Precor Experience 700 line Series Service Manual
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Precor Experience 700 line Series Service Manual

Precor Experience 700 line Series Service Manual

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Experience™ Series 700 line
TRM700-16/18 Treadmills

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Summary of Contents for Precor Experience 700 line Series

  • Page 1 Service Manual Experience™ Series 700 line TRM700-16/18 Treadmills...

  • Page 2: Table Of Contents

    Facility Input Power Requirements Console and PVS Display Power Requirements Cable TV and Ethernet Input Signal Requirements Cable TV "CATV" RF input signal power requirements Ethernet (LAN) input signal requirements Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page ii any questions.
  • Page 3 LED Console Standard Service Menus Hardware Validation Diagnostics Tests Menu (51765761) Club Settings Menu (5651565) Information Display (65) Touchscreen Console Standard Service Menus Service Menus ( (51765761) About menu Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iii any questions.
  • Page 4 Lift Platform Assembly Access Replacement Procedures Available Replacement Procedures Covers and Panels Replacement About Hood Cover Replacement Hood Transition Cover Replacement Trim Landing Covers Replacement Trim End Cap Covers Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iv any questions.
  • Page 5 About Procedure Motor Controller (MC) Replacement About MC Wire Diagram MC Connector Definition MC Status Light Replacement Procedure Motor Controller Fan Replacement About MC Fan Connector Definition Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page v any questions.
  • Page 6 About Procedure Lift Motor Replacement About Specification Lift Motor Fuse Lift motor cable schematic Procedure Lift Platform Replacement About Procedure Troubleshooting About Introduction To Troubleshooting Basic Steps Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page vi any questions.
  • Page 7 ASL Light Equipment Location ASL Overview ASL States ASL Settings and Functions System Troubleshooting Procedures Available System Troubleshooting Procedures Tripped Circuit Breaker Input Power Troubleshooting Console Power Troubleshooting Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page vii any questions.
  • Page 8 Active Status Light (ASL) System Wiring Diagram System Wire Diagram Overview System Wire Diagram - Connector Pins COMM Cable Wire Diagram Console Wire Diagram Power Entry Assemble Wire Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page viii any questions.
  • Page 9 Exploded View Diagram Parts List Appendix A : Edition Information Edition Additional Documentation Copyright Appendix B : Notices and Safety Trademarks Intellectual Property Warranty Safety Notices Service Safety Guidelines Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page ix any questions.

  • Page 10: Introduction

    1 Introduction Introduction If you are not a Precor certified servicer, you must not attempt to service any Precor Product. Call your dealer for service information. WARNING: This service documentation is for use by Precor certified servicer providers only. Personal injury can result from electrical shock and/or mechanical moving parts.
  • Page 11 "Adjustment Procedures" on page 50 "Replacement Procedures" on page 69 "Troubleshooting" on page 164 "Theory of Operation" on page 216 "System Wiring Diagram" on page 219 "Parts Exploded View Diagram & Parts List" on page 224 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 2 any questions.

  • Page 12: Service Safety Guidelines

    1 Introduction Service Safety Guidelines Service Safety Guidelines WARNING: Only Precor certified servicers and technicians are permitted to service Precor products. Personal injury can result from electrical shock and/or mechanical moving parts. Review the following safety information prior to servicing the equipment. This safety inform- ation will help to prevent personal injury or damage to the equipment while servicing the equip- ment.
  • Page 13 Remove jewelry (especially from ears and neck), Tie up long hair, Remove neck ties, and Do not wear loose clothing See Also "Notices and Safety" on page ii "Safety Notices" on page ii Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 4 any questions.

  • Page 14: General Information

    EFX: Fixed Ramp/Moving : elliptical Premium 6-P62 Arms : AMT 7-Experience, 3-P30, P31 : Upright 6-Assurance, Stand- 2-P20 Treadmill Elliptical Fitness Crosstrainer Adaptive Motion Trainer Upright Bike Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 5 any questions.

  • Page 15: Serial Numbers

    Note: Always use the frame serial number label to verify the machine serial number. Do not use a label attached to a plastic cover, the cover may have been replaced from a different machine. Recumbent Bike Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 6 any questions.

  • Page 16: Orientation

    The equipment orientation (front, right, left, & back) is referenced to an exerciser standing on the machine facing the console. Covers and Panels Covers and Panels Equipment cover and access panel locations. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 7 any questions.

  • Page 17: Tools And Supplies

    • US & metric Allen wrench set • Cutters • 7/16” Allen key, socket mounted • Rubber mallet • Pliers • Tape measure /Straight edge ruler • Inner and outer snap ring pliers Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 8 any questions.

  • Page 18: Specification Summary

    Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Heart Rate Radio Frequency: Identifies electromagnetic signals with frequency spectrum between the 3 kHz (3,000 hertz) to 300 GHz (300 billion hertz) range. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 9 any questions.

  • Page 19: Belt Tension Specification

    CAUTION: Always replace bolts with the same grade bolt. If you don’t know the grade of the replacement bolt – DO NOT USE THE BOLT. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 10 any questions.

  • Page 20: Bolt Grade Markings Chart

    Parts IMPORTANT: Always purchase OEM replacement parts and hardware from Precor. If you use parts not approved by Precor, you could void the Precor Limited Warranty. Use of parts not approved by Precor may cause injury. There is a copy of the parts Exploded View Diagram and Parts Identification List included in "Parts Exploded View Diagram &...

  • Page 21: Lubricants

    Enivir O Safe oxygen enhanced cleaner or Enviro Safe glass and multitask cleaner concentrate. Consoles and : a diluted solution of one part 91% Isopropyl alcohol to one part water. Personal Viewing System display. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 12 any questions.

  • Page 22: Cleaning Procedure

    Individual branch circuit requirement (US and Canada installations) Each Precor treadmill must be connected to a separate 20 amp individual branch circuit outlet. No other devices can be connected to the same circuit outlet except for one optional PVS (Per- sonal Viewing System) display if installed.
  • Page 23 240 VAC: 50/60 Hz NEMA 6-20R/6-20P Device power cord connector or electrical cable male connector that is inserted into an elec- trical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 14 any questions.

  • Page 24: Console And Pvs Display Power Requirements

    On powered machines, the power adapter is hardwired to the machine input power circuit. S elf-Power Machines (EFX, AMT, UBK/RBK bikes) Direct Current: electrical current that only flows in one direction. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 15 any questions.

