Juniper JA2500 Hardware Manual

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Juniper Networks JA2500 Junos Space Appliance

Hardware Guide

Modified: 2018-09-25

Table of Contents

Troubleshooting

Summary of Contents for Juniper JA2500

Page 2 END USER LICENSE AGREEMENT The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at https://www.juniper.net/support/eula/.
Page 3: Table Of Contents
Front Panel of a JA2500 Appliance ........
Page 4 FCC Part 15 Statement ......... . . 32 Compliance Statements for Acoustic Noise for JA2500 ....32 Declaration of Conformity for JA2500 Junos Space Appliance .
Page 5 Unpacking the JA2500 Junos Space Appliance ......78 Mounting the JA2500 Junos Space Appliance ......79 Front-and-Rear Mounting the JA2500 Junos Space Appliance Flush to a Rack .
Page 6 Packing a JA2500 Junos Space Appliance or Component for Shipping ..187 Packing a JA2500 Appliance for Shipping ......187 Packing Components of the JA2500 Appliance for Shipping .
Page 7 Figure 1: JA2500 Appliance Front Panel ........
Page 8 Figure 22: Installing a Fan ..........163 Figure 23: JA2500 Appliance Hard Disk Status LEDs ..... . 163 Figure 24: Removing a Hard Disk .
Page 9 Table 3: JA2500 Appliance FRUs ........
Page 11: About The Documentation
® To obtain the most current version of all Juniper Networks technical documentation, see the product documentation page on the Juniper Networks website at https://www.juniper.net/documentation/ If the information in the latest release notes differs from the information in the documentation, follow the product Release Notes.
Page 12: Table 1: Notice Icons
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Table 1: Notice Icons Icon Meaning Description Informational note Indicates important features or instructions. Caution Indicates a situation that might result in loss of data or hardware damage. Warning Alerts you to the risk of personal injury or death.
Page 13: Documentation Feedback
We encourage you to provide feedback so that we can improve our documentation. You can use either of the following methods: Online feedback system—Click TechLibrary Feedback, on the lower right of any page on the Juniper Networks TechLibrary site, and do one of the following: Copyright © 2018, Juniper Networks, Inc. xiii...
Page 14: Requesting Technical Support
7 days a week, 365 days a year. Self-Help Online Tools and Resources For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features: Find CSC offerings: https://www.juniper.net/customers/support/...
Page 15: Opening A Case With Jtac
About the Documentation Join and participate in the Juniper Networks Community Forum: https://www.juniper.net/company/communities/ Open a case online in the CSC Case Management tool: https://www.juniper.net/cm/ To verify service entitlement by product serial number, use our Serial Number Entitlement (SNE) Tool: https://entitlementsearch.juniper.net/entitlementsearch/ Opening a Case with JTAC You can open a case with JTAC on the Web or by telephone.
Page 19: Appliance Overview
The JA2500 appliance has a 2-U, rack-mountable chassis with dimensions of 17.81 in. x 17.31 in. x 3.5 in. (45.2 cm x 44 cm x 8.89 cm). The JA2500 appliance ships with a single AC power supply module; an additional power supply module can be installed in the power supply slot in the rear panel of the appliance.
Page 20: Field-Replaceable Units On The Ja2500 Junos Space Appliance
Field-Replaceable Units on the JA2500 Junos Space Appliance Field-replaceable units (FRUs) are components that you can replace at your site. The FRUs in the JA2500 Junos Space Appliance are of the following types: Hot-swappable FRUs: You can remove and replace these components without powering off the appliance.
Page 21: Table 4: Matrix For Ip Address Versions Supported On Devices
If you configure eth1, you cannot access the Junos Space nodes using the eth0 interface. You can access the CLI of the Junos Space node only through the eth1 interface. Copyright © 2018, Juniper Networks, Inc.
Page 22 Juniper Networks JA2500 Junos Space Appliance Hardware Guide eth2—The eth2 interface is reserved for future use. eth3—Use the eth3 interface as the device management interface for SSH access to managed devices when the managed devices are on an out-of-band management subnet or on a subnet not accessible through the eth0 interface.
