or
183.
7 Troubleshooting
183.
System Tests
(Touch-
Page 178

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