  • Page 25: Cable Tv And Ethernet Input Signal Requirements

    N after the receiver filters: in terms of power: CNR = C/N, in terms of decibels CNR (dB) = 10Log(C/N) = C (dBm) – N (dBm). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 16 any questions.

  • Page 26: Ethernet (Lan) Input Signal Requirements

    All communication with Precor servers is currently done via outgoing (originating from the con- sole) HTTPS sessions. The console utilizes to set its clock and for synchronization. At no time is Precor connecting to the customers facility network to "push" any data. The console initiates all data requests. Treadmill Placement and Spacing Requirement The minimum side to side spacing between treadmills is 20 in (0.5 m) and the minimum front to...
  • Page 27 2 General Information Treadmill Placement and Spacing Requirement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 18 any questions.

  • Page 28: Operation Verification

    Touchscreen consoles (P62, P80, and P82) only 1. Access the Service menu (51765761) and perform the following console System Tests (Settings > System Settings > System Tests): Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 19 any questions.
  • Page 29 Verify that the console INCLINE level indicators and user workout displays are showing correct information. Running Belt Test Verify the running belt alignment and tracking. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 20 any questions.
  • Page 30 Hand Held Heart Rate ANT+ (pronounced ant plus) is a wireless protocol for monitoring sensor data such as a per- son's heart rate or a bicycle's tire pressure Heart Rate Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 21 any questions.

  • Page 31: Standard Service Menus

    Standard Service Menus About The Standardized Service Menus are supported across Precor cardio product lines designed to allow servicers and clubs to manage, configure/setup, and maintain/test the equipment: The service menus are grouped into functional service categories depending on the console type...

  • Page 32: Touchscreen Consoles: P62, P80, And P82

    Note: Service access code 65 "Information Display" is not used on touchscreen consoles. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 23 any questions.

  • Page 33: How To Access The Service Menus

    On P30i consoles: Press the PAUSE hardkey and immediately use the INCLINE num- ber keys to type in the access code. P80 touchscreen console Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 24 any questions.

  • Page 34: P62 And P82 Touchscreen Consoles

    2. Press and hold the Pause key while pressing CH up >VOL down > VOL up > CH down: 3. Use the touch keypad to type in the service access code. P62 and P82 touchscreen consoles Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 25 any questions.

  • Page 35: Diagnostics Menu Access

    3. Touch the designated display positions and follow prompts to complete the touchscreen calibration. Debug Information Report shortcut Console shortcut to download an event log debug information report. Steps Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 26 any questions.
  • Page 36 Short for Universal Serial Bus, is an industry standard developed in the mid-1990s that defines the cables, connectors and communications protocols used in a bus for connection, communication, and power supply between computers and electronic devices. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 27 any questions.

  • Page 37: Navigating The Service Menus

    Error Log or show the "Stuck Key" mes- sage when there are no logged errors. INCLINE numeric keys Use as the numeric keypad to type in numeric inputs (access codes etc.). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 28 any questions.

  • Page 38: P80 And P82 Touchscreen Consoles

    Scroll Up/Dwn Use your finger to select while swiping your finger Up/Dwn to scroll through menu lists. Some menus provide an on-screen scroll bar to scroll Up/Dwn. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 29 any questions.

  • Page 39: Led Console Standard Service Menus

    Tests the console LEDs. Successively press the OK key to verify DISPLAY TEST each group of LEDs and verify that all LEDs illuminate. Press Back to exit the test. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 30 any questions.
  • Page 40 • A/D - lift motor incline position potentiometer A/D number. Personal Viewing System display. Active Status Light: Service and maintenance status light. Motor controller or motor controller module Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 31 any questions.

  • Page 41: Club Settings Menu (5651565)

    Lower printed circuit assembly; generally this refers to the lower board. On treadmills, this is the motor controller unit (MCU), and on self-powered units, it is the main board in the lower section. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 32 any questions.
  • Page 42 MAINT CONFIG ON/OFF (ASL pulsing blue light ON/OFF). Sets the use of a customized workout program. SET CUSTOM Range: ON/OFF PROGRAM 1/2 Default: OFF Elliptical Fitness Crosstrainer Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 33 any questions.

  • Page 43: Information Display

    Press/Hold the PAUSE/RESET key to reset the counter (treadmills reset to 1000 miles, ellipticals reset to 250 Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 34 any questions.
  • Page 44 TIP: You can quickly access the Error log by holding down on page 171 the PAUSE key. Will show the STUCK KEY message when there are no logged error codes. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 35 any questions.
  • Page 45 ASL Blue flashing state can be switched ON or OFF, select Maintenance Reminder > ON/OFF. (1) Only available on ASL equipped models. TRM800-14 , TRM700-16 models TRM800 version 2 treadmills mfg. dates 2014 and later. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 36 any questions.

  • Page 46: Touchscreen Console Standard Service Menus

    LAN equipment carrying the Wi-Fi logo have been interoperability tested for compatibility with one (or more) 802.11 standards, and certified by the Wi-Fi Alliance to be sold under the Wi-Fi brand. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 37 any questions.

  • Page 47: About Menu

    Event Log and not the Event Log to find the machine maintenance error event codes. menu: About > CPA Event Log CPA Event Log The CPA Event Log only contains the machine maintenance and Preva Business Suite Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 38 any questions.
  • Page 48 Network Time Protocol (NTP) is a networking protocol for clock synchronization between computer systems over packet-switched, variable-latency data networks. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 39 any questions.

  • Page 49: Equipment Usage Menu

    Menu: Service menu (51765761) > Settings > Maintenance Provides machine maintenance related information including: routine maintenance due status, machine operating condition, and ASL state. Adaptive Motion Trainer Upright Bike Recumbent Bike Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 40 any questions.
  • Page 50 Blue Pulsing: Preventative maintenance reminder.       • Treadmills: A belt rating of 0 or 1 will cause a blue pulsing ASL light indicating that there is a problem with the running belt/deck Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 41 any questions.