Page 23: Table 5: Junos Space Appliance Ethernet Interfaces
Related Troubleshooting Junos Space Ethernet Interface eth3 Connectivity on page 171 Documentation Junos Space Appliance (JA2500) Overview on page 3 Junos Space Appliance Overview NTP Time Source for a Junos Space Appliance on page 8 Configuring a Junos Space Appliance as a Junos Space Node on page 92...
Page 24: Ntp Time Source For A Junos Space Appliance
113 NTP Time Source for a Junos Space Appliance This topic applies to the following Junos Space Appliances: JA1500 and JA2500. To ensure consistent behavior among all nodes in a multinode fabric, each node time must be synchronized with every other node in the fabric. When you configure a Junos...
Page 25: Appliance Overview
Chapter 1: Appliance Overview Configuring a Junos Space Appliance as a Standalone or Primary FMPM Node on page 113 Changing Network and System Settings for a Junos Space Appliance on page 139 Copyright © 2018, Juniper Networks, Inc.
Page 27: Chassis
Rear Panel of a JA2500 Appliance on page 13 Chassis Console Port Pinouts on page 14 Chassis Physical Specifications for the JA2500 Appliance The JA2500 Junos Space Appliance chassis is a rigid sheet-metal structure that houses the appliance hardware components. Table 6 on page 11 summarizes the physical specifications of the JA2500 appliance chassis.
Page 28: Figure 1: Ja2500 Appliance Front Panel
Component Description Hard drives The JA2500 appliance has six hot-swappable 1-TB hard disk drives in a RAID 10 configuration. The hard drives are numbered (0 through 5) as follows: Slot 3 (top left) and Slot 0 (bottom left) Slot 4 (top middle) and Slot 1 (bottom middle)
Page 29: Rear Panel Of A Ja2500 Appliance
Chassis Physical Specifications for the JA2500 Appliance on page 11 Junos Space Appliance Overview on page 3 Rear Panel of a JA2500 Appliance The rear panel of the JA2500 Junos Space Appliance, shown in Figure 2 on page consists of the components listed in...
Page 30: Chassis Console Port Pinouts
Chassis Physical Specifications for the JA2500 Appliance on page 11 Junos Space Appliance Overview on page 3 Chassis Console Port Pinouts This topic applies to the following Junos Space Appliances: JA1500 and JA2500. Table 9 on page 14 describes the details of RJ-45 chassis console port pinouts for the JA1500 and JA2500 appliances.
Page 31: Site Planning And Specifications
PART 2 Site Planning and Specifications Site Preparation on page 17 Rack Requirements on page 21 Power Requirements on page 23 Compliance on page 29 Copyright © 2018, Juniper Networks, Inc.
Page 33: Site Preparation
Environmental Requirements and Specifications for Junos Space Appliances on page 18 General Site Guidelines for Junos Space Appliances This topic applies to the following Junos Space Appliances: JA1500 and JA2500. The following precautions can help you plan an acceptable operating environment for...
Page 34: Site Electrical Wiring Guidelines
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Site Electrical Wiring Guidelines This topic applies to the following Junos Space Appliances: JA1500 and JA2500. Table 10 on page 18 describes the factors you must consider while planning the electrical wiring at your site.
Page 35: Site Preparation
The appliance can be stored safely in the temperature range of –40° F to 158° F (-40° C to 70° C) Related General Safety Guidelines and Warnings on page 37 Documentation General Site Guidelines for Junos Space Appliances on page 17 Copyright © 2018, Juniper Networks, Inc.
Page 37: Rack Requirements
Junos Space Appliance Rack Requirements on page 21 Junos Space Appliance Rack Requirements This topic applies to the following Junos Space Appliances: JA1500 and JA2500. The Junos Space Appliance can be installed in a rack. Many types of racks are acceptable, including front-mount racks and two-post (telco) racks.
Page 38 For maximum stability, also secure the rack to ceiling brackets. Related Mounting the JA2500 Junos Space Appliance on page 79 Documentation Rack-Mounting Warnings on page 49 Tools and Parts Required to Install the Junos Space Appliance on page 77...
Page 39: Power Requirements
DC Power Supply in Junos Space Appliances on page 26 AC Power Cord Specifications for Junos Space Appliances This topic applies to the following Junos Space Appliances: JA1500 and JA2500. The Junos Space Appliance is shipped with a pre-installed AC power supply module. A power cord suitable for your region is shipped along with the Junos Space Appliance.
Page 40: Ac Power Supply In Junos Space Appliances
Replacing the AC Power Supply Cord on a Junos Space Appliance on page 152 AC Power Supply in Junos Space Appliances This topic applies to the following Junos Space Appliances: JA1500 and JA2500. A Junos Space Appliance ships with a single AC power supply module, shown in Figure 4 on page 25.
Page 41: Figure 4: Ac Power Supply Module
50 to 60 Hz Peak Inrush Current 40 A maximum at 115 VAC and 77° F (25° C) 80 A maximum at 240 VAC and 77° F (25° C) Maximum Output Power 250 W Copyright © 2018, Juniper Networks, Inc.
Page 42: Dc Power Supply In Junos Space Appliances
Replacing the AC Power Supply Module on a Junos Space Appliance on page 154 DC Power Supply in Junos Space Appliances This topic applies to the following Junos Space Appliances: JA1500 and JA2500. A Junos Space Appliance ships with a single AC power supply module. However, you can...
Page 43 Connecting DC Power to the Junos Space Appliance on page 85 Replacing the DC Power Supply Cable on a Junos Space Appliance on page 156 Replacing the DC Power Supply Module on a Junos Space Appliance on page 158 Copyright © 2018, Juniper Networks, Inc.
Page 45: Compliance
Compliance Statements for EMC Requirements for JA2500 on page 30 Compliance Statements for Acoustic Noise for JA2500 on page 32 Declaration of Conformity for JA2500 Junos Space Appliance on page 33 Agency Approvals for JA2500 The Junos Space JA2500 appliance complies with the following standards: Safety CAN/CSA-C22.2 No.
Page 46: Compliance Statements For Emc Requirements For Ja2500
EN 61000-4-6 Low Frequency Common Immunity EN 61000-4-11 Voltage Dips and Sags Related Compliance Statements for EMC Requirements for JA2500 on page 30 Documentation Compliance Statements for Acoustic Noise for JA2500 on page 32 Compliance Statements for EMC Requirements for JA2500...
Page 47: European Community
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, Copyright © 2018, Juniper Networks, Inc.
Page 48: Fcc Part 15 Statement
Related Agency Approvals for JA2500 on page 29 Documentation Compliance Statements for Acoustic Noise for JA2500 on page 32 Compliance Statements for Acoustic Noise for JA2500 This topic applies to the Junos Space JA2500 appliance. Maschinenlärminformations-Verordnung - 3. GPSGV, der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäss EN ISO 7779...
Page 49: Declaration Of Conformity For Ja2500 Junos Space Appliance
Declaration of Conformity for JA2500 Junos Space Appliance Related Agency Approvals for JA2500 on page 29 Documentation Compliance Statements for Acoustic Noise for JA2500 on page 32 Compliance Statements for EMC Requirements for JA2500 on page 30 Copyright © 2018, Juniper Networks, Inc.
Page 51: Safety And Regulatory Compliance Information
Safety and Regulatory Compliance Information General Safety Information on page 37 Radiation and Laser Warnings on page 43 Installation and Maintenance Safety Information on page 47 Power and Electrical Safety Information on page 61 Copyright © 2018, Juniper Networks, Inc.
Page 53: General Safety Information
Never attempt to lift an object that is too heavy for one person to handle. Never install or manipulate wiring during electrical storms. Never install electrical jacks in wet locations unless the jacks are specifically designed for wet environments. Operate the appliance only when it is properly grounded. Copyright © 2018, Juniper Networks, Inc.