  • Page 51: System Settings Menu

    Connectivity menu Connectivity includes Internet network and Preva Server setup and configuration. menu: System Settings > Connectivity > Network Type     » Network Type Settings: Wired, Wi-Fi Default: Wired Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 42 any questions.
  • Page 52 Range: 5, 10, 15. 30, 60 minutes     » Standby Mode Delay Default: 15 minutes Specifies the idle wait time before entering standby mode. menu: System Settings > Display > Browser     » Browser Range: ON/OFF Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 43 any questions.
  • Page 53 System Settings > TV Settings > Analog Channels Aspect Ratio     » Analog Channels Aspect Ratio Range: 4:3, 16:9 Select the analog channel aspect ratio. menu: System Settings > TV Settings > Extensive Scan     » Extensive Scan Default: OFF Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 44 any questions.
  • Page 54 Bluetooth is a wireless technology standard for exchanging data over short distances (using short-wavelength UHF radio waves in the ISM band from 2.4 to 2.485 GHz from fixed and mobile devices, and building personal area networks (PANs). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 45 any questions.
  • Page 55 3. Follow the onscreen instructions to register the product. menu: System Settings > Manage Settings Manage Settings Save and restore the Connectivity, Display, Media, and Workout Limits settings. (1) Not available on all models. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 46 any questions.

  • Page 56: System Tests Menu

    Calibrates touchscreen finger press operation. menu: System Tests > Backlight Test Backlight Test Tests the display backlight performance. RGB Test menu: System Tests > RGB Test Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 47 any questions.

  • Page 57: Club Settings (5651565)

    NOT supported on touchscreen consoles (P62, P80, and P82). Refer to the following touchscreen console service menus for similar equipment information: About menu, see "About menu" on page 38. Equipment Usage, menu see "" on page 40. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 48 any questions.
  • Page 58 4 Standard Service Menus Touchscreen Console Standard Service Menus Maintenance menu, see "" on page 40. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 49 any questions.

  • Page 59: Adjustment Procedures

    Available Adjustment Procedures "Drive Belt Tension and Alignment Adjustment" on the facing page "Running Belt Tension and Tracking Adjustment" on page 55 "Lift Motor Calibration" on page 61 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 50 any questions.

  • Page 60: Drive Belt Tension And Alignment Adjustment

    Run the treadmill at 3 mph (5 kph) for one minute to allow the belt and pulley groves to properly align and seat. Verify the Drive Belt remains aligned. Readjust if alignment has changed. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 51 any questions.
  • Page 61 2. Place the belt tension gauge onto the Drive Belt mid distance between the motor and roller pulleys. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 52 any questions.
  • Page 62 Belt Condition Calibration Belt Tension 110 lbs +/- 10 (50 kgs +/- 4.5) Used 85 lbs +/- 5 (39 kgs +/- 2) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 53 any questions.
  • Page 63 14. Reinstall the hood cover. 15. Connect the power cord and switch the input power ON. 16. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 54 any questions.

  • Page 64: Running Belt Tension And Tracking Adjustment

    2. The Ammeraal Beltech brand running belt must NOT be used with a prewaxed deck. 3. The Forbo brand running belt must be used with a prewaxed deck. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 55 any questions.

  • Page 65: Procedure

    Alternately loosen the left and right adjustment bolts in 1/4 turn incre- ments to evenly remove tension. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 56 any questions.
  • Page 66 6. Verify that the running belt is centered and squarely positioned from the front Drive roller to rear Take-up roller. 7. Move the running belt so that the seam is positioned underneath the treadmill. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 57 any questions.
  • Page 67 (0.55%) or Ammeraal belts 3.75 (0.75%). Running Belt Brand Specification ammeraal brand running belt tension (gauge/percent) 3.75 (0.75%)* Forbo brand running belt tension (gauge/percent) 3.55 (0.55%)* Notes:  * Referenced to gauge reading 3.0 (0.0%) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 58 any questions.
  • Page 68 If the belt starts to drift toward the left, slowly turn the right side tension adjust- ment bolt counterclockwise in ¼ turn increments until the drifting stops. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 59 any questions.
  • Page 69 6. Replace the hood and left/right trim landing covers, see "Covers and Panels Replace- ment" on page 70. 7. Verify treadmill operation (see "Operation Verification" on page 19) and return to ser- vice. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 60 any questions.

  • Page 70: Lift Motor Calibration

    Go to the following selected side or front access procedures and return to continue the calibration. a. Side lift motor access method, go to "Side lift platform assembly access" on page 65, Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 61 any questions.
  • Page 71 "0"): a. If the distance is within the specified limit, calibration is not required. Go to Oper- ation Verification, see "Operation Verification" on page 64. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 62 any questions.
  • Page 72 Make sure the calibration distance is within the specification limit 1 1/8 in - 1 3/16 in (2.8 cm - 3.0 cm). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 63...

  • Page 73: Lift Platform Assembly Access

    1) side lift platform assembly access or 2) front lift platform assembly access. Review each method and use the process that best fits your particular circumstances. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 64 any questions.
  • Page 74 Move the power cord so it will not be damaged as the treadmill is laying on its side. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 65 any questions.
  • Page 75 You can use soft blocking material next to the leveling foot to sup- port the frame weight as the treadmill is being tipped over. CAUTION: Protect the leveling feet from damage while tipping the treadmill to the upright position. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 66 any questions.
  • Page 76 1. .Connect the power cord and switch the power ON. Be aware that switching the power ON will cause the incline platform to move and return to the level "0" position. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 67...
  • Page 77 2. Remove the support stands and clear any other items that might either block the tread- mill from lowering or may be damaged as it lowers. 3. Lower the incline to level "0". Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 68 any questions.

  • Page 78: Replacement Procedures

    "Drive Roller Replacement" on page 131 "Take-up Roller Replacement" on page 136 "Running Belt and Deck Replacement Procedure" on page 140 "Lift Motor Replacement" on page 147 "Lift Platform Replacement" on page 158 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 69 any questions.

  • Page 79: Covers And Panels Replacement

    Dash Back Cover "Dash Back Cover Replacement" on page 82 Dash Front Cover "Dash Front Cover Replacement" on page 83 Dash Top Cover "Dash Top and Bottom Replacement" on page 84 Treadmill Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 70 any questions.
  • Page 80 "Dash Top and Bottom Replacement" on page 84 Side Arm Upper Covers "Side Arm Upper/Lower Covers Replacement" on page 88 Side Arm Lower Covers "Side Arm Upper/Lower Covers Replacement" on page 88 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 71 any questions.

  • Page 81: Hood Cover Replacement

    2. Secure the hood cover using the four #3 Phillips screw fasteners and fully tighten. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 72 any questions.

  • Page 82: Hood Transition Cover Replacement

    1. Position the hood transition cover top flange under the targa upright and press to lock tab clips in place. Secure using the two #3 Phillips fasteners and fully tighten. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 73...
  • Page 83 6 Replacement Procedures Covers and Panels Replacement 2. Repeat procedure for both left and right covers. 3. Replace the hood cover, see "Hood Cover Replacement" on page 72. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 74 any questions.

  • Page 84: Trim Landing Covers Replacement

    2. Remove the left and right trim landing cover #3 Phillips screw (2x), washer (2x), and bushing (2x) fastener hardware. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 75 any questions.
  • Page 85 It requires a strong pull to unsnap and release the cover rear tab clip. 3. Repeat the same process to remove both the left and right trim landing covers. Installation Instructions Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 76 any questions.
  • Page 86 Fully tighten the fastener. 5. Repeat installation procedure for both the left and right trim landing covers. 6. Reinstall the hood cover, see "Hood Cover Replacement" on page 72. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 77 any questions.

  • Page 87: Trim End Cap Covers Replacement

    One fastener on the top, one fastener on the end, and one fastener on the bottom. Retain part(s) and/or fastener(s) for installation. TIP: Use a short stub #3 Phillips screwdriver to remove the bottom end cap fastener. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 78 any questions.
  • Page 88 4. Reinstall the hood cover, see "Hood Cover Replacement" on page 72. 5. Repeat the same installation procedure to install both the left and right trim end cap covers. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 79 any questions.

  • Page 89: Trim Side Cover Replacement

    (unsnap) the top of the trim side cover from five anchor mount clips. Hold cover while releasing the upper anchor bracket clips and then pull down and away from the anchor Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 80...
  • Page 90 "Covers and Panels Replacement" on page 70. 4. Reinstall the trim landing cover, see "Covers and Panels Replacement" on page 70. 5. Reinstall the hood cover, see "Hood Cover Replacement" on page 72. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 81 any questions.

  • Page 91: Dash Back Cover Replacement

    1. Reinstall and hold the back cover into position. Then install the top four #3 Phillips screws first followed by the remaining three bottom screws. Fully tighten all fasteners. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 82 any questions.

  • Page 92: Dash Front Cover Replacement

    3. Reinstall the back cover and secure using the seven #3 screw fasteners, see "Covers and Panels Replacement" on page 70. 4. Operate the treadmill and verify the console and machine operation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 83 any questions.

  • Page 93: Dash Top And Bottom Cover Replacement

    Carefully lay the E-Stop switch on the HHHR assy bracket and remove the dash top cover. Retain part(s) and/or fastener(s) for install- ation. Hand Held Heart Rate Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 84 any questions.
  • Page 94 6 Replacement Procedures Covers and Panels Replacement 3. Remove the dash bottom cover .from between the dash assembly weldment cross member and HHHR bar. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 85 any questions.
  • Page 95 6 Replacement Procedures Covers and Panels Replacement Installation Instructions 1. Install the dash bottom cover .into position between the dash assembly weldment cross member and HHHR bar. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 86 any questions.
  • Page 96 Phillips fasteners. Make sure the interface cable is routed correctly and not pinched. Make sure that the stop safety clip lanyard is correctly positioned in the cover cut out, is not pinched, and freely moves when pulled and retracted. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 87 any questions.

  • Page 97: Side Arm Upper/Lower Covers Replacement

    2. Position the lower side arm cover onto the side arm weldment and press to lock the tab clips in place. Secure using the four #3 Phillips screws. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 88 any questions.

  • Page 98: Power Cord Replacement

    Access the service Hardware Validation (51765761) and use the CROSSRAMP/INCLINE Test to raise the incline and then remove power. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 89 any questions.
  • Page 99 5. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 90 any questions.

  • Page 100: On/Off Sw Circuit Breaker Replacement

    ON/OFF SW Circuit Breaker ASL PCA Board Active Status Light: Service and maintenance status light. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 91 any questions.

  • Page 101: Wire Diagram

    6 Replacement Procedures ON/OFF SW Circuit Breaker Replacement Wire Diagram Power Entry Assembly wire diagram. Procedure Review entire procedure before starting. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 92 any questions.
  • Page 102 Hardware Validation (51765761) and use the CROSSRAMP/INCLINE Test to raise the incline and then remove power. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 93 any questions.
  • Page 103 5. Connect the power cord and switch the ON/OFF SW Circuit Breaker ON. 6. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 94 any questions.

  • Page 104: Asl Pca Replacement

    Power Entry Assembly wire diagram. Active Status Light: Service and maintenance status light. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 95 any questions.

  • Page 105: Procedure

    6 Replacement Procedures ASL PCA Replacement Procedure Review entire procedure before starting. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 96 any questions.
  • Page 106 Hardware Validation (51765761) and use the CROSSRAMP/INCLINE Test to raise the incline and then remove power. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 97 any questions.
  • Page 107 (underside) of the Power Entry Assembly Bracket while lifting the ASL bracket. 6. Unsnap the ASL PCA board from the ASL PCA Bracket by pressing the outer tab clip to remove. Installation Instructions Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 98 any questions.
  • Page 108 Solid Yellow, resolve the issue and reset the ASL to Solid Blue. 8. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 99 any questions.

  • Page 109: E-Stop "Emergency Switch" Replacement

    1. The removal and installation procedures are included in the Dash Top and Bottom Cover Removal/Installation procedure, see "Dash Top and Bottom Replacement" on page 84. 2. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 100 any questions.

  • Page 110: Motor Controller (Mc) Replacement

    The Motor Controller (MC), is located in the Drive Motor compartment at the front of the tread- mill under the hood cover. Description Motor Controller (MC) Lift Motor Drive Motor Line Filter Power Entry Assy Module Motor controller or motor controller module Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 101 any questions.

  • Page 111: Mc Wire Diagram

    6 Replacement Procedures Motor Controller (MC) Replacement MC Wire Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 102 any questions.