Page 54: Definitions Of Safety Warning Levels
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Ensure that the separate protective earthing terminal provided on this product is permanently connected to earth. Replace fuses only with fuses of the same type and rating. Do not open or remove chassis covers or sheet-metal parts unless instructions are provided in the hardware documentation for this product.
Page 55 ¡Atención! Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. Copyright © 2018, Juniper Networks, Inc.
Page 56: Fire Safety Requirements
In addition, you should establish procedures to protect your equipment in the event of a fire emergency. Juniper Networks products should be installed in an environment suitable for electronic equipment. We recommend that fire suppression equipment be available in the event of a fire in the vicinity of the equipment and that all local fire, safety, and electrical codes and ordinances be observed when you install and operate your equipment.
Page 57: Qualified Personnel Warning
To keep warranties effective, do not use a dry chemical fire extinguisher to control a fire at or near a Junos Space appliance or other network device provided by Juniper Networks. If a dry chemical fire extinguisher is used, the unit is no longer eligible for coverage under a service agreement.
Page 58: Warning Statement For Norway And Sweden
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Related AC Power Electrical Safety Guidelines on page 64 Documentation DC Power Electrical Safety Guidelines on page 66 General Electrical Safety Guidelines and Warnings on page 61 General Safety Guidelines and Warnings on page 37...
Page 59: Radiation And Laser Warnings
Aviso Dada a possibilidade de emissão de radiação invisível através do orifício da via de acesso, quando esta não tiver nenhum cabo de fibra conectado, deverá evitar a exposição à radiação e não deverá olhar fixamente para orifícios que se encontrarem a descoberto. Copyright © 2018, Juniper Networks, Inc.
Page 60: Laser And Led Safety Guidelines And Warnings For Junos Space Appliances
Juniper Networks JA2500 Junos Space Appliance Hardware Guide ¡Atención! Debido a que la apertura del puerto puede emitir radiación invisible cuando no existe un cable de fibra conectado, evite mirar directamente a las aperturas para no exponerse a la radiación.
Page 61: Class 1 Led Product Warning
Aviso Produto de classe 1 com LED. ¡Atención! Aviso sobre producto LED de Clase 1. Varning! Lysdiodprodukt av klass 1. Laser Beam Warning WARNING: Do not stare into the laser beam or view it directly with optical instruments. Copyright © 2018, Juniper Networks, Inc.
Page 62 Juniper Networks JA2500 Junos Space Appliance Hardware Guide WARNING: Waarschuwing Niet in de straal staren of hem rechtstreeks bekijken met optische instrumenten. WARNING: Varoitus Älä katso säteeseen äläkä tarkastele sitä suoraan optisen laitteen avulla. WARNING: Attention Ne pas fixer le faisceau des yeux, ni l'observer directement à...
Page 63: Installation And Maintenance Safety Information
Advarsel Les installasjonsinstruksjonene før systemet kobles til strømkilden. Aviso Leia as instruções de instalação antes de ligar o sistema à sua fonte de energia. ¡Atención! Ver las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Copyright © 2018, Juniper Networks, Inc.
Page 64: Chassis Lifting Guidelines For Junos Space Appliances
Related General Safety Guidelines and Warnings on page 37 Documentation Installation Instructions Warning on page 47 Mounting the JA2500 Junos Space Appliance on page 79 Ramp Warning WARNING: When installing the device, do not use a ramp inclined at more than 10 degrees.
Page 65: Rack-Mounting Warnings
Waarschuwing Om lichamelijk letsel te voorkomen wanneer u dit toestel in een rek monteert of het daar een servicebeurt geeft, moet u speciale voorzorgsmaatregelen nemen om ervoor te zorgen dat het toestel stabiel blijft. De onderstaande richtlijnen worden verstrekt om uw veiligheid te verzekeren: Copyright © 2018, Juniper Networks, Inc.
Page 66 Les directives ci-dessous sont destinées à assurer la protection du personnel: Le rack sur lequel est monté le Juniper Networks device doit être fixé à la structure du bâtiment. Si cette unité constitue la seule unité montée en casier, elle doit être placée dans le bas.
Page 67 Le seguenti direttive vengono fornite per garantire la sicurezza personale: Il Juniper Networks device deve essere installato in un telaio, il quale deve essere fissato alla struttura dell'edificio. Questa unità deve venire montata sul fondo del supporto, se si tratta dell'unica unità...
Page 68 Para garantizar su seguridad, proceda según las siguientes instrucciones: El Juniper Networks device debe instalarse en un bastidor fijado a la estructura del edificio. Colocar el equipo en la parte inferior del bastidor, cuando sea la única unidad en el mismo.
Page 69: Grounded Equipment Warning
Chapter 9: Installation and Maintenance Safety Information Grounded Equipment Warning on page 53 Installation Instructions Warning on page 47 Mounting the JA2500 Junos Space Appliance on page 79 Grounded Equipment Warning WARNING: The device is intended to be grounded. During normal use, ensure that you have connected earth ground to the chassis.
Page 70: Maintenance And Operational Safety Guidelines And Warnings
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Maintenance and Operational Safety Guidelines and Warnings While performing the maintenance activities for devices, observe the following guidelines and warnings: Battery Handling Warning on page 54 Jewelry Removal Warning on page 55...
Page 71: Jewelry Removal Warning
(inclusi anelli, collane, braccialetti ed orologi). Gli oggetti metallici si riscaldano quando sono collegati tra punti di alimentazione e massa: possono causare ustioni gravi oppure il metallo può saldarsi ai terminali. Copyright © 2018, Juniper Networks, Inc.
Page 72: Lightning Activity Warning
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Advarsel Fjern alle smykker (inkludert ringer, halskjeder og klokker) før du skal arbeide på utstyr som er koblet til kraftledninger. Metallgjenstander som er koblet til kraftledninger og jord blir svært varme og kan forårsake alvorlige brannskader eller smelte fast til polene.
Page 73: Operating Temperature Warning
To prevent the device from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of 104° F (40° C) for network devices of Juniper Networks. To prevent airflow restriction, allow at least 6 in. (15.2 cm) of clearance around the ventilation openings.
Page 74: Product Disposal Warning
15,2 cm à volta das aberturas de ventilação. ¡Atención! Para impedir que un encaminador de la serie Juniper Networks device se recaliente, no lo haga funcionar en un área en la que se supere la temperatura ambiente máxima recomendada de 40°...
Page 75 General Safety Guidelines and Warnings on page 37 Grounded Equipment Warning on page 53 Installation Instructions Warning on page 47 Laser and LED Safety Guidelines and Warnings for Junos Space Appliances on page 44 Copyright © 2018, Juniper Networks, Inc.
Page 77: Power And Electrical Safety Information
(ESD) grounding strap to an ESD point and place the other end of the strap around your bare wrist. Failure to use an ESD grounding strap could result in damage to the device. Copyright © 2018, Juniper Networks, Inc.
Page 78: Preventing Electrostatic Discharge Damage
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Install the device in compliance with the following local, national, and international electrical codes: United States—National Fire Protection Association (NFPA 70), United States National Electrical Code. Other countries—International Electromechanical Commission (IEC) 60364, Part 1 through Part 7.
Page 79: Figure 6: Place A Component Into An Antistatic Bag
ANSI/TIA/EIA-568 cables such as Category 5e and Category 6 can get electrostatically charged. To dissipate this charge, always ground the cables to a suitable and safe earth ground before connecting them to the system. Copyright © 2018, Juniper Networks, Inc.
Page 80: Ac Power Electrical Safety Guidelines
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Related General Electrical Safety Guidelines and Warnings on page 61 Documentation General Safety Guidelines and Warnings on page 37 AC Power Electrical Safety Guidelines CAUTION: For devices with AC power supplies, an external surge protective device (SPD) must be used at the AC power source.
Page 81: Ac Power Disconnection Warning
Related AC Power Electrical Safety Guidelines on page 64 Documentation General Electrical Safety Guidelines and Warnings on page 61 General Safety Guidelines and Warnings on page 37 Copyright © 2018, Juniper Networks, Inc.