  • Page 112: Mc Connector Definition

    Motor Controller (MC) Replacement MC Connector Definition MC I/O connectors The MC interface input/output connectors are located on the front and back sides of the MC housing. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 103 any questions.
  • Page 113 6 Replacement Procedures Motor Controller (MC) Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 104 any questions.
  • Page 114 1) DB or DBR: treadmill dynamic break resistor. 2) DB: power measured in decibels (dB). Active Status Light: Service and maintenance status light. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 105 any questions.
  • Page 115 TRM800 version 2 treadmills mfg. dates 2014 and later. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 106 any questions.
  • Page 116 The fan motor interface cable connector is located under the MC top cover. Note: For MC Fan replacement, see "Motor Controller Fan Replacement" on page 112. Component Description Fan motor Black (24V GND) Yellow (Fault signal) Red (+24 Vdc) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 107 any questions.

  • Page 117: Mc Status Light

    MC will operate. The MC status light will not auto-reset after the fault is corrected, the MC status light must be reset to green from the hardware validation diagnostics menu. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 108 any questions.

  • Page 118: Replacement Procedure

    Retain part(s) and/or fastener(s) for installation. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 109 any questions.
  • Page 119 CAUTION: Take your time and be careful when reconnecting the I/O cable connector plugs. Many of the connector contacts are small and can be easily damaged if incorrectly inserted into the receiving connector plug-in. Input and Output Interface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 110 any questions.
  • Page 120 Device power cord connector or electrical cable male connector that is inserted into an elec- trical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 111 any questions.

  • Page 121: Motor Controller Fan Replacement

    This procedure provides instruction to replace the Motor Controller ) Fan. MC Fan Connector Definition The fan motor interface cable connector is located under the MC top cover. Motor controller or motor controller module Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 112 any questions.
  • Page 122 6 Replacement Procedures Motor Controller Fan Replacement Component Description Fan motor Black (24V GND) Yellow (Fault_signal) Red (+24 VDC) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 113 any questions.
  • Page 123 Feed the Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Treadmill Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 114 any questions.
  • Page 124 ON. Device power cord connector or electrical cable male connector that is inserted into an elec- trical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 115 any questions.
  • Page 125 "Hood Cover Replacement" on page 72. 13. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 116 any questions.

  • Page 126: Drive Belt Replacement

    3. Remove the left and right trim landing covers, see "Trim Landing Covers Replacement" page 75. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 117 any questions.
  • Page 127 TIP: Use (turn) the Drive Motor flywheel to make it easier to turn the motor pul- ley and help walk the belt onto or off the Drive Motor and Drive Roller pulleys. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 118...
  • Page 128 8. Lift the Drive Roller enough to remove the Drive Belt off the pulley. Lift the left side of the Dust Guard enough to slide the belt from the Dust Guard and remove from the treadmill. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 119...
  • Page 129 6 Replacement Procedures Drive Belt Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 120 any questions.
  • Page 130 2. Lift the Drive Roller enough to place the Drive Belt onto the Drive Roller pulley. Reinstall the Drive Roller into the left and right mounting brackets. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 121 any questions.
  • Page 131 Drive Belt is installed. 3. Install the drive belt. Place the Drive Belt onto the drive pulley and then walk the belt onto the Drive Motor pulley. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 122 any questions.
  • Page 132 9. Reinstall the hood cover, see "Covers and Panels Replacement" on page 70. 10. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 123 any questions.

  • Page 133: Drive Motor Replacement

    This procedure provides instruction to replace the Drive Motor. The Drive Motor is located in the Drive Motor compartment at the front of the treadmill under the hood cover. Description Drive Motor Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 124 any questions.

  • Page 134: Drive Motor Cable Schematic

    Remove the motor interface cable from the three frame cable clamps. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Motor controller or motor controller module Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 125 any questions.
  • Page 135 6. Remove Drive Belt tension by loosening the four Drive Motor 1/2" hex head fasten- ers. Remove the Drive Belt by walking the belt off the Roller pulley and then the motor pulley. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 126 any questions.
  • Page 136 If you did not make a motor base install reference mark prior to removal, position the motor base to the rear tab stops (minimum belt tension position) and fully tighten the four 1/2" hex head fasteners. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 127 any questions.
  • Page 137 "Motor Controller (MC) Replacement" on page 101. Make sure the cable connectors have the correct orientation and alignment before inserting into the MC connector. Input and Output Interface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 128 any questions.
  • Page 138 TIP: Use (turn) the Drive Motor flywheel to make it easier to turn the motor pulley and help walk the belt onto or off the Drive Motor and Drive Roller pulleys. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 129...
  • Page 139 9. Reinstall the hood cover, see "Hood Cover Replacement" on page 72. 10. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 130 any questions.

  • Page 140: Drive Roller Replacement

    Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 131 any questions.
  • Page 141 5. Remove the Drive Belt. Walk the belt off the Drive Roller pulley and remove. 6. Remove the one #3 Phillips screw fastener per keeper and remove the left and right Roller keepers.Retain fastener hardware for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 132 any questions.
  • Page 142 7. Loosen the Take-up Roller tension adjustment bolts enough to allow the freedom of movement required to lift the Drive Roller from the mounting brackets. Slide the Drive Roller through the running belt and remove. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 133 any questions.
  • Page 143 1. Place the Drive Roller thru the Running Belt and then set the Roller back into position in the mounting brackets. 2. Reinstall the left and right Roller Keepers and secure using the #3 screw fasteners (one fastener per Keeper). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 134 any questions.
  • Page 144 Landing Trim covers, see "Covers and Panels Replacement" on page 70. 10. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 135 any questions.

  • Page 145: Take-Up Roller Replacement

    Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 136 any questions.
  • Page 146 CAUTION: Make sure the Take-up roller does not drag across the deck surface while inserting through the running belt causing damage to the deck surface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 137 any questions.
  • Page 147 5. Reinstall the left and right Landing Trim covers, see "Covers and Panels Replacement" on page 70 and hood cover, see "Covers and Panels Replacement" on page 70,. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 138 any questions.
  • Page 148 6 Replacement Procedures Take-up Roller Replacement 6. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 139 any questions.

  • Page 149: Running Belt And Deck Replacement Procedure

    This procedure provides instruction to remove and replace the Running Belt and Deck. There are two different running belt brands and deck combinations available for use on Precor treadmills; Ammerall Beltech and Fobo brand running belts; Ammeraal Beltech and Forbo brand running belts.
  • Page 150 If this happens, reinsert the nut into the pivot hous- ing. Retain part(s) and/or fastener(s) for installation. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 141 any questions.
  • Page 151 Ground Effects Impact Control System: Patented treadmill design that out performs a natural running surface, absorbs high-impact movement, reduces joint stress and minimizes fatigue and supports a solid and controlled push off. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 142 any questions.
  • Page 152 There are two direction indicators, the belt logo and the Run direction arrow printed on the inside of the belt right edge. Make sure that the belt direction logo and Run arrow are installed as shown. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 143 any questions.
  • Page 153 IMPORTANT: Its important to correctly torque the front deck fasteners at each deck replacement and every service interval. or the screws may prematurely loosen. Preventative Maintenance: Daily, Weekly, Monthly, and Quarterly scheduled maintenance. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 144 any questions.
  • Page 154 You may need to hold the huts in place while tightening these fasteners. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 145 any questions.
  • Page 155 (51765761) , select : Maintenance > Belt Rating > Replacement). 11. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 146 any questions.

  • Page 156: Lift Motor Replacement

    Lower printed circuit assembly; generally this refers to the lower board. On treadmills, this is the motor controller unit (MCU), and on self-powered units, it is the main board in the lower section. Motor controller or motor controller module Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 147 any questions.

  • Page 157: Lift Motor Cable Schematic

    2. You can access the lift motor jackscrew in one of two methods: 1) by raising the tread- mill providing access from the front of the treadmill or 2) by laying the treadmill on its Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 148...
  • Page 158 7. Disconnect the lift motor interface cable from the MC "LIFT" connector. Remove the interface cable from the cable routing clamp. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 149 any questions.
  • Page 159 9. Remove the extension tube hitch pin and clevis pin fastener hardware from the lift plat- form mounting bracket. Hold the lift platform while removing the clevis pin and carefully rest on the floor. Input and Output Interface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 150 any questions.
  • Page 160 10. Remove the lift motor actuator housing mount hitch pin and clevis pin fastener from the frame pan mounting bracket. Hold the lift motor while removing fasteners and carefully remove from the treadmill. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 151 any questions.
  • Page 161 Lift motor calibration 1. Lay replacement lift motor on the floor in front of treadmill. Connect the the lift motor interface cable to the MC "LIFT" connector. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 152 any questions.
  • Page 162 . Then install the pre-calibrated lift motor placing the treadmill actuator housing mount into the frame pan mounting bracket. Secure using the clevis pin and hitch pin. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 153 any questions.
  • Page 163 Choose an adjustment direction that will minimize the change to the extension tube calibration distance. Firmly hold the jackscrew from turn- ing while adjusting (rotating) the extension tube. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 154 any questions.
  • Page 164 8. Connect the lift motor I/O cable MC "LIFT" connector. Route cable and secure in the frame routing cable clamp. Connect the ground wire (GRN or GRN/YEL) to the chassis ground screw and fully tighten. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 155 any questions.
  • Page 165 12. Remove the supports and clear any other items that might either block the treadmill from lowering or may be damaged as it lowers. 13. Lower the incline to level "0". Operation Verification Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 156 any questions.
  • Page 166 15. Verify the treadmill incline operation from minimum to maximum levels.Make sure that there are no active Incline function related error codes. 16. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 157 any questions.

  • Page 167: Lift Platform Replacement

    This procedure uses the front access method. If you do not have supports available, then use the alternative side access method, see "Side lift plat- form assembly access" on page 65 procedure. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 158 any questions.
  • Page 168 Hold the lift platform while removing the clevis pin and carefully rest on the floor. Keep the extension tube from rotating while disconnecting from the mounting bracket. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 159 any questions.
  • Page 169 . Allowing the extension tube to rotate will change the cal- ibration distance nullifying the calibration. If the extension tube is rotated, recalibrate the lift motor before reinstalling. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 160 any questions.
  • Page 170 1. Install the lift platform left and right pivot brackets into position and insert the right and left clevis pins. Add the spacer to the left clevis pin and secure using the hitch pin. Secure the right clevis pin with the hitch pin. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 161 any questions.
  • Page 171 If the extension tube has been rotated during or after it was removed, recalibrate the lift motor prior to installation, see "Lift Motor Calibration" page 61. Remove supports and lower the treadmill Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 162 any questions.
  • Page 172 8. Reinstall the hood cover, see "Hood Cover Replacement" on page 72. 9. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 163 any questions.

  • Page 173: Troubleshooting

    Further interrogate the customer to determine if this is the real issue requiring an on-site visit or possibly a different issue that can be simply resolved over the phone. Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 164 any questions.

  • Page 174: Verify The Input Power (Powered Units Only)

    (MCU), and on self-powered units, it is the main board in the lower section. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Direct Current: electrical current that only flows in one direction. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 165 any questions.

  • Page 175: Review The Error Log Or Cpa Event Log For Any Active Error Codes

    Error Code Troubleshooting Guide for information to help resolve the issue. Also, when calling Precor customer service for assistance, refer to the Error Log or CPA Event Log for additional information to help the representative resolve the issue. Refer to...

  • Page 176: Verify Club Settings

    Troubleshooting procedures for related Troubleshooting inform- ation. Verify service bulletins Review the list of machine service bulletins and tech-tips and verify that there are no current bulletins that may fix the issue. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 167 any questions.

  • Page 177: Standard Error Codes

    Standard Error Codes About There is a set of standard error codes implemented across Precor cardio exercise equipment. Error codes are system generated codes that identify specific machine fault conditions. The maintenance software monitors error code event conditions, when a fault is detected, the error...

  • Page 178: Viewing Error Codes (Error Log & Event Log)

    1. Review the equipment Error Log (or CPA Event Log) to identify any current active error codes. Also review the error code history for any past error codes that may provide Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 169...
  • Page 179 Note: Be aware that not all machine failures will cause an error code event. Use phys- ical observation and mechanical troubleshooting skills to resolve non error code issues. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 170 any questions.

  • Page 180: Error Log & Cpa Event Log

    You can then refer to the Error Code Troubleshooting Guide (Error Code Troubleshooting Guide) to learn about the error code and information to help resolve the issue. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 171 any questions.