Page 82: Dc Power Electrical Safety Guidelines
Juniper Networks JA2500 Junos Space Appliance Hardware Guide DC Power Electrical Safety Guidelines A DC-powered device is equipped with a DC terminal block that is rated for the power requirements of a maximally configured device. NOTE: To supply sufficient power, terminate the DC input wiring on a facility...
Page 83: Dc Power Disconnection Warning
CC, mettere l'interruttore in posizione OFF e fissarlo con nastro adesivo in tale posizione. Advarsel Før noen av disse prosedyrene utføres, kontroller at strømmen er frakoblet likestrømkretsen. Sørg for at all strøm er slått AV. Dette gjøres ved Copyright © 2018, Juniper Networks, Inc.
Page 84: Dc Power Grounding Requirements And Warning
Juniper Networks JA2500 Junos Space Appliance Hardware Guide å lokalisere strømbryteren på brytertavlen som betjener likestrømkretsen, slå strømbryteren AV og teipe bryterhåndtaket på strømbryteren i AV-stilling. Aviso Antes de executar um dos seguintes procedimentos, certifique-se que desligou a fonte de alimentação de energia do circuito de corrente contínua.
Page 85: Dc Power Wiring Sequence Warning
Waarschuwing De juiste bedradingsvolgorde verbonden is aarde naar aarde, +RTN naar +RTN, en –45 V naar – 60 V. De juiste bedradingsvolgorde losgemaakt is en –45 naar –60 V, +RTN naar +RTN, aarde naar aarde. Copyright © 2018, Juniper Networks, Inc.
Page 86 Juniper Networks JA2500 Junos Space Appliance Hardware Guide Varoitus Oikea yhdistettava kytkentajarjestys on maajohto maajohtoon, +RTN varten +RTN, –45 V varten –60 V. Oikea irrotettava kytkentajarjestys on –45 V varten –60 V, +RTN varten +RTN, maajohto maajohtoon. Attention Câblez l'approvisionnement d'alimentation CC En utilisant les crochets appropriés à...
Page 87: Dc Power Wiring Terminations Warning
Advarsel Hvis det er nødvendig med flertrådede ledninger, brukes godkjente ledningsavslutninger, som for eksempel lukket sløyfe eller spadetype med oppoverbøyde kabelsko. Disse avslutningene skal ha riktig størrelse i forhold til ledningene, og skal klemme sammen både isolasjonen og lederen. Copyright © 2018, Juniper Networks, Inc.
Page 88: Multiple Power Supplies Disconnection Warning
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Aviso Quando forem requeridas montagens de instalação eléctrica de cabo torcido, use terminações de cabo aprovadas, tais como, terminações de cabo em circuito fechado e planas com terminais de orelha voltados para cima.
Page 89: Tn Power Warning
Use caution. Be aware of potentially hazardous conditions that could cause further injury. Disconnect power from the device. If possible, send another person to get medical aid. Otherwise, assess the condition of the victim, then call for help. Copyright © 2018, Juniper Networks, Inc.
Page 90 Juniper Networks JA2500 Junos Space Appliance Hardware Guide Related AC Power Electrical Safety Guidelines on page 64 Documentation DC Power Electrical Safety Guidelines on page 66 General Electrical Safety Guidelines and Warnings on page 61 General Safety Guidelines and Warnings on page 37...
Page 91: Installation And Configuration
PART 4 Installation and Configuration Installing the Appliance on page 77 Connecting the Appliance on page 83 Performing Initial Configuration on page 91 Changing Network and System Settings on page 139 Copyright © 2018, Juniper Networks, Inc.
Page 93: Installing The Appliance
Unpacking the JA2500 Junos Space Appliance on page 78 Mounting the JA2500 Junos Space Appliance on page 79 Front-and-Rear Mounting the JA2500 Junos Space Appliance Flush to a Rack on page 79 Front-and-Rear Mounting the JA2500 Junos Space Appliance Recessed in a...