  • Page 181: Led Console (P10, P30, P30I And P31) Error Log

    On touchscreen consoles (P62, P80, and P82) you will use the CPA Event Log to view the rel- evant error codes and not the Event Log. The CPA Event Log only include machine error codes included in the Error Code Troubleshooting Guide . Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 172 any questions.
  • Page 182 Unlike the Error Log used on LED consoles (P10, P30, P30i and P31), you cannot manually delete (clear) error codes from the touchscreen console (P62, P80, and P82) CPA Event Log or the Event Log. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 173 any questions.
  • Page 183 Error Log & CPA Event Log Note:  On touchscreen consoles (P62, P80, and P82)., error codes cannot be deleted from the CPA Event Log or the Event log. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 174 any questions.

  • Page 184: Active Status Light (Asl)

    3) solid yellow - indicates an error has occurred but the machine is useable; and 4) pulsing yellow - indicates a loss of major function was detected. Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 175 any questions.

  • Page 185: Asl States

    Lower printed circuit assembly; generally this refers to the lower board. On treadmills, this is the motor controller unit (MCU), and on self-powered units, it is the main board in the lower section. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 176 any questions.

  • Page 186: Asl Settings And Functions

    Access Hardware Validation (51765761) > AS LIGHT BRIGHTNESS > select HIGH, MED, LOW, or OFF. P62, P80, and P82 consoles: Access Hardware Validation (51765761) > Maintenance menu > AS LIGHT BRIGHTNESS > select HIGH, MED, or LOW. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 177 any questions.
  • Page 187 Access Information Display (65) > MAINT COUNTER: remaining miles (or hours) to zero. P62, P80, and P82 consoles: Access Service Software (51765761) > Maintenance menu > Next Maintenance Due Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 178 any questions.
  • Page 188 On P10, P30, P30i and P31 consoles, clearing the error code from the Error Log resets the ASL state from solid yellow to the solid blue state. P62, P80, and P82 consoles: Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 179 any questions.
  • Page 189 Event Log and clear the error code by selecting the Clear control. Note: Clearing the CPA Event Log does NOT clear the error codes from the Event Log. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 180 any questions.

  • Page 190: System Troubleshooting Procedures

    "Input Power Troubleshooting" on page 186 "Running Belt Troubleshooting" on page 210 See Also "Troubleshooting" on page 164 "Standard Error Codes" on page 168 "Error Log & CPA Event Log" on page 171 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 181 any questions.

  • Page 191: Tripped Circuit Breaker

    If more than one treadmill loses power, the treadmills are on the same breaker: If YES, advise the customer to have the facility wiring upgraded to provide one individual branch circuit outlet per machine, see Precor specifications, see ."" on page 13.
  • Page 192 "Drive Motor Current Overloading" error codes 27, 28, or 29, see “ Error Code Troubleshooting Guide” . If the treadmill ON/OFF circuit breaker is tripped: Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 183 any questions.
  • Page 193 An individual branch circuit outlet will have its own load line, neutral line, and ground line. Have a certified electrician verify the treadmill is powered from an individual branch circuit: If YES, advise customer to have their facility wiring upgraded per Precor spe- cifications. If NO, continue Troubleshooting.
  • Page 194 Tne deck/belt friction issue is also worsened by poor input line voltage. Over- loading is often accompanied by error codes 27, 28, or 29. Verify the running belt condition. See Also "System Troubleshooting Procedures" on page 181 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 185 any questions.

  • Page 195: Input Power Troubleshooting

    Lower printed circuit assembly; generally this refers to the lower board. On treadmills, this is the motor controller unit (MCU), and on self-powered units, it is the main board in the lower section. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 186 any questions.
  • Page 196 Direct Current: electrical current that only flows in one direction. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 187 any questions.

  • Page 197: Console Power Troubleshooting

    "" on page 13. a. If NO, replace the breaker switch. b. If YES, continue troubleshooting. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 188 any questions.
  • Page 198 Upper printed circuit assembly; generally refers to the console. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 189 any questions.
  • Page 199 7 Troubleshooting System Troubleshooting Procedures See Also "System Troubleshooting Procedures" on page 181 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 190 any questions.

  • Page 200: Communications Error Troubleshooting

    (MCU), and on self-powered units, it is the main board in the lower section. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Communication Specification for Fitness Equipment protocol. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 191 any questions.
  • Page 201 7 Troubleshooting System Troubleshooting Procedures See Also "System Troubleshooting Procedures" on page 181 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 192 any questions.

  • Page 202: Machine Controls Troubleshooting

    Then use the Error Code and Troubleshooting Guide to learn about these error codes and procedures to troubleshoot and repair the issue, see Error Code Troubleshooting Guide. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 193 any questions.
  • Page 203 7 Troubleshooting System Troubleshooting Procedures See Also "System Troubleshooting Procedures" on page 181 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 194 any questions.

  • Page 204: Auto Stop Troubleshooting

    If the Auto Stop Feature did not pass the test replace the motor controller module. See Also TRM800 version 2 treadmills mfg. dates 2014 and later. TRM800 version 1 treadmills mfg. dates 2010 thru 2014. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 195 any questions.
  • Page 205 7 Troubleshooting System Troubleshooting Procedures "System Troubleshooting Procedures" on page 181 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 196 any questions.

  • Page 206: E-Stop Not Communicating Troubleshooting

    Lower printed circuit assembly; generally this refers to the lower board. On treadmills, this is the motor controller unit (MCU), and on self-powered units, it is the main board in the lower section. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 197 any questions.

  • Page 207: Heart Rate Monitor Troubleshooting

    If the pulse senors and/or electrical connection contacts have corrosion, replace the corroded HHHR hand pulse assembly. Hand Held Heart Rate Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 198 any questions.
  • Page 208 Wireless Heart Rate Does not Work 1. Grasp the handlebar HHHR pulse sensors and verify that the hand held HHHR feature is functioning correctly, showing a correct heart rate. Upper PCA board Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 199 any questions.
  • Page 209 LAN equipment carrying the Wi-Fi logo have been interoperability tested for compatibility with one (or more) 802.11 standards, and certified by the Wi-Fi Alliance to be sold under the Wi-Fi brand. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 200 any questions.