Page 94: Unpacking The Ja2500 Junos Space Appliance
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Unpacking the JA2500 Junos Space Appliance The JA2500 Junos Space Appliance is shipped in a cardboard carton along with the items listed in Table 18 on page CAUTION: The JA2500 appliance is maximally protected inside the shipping carton.
Page 95: Mounting The Ja2500 Junos Space Appliance
This mounting option is used for larger chassis that require additional support when mounted on the rack-mount system. To mount the JA2500 appliance front and rear flush to a rack, do the following: Insert four rack-mount screws on each side of the appliance to secure the front of the chassis to the equipment rack.
Page 96: Rack
To mount the JA2500 appliance front and rear recessed in a rack, do the following: Remove the rear screws on each side of the appliance’s front rails and the two small screws toward the front of the chassis.
Page 97: Midmounting The Junos Space Appliance In A Two-Post Rack
This enables easy cable routing on the racks with limited cable management. Related Front-and-Rear Mounting the JA2500 Junos Space Appliance Flush to a Rack on Documentation page 79...
Page 98: Figure 9: Midmoounting In A Two-Post Rack
Verify that the mounting screws on one side of the rack are aligned with the mounting screws on the opposite side and that the appliance is level. Related Front-and-Rear Mounting the JA2500 Junos Space Appliance Flush to a Rack on Documentation page 79...
Page 99: Connecting The Appliance
Each power supply module must be connected to a dedicated power source outlet. Ensure that you have the following parts and tools available: (Optional) Electrostatic discharge (ESD) grounding strap A power cord appropriate for your geographical location Copyright © 2018, Juniper Networks, Inc.
Page 100: Figure 10: Connecting An Ac Power Supply Module
Juniper Networks JA2500 Junos Space Appliance Hardware Guide To connect AC power to the Junos Space Appliance, do the following: (Optional) Attach an electrostatic discharge (ESD) grounding strap to your bare wrist and connect the strap to an external ESD point.
Page 101: Connecting Dc Power To The Junos Space Appliance
DC-powered Junos Space Appliances are intended for installation only in restricted access locations. WARNING: Before you perform the following procedure, ensure that power is removed from the DC circuit. To ensure that all power is off, locate the Copyright © 2018, Juniper Networks, Inc.
Page 102: Figure 11: Connecting A Dc Power Supply Module
Juniper Networks JA2500 Junos Space Appliance Hardware Guide circuit breaker on the panel board that services the DC circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF position.
Page 103: Connecting A Junos Space Appliance To The Network
Connecting a Junos Space Appliance to the Network Though the Junos Space Appliance has four Ethernet interfaces, only three can be used; one of the Ethernet interface is reserved for future use. On the JA2500 appliance, the Ethernet interfaces that can be used are labeled , and .
Page 104: Connecting A Junos Space Appliance To A Management Console
Plug the other end of the Ethernet cable into the network. NOTE: If you choose to connect the JA2500 appliance to more than one Ethernet interfaces, then you should plug the other end of the Ethernet cable into the network that contains the Web UI clients and the other Junos Space nodes in the fabric.
Page 105: Figure 14: Ethernet Cable Connector
Connect the other end of the Ethernet cable into the RJ-45 to DB-9 serial port adapter. Related Connecting a Junos Space Appliance to the Network on page 87 Documentation Booting the Junos Space Appliance on page 91 Chassis Console Port Pinouts on page 14 Copyright © 2018, Juniper Networks, Inc.
Page 107: Performing Initial Configuration
Data: 8 bits Flow control: None Parity: None Stop bits: 1 To boot the Junos Space Appliance, do the following: Power on the management device (PC or laptop) that is connected to the appliance’s console port. Copyright © 2018, Juniper Networks, Inc.
Page 108: Configuring A Junos Space Appliance As A Junos Space Node
From Junos Space Network Management Platform Release 16.1R1 onward, you can configure access to Junos Space through a Network Address Translation (NAT) gateway. The disk space allocation for a JA2500 Junos Space Appliances is as follows: 1.2 TB for /var...