  • Page 210: Drive Motor System Troubleshooting

    (MCU), and on self-powered units, it is the main board in the lower section. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 201 any questions.
  • Page 211 (A muftimeter with a hold feature is helpful for these measurements). Motor controller or motor controller module Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 202 any questions.
  • Page 212 5. If one or more of the previous MC MOTOR output voltage measurements are not present or very different, replace the MC. If the voltage measurements are approx- imately the same, continue the procedure. Drive motor Phase winding test Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 203 any questions.
  • Page 213 8. If you have performed all of the procedures above and have been unable to correct the problem, call Precor customer support. See Also "System Troubleshooting Procedures" on page 181 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 204 any questions.

  • Page 214: Incline Lift System Troubleshooting

    Tests Menu (51765761)" on page 30) . Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Motor controller or motor controller module Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 205 any questions.

  • Page 215: Error Code 40 "No Lift Motion Detected

    Error Code 40 "NO Lift Motion Detected" Use the Error Code Troubleshooting Guide (see Error Code Troubleshooting Guide) for troubleshooting and repair information. Input and Output Interface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 206 any questions.

  • Page 216: Possible Fault Causes

    Lower printed circuit assembly; generally this refers to the lower board. On treadmills, this is the motor controller unit (MCU), and on self-powered units, it is the main board in the lower section. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 207 any questions.
  • Page 217 MC lift fuse to blow. If the lift moves as soon as the power is turned on and eventually jams, the MC must be replaced. Refer to error code 44 for more information. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 208 any questions.
  • Page 218 If the good lift motor does no work. replace the MC module. CAUTION: Do NOT substitute MC modules or the replacement MC could be dam- aged. See Also "System Troubleshooting Procedures" on page 181 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 209 any questions.

  • Page 219: Running Belt Troubleshooting

    1. Go to the console service menu and read the Belt Rating parameter: P10, P30, P30i and P31 consoles: Information Displayy (65) > Belt Rating Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 210 any questions.
  • Page 220 4. Run a manual workout between 6 and 11 mph and verify that the Belt Rating is a higher number and that the ASL state has returned and remains Solid Blue. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 211...

  • Page 221: Preventive Maintenance

    Precor Preventative Maintenance Plan Precor offers a Preventative Maintenance Service Plan that uses Precor-certified technicians to perform the equipment regularly scheduled weekly, monthly, quarterly, and semi-annual maintenance tasks.

  • Page 222: Running Belt And Deck Cleaning Procedure

    Brace yourself using the handlebars or side hand rails. Push the Quick Start but- ton once in position. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 213 any questions.
  • Page 223 5. After one minute, stop the treadmill by pressing the STOP button. 6. When the belt has fully stopped moving, remove the STOP key tether, exit the treadmill, and turn the power switch to OFF. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 214 any questions.
  • Page 224 8. Remove the towel from beneath the belt. 9. Turn the power switch to ON. 10. Verify operation and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 215 any questions.

  • Page 225: Theory Of Operation

    Lower printed circuit assembly; generally this refers to the lower board. On treadmills, this is the motor controller unit (MCU), and on self-powered units, it is the main board in the lower section. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 216 any questions.

  • Page 226: Base - Lower Pca Board (Lpca)

    Lower printed circuit assembly; generally this refers to the lower board. On treadmills, this is the motor controller unit (MCU), and on self-powered units, it is the main board in the lower section. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 217 any questions.

  • Page 227: Active Status Light (Asl)

    Active Status Light processor receives simple commands from the Console, see " Active Status Light (ASL)" page 175. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 218 any questions.

  • Page 228: System Wiring Diagram

    10 System Wiring Diagram System Wiring Diagram System Wire Diagram Overview Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 219 any questions.

  • Page 229: System Wire Diagram - Connector Pins

    10 System Wiring Diagram System Wire Diagram - Connector Pins Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 220 any questions.

  • Page 230: Comm Cable Wire Diagram

    10 System Wiring Diagram COMM Cable Wire Diagram COMM Cable Wire Diagram COMM Cable Wire Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 221 any questions.

  • Page 231: Console Wire Diagram

    10 System Wiring Diagram Console Wire Diagram Console Wire Diagram Console Wire Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 222 any questions.

  • Page 232: Power Entry Assemble Wire Diagram

    10 System Wiring Diagram Power Entry Assemble Wire Diagram Power Entry Assemble Wire Diagram Power Entry Assembly Wire Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 223 any questions.

  • Page 233: Parts Exploded View Diagram & Parts List

    IMPORTANT: Always purchase OEM replacement parts and hardware from Precor. If you use parts not approved by Precor, you could void the Precor Limited Warranty. Use of parts not approved by Precor may cause injury. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 224 any questions.

  • Page 234: Exploded View Diagram

    11 Parts Exploded View Diagram & Parts List Exploded View Diagram Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 225 any questions.
  • Page 235 11 Parts Exploded View Diagram & Parts List Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 226 any questions.
  • Page 236 11 Parts Exploded View Diagram & Parts List Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 227 any questions.
  • Page 237 11 Parts Exploded View Diagram & Parts List Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 228 any questions.
  • Page 238 11 Parts Exploded View Diagram & Parts List Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 229 any questions.
  • Page 239 11 Parts Exploded View Diagram & Parts List Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 230 any questions.
  • Page 240 11 Parts Exploded View Diagram & Parts List Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 231 any questions.

  • Page 241: Parts List

    11 Parts Exploded View Diagram & Parts List Parts List Parts List Continue to view the hard copy version. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 232 any questions.
  • Page 242 11 Parts Exploded View Diagram & Parts List Parts List Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 233 any questions.
  • Page 243 11 Parts Exploded View Diagram & Parts List Parts List Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 234 any questions.

  • Page 244: Appendix A : Edition Information

    No part of this manual may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and writ- ten consent from Precor Incorporated as governed by United States and international copy- right laws.

  • Page 245: Appendix B : Notices And Safety

    Precor shall not be liable for errors or for incid- ental or consequential damages in connection with the furnishing, use, or performance of this document or of any information contained herein.

  • Page 246: Service Safety Guidelines

    Service Safety Guidelines Prior to doing any machine service, review the Service Safety Guidelines, see "Service Safety Guidelines" on page 3. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iii any questions.

This manual is also suitable for:

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