Page 109 If the IP address of the eth1 interface is not in the same subnet as the VIP address, ensure that you have the subnet mask and the default gateway for the eth1 interface. (Optional) IPv4 address for the NAT outbound SSH Copyright © 2018, Juniper Networks, Inc.
Page 110: Configuring A Junos Space Appliance As A Junos Space Node
Juniper Networks JA2500 Junos Space Appliance Hardware Guide (Optional) IPv6 address for the NAT outbound SSH (Optional) IPv4 port number for the NAT outbound SSH (Optional) IPv6 port number for the NAT outbound SSH (Optional) IPv4 address for the NAT trap...
Page 111 For more information about the Junos Space fabric, refer to the Managing Nodes in the Junos Space Fabric chapter in the Junos Space Network Management Platform Workspaces Feature Guide (available at http:/ /www.juniper.net/techpubs/en_US/release-independent/junos-space/index.html Copyright © 2018, Juniper Networks, Inc.
Page 112 Juniper Networks JA2500 Junos Space Appliance Hardware Guide To configure the IPv4 address of the eth0 interface: Type 1. Type the IPv4 address for eth0 interface in dotted-decimal notation and press Enter. Please enter new IPv4 address for interface eth0: 192.0.2.50...
Page 113 Ethernet interface (eth3) to manage devices. Configuring device management interface eth3: 1> Configure IPv4 2> Configure IPv6 3> Configure Both IPv4 and IPv6 R> Redraw Menu Choice [1-3,R]: Copyright © 2018, Juniper Networks, Inc.
Page 114 Juniper Networks JA2500 Junos Space Appliance Hardware Guide To configure the IPv4 address of the eth3 interface: Type 1. Type the IPv4 address for eth3 interface in dotted-decimal notation and press Enter. Please enter new IPv4 address for interface eth3: 192.0.2.55...
Page 115 Enter. Please type the IPv4 nameserver address in dotted decimal notation: 192.0.2.105 Type the IPv6 address of the name server for the eth3 interface and press Enter. Please type the IPv6 nameserver address: 2001:db8:20:1:192:0:2:10 Copyright © 2018, Juniper Networks, Inc.
Page 116 Juniper Networks JA2500 Junos Space Appliance Hardware Guide Type if you want to use only the Ethernet interface eth0 to manage devices and the Junos Space Web clients. Specify whether the appliance is to be added to an existing cluster (fabric) or is the first node in a cluster: To add the appliance to an existing cluster, type y.
Page 117 Please enter display name for this node: jsnode1 This is the name that Junos Space displays for the first node in a Junos Space cluster. Type the password for cluster maintenance mode and press Enter. Enter password for cluster maintenance mode: Copyright © 2018, Juniper Networks, Inc.
Page 118 Juniper Networks JA2500 Junos Space Appliance Hardware Guide NOTE: You can choose a password that is at least eight characters long and contains characters from at least three of the following four character classes: uppercase letters, lowercase letters, numbers (0 through 9), and special characters. Ab(3)def, o0*wwrty, and 9Rtsgukj are some examples of valid password for maintenance mode.
Page 119 Please enter port number for Remote Server <Remote server IP address>: Enter the port number of the remote server and press Enter. You are prompted to enter the username to access the remote server. Copyright © 2018, Juniper Networks, Inc.
Page 120 Juniper Networks JA2500 Junos Space Appliance Hardware Guide Please enter Remote Server <Remote server IP address> user: Type the username and press Enter. You are prompted to enter the password of the user. Please enter Remote Server user <Remote server user> password Type the password and press Enter.
Page 121 Type N to proceed with the fresh installation. You are again prompted to confirm whether you want to proceed with a fresh installation. Type Y to confirm. The Settings Summary is displayed, as shown in the following example: Copyright © 2018, Juniper Networks, Inc.
Page 122 Juniper Networks JA2500 Junos Space Appliance Hardware Guide Settings Summary: > IPv4 Change: eth0 is 192.168.26.151 / 255.255.254.0 > Default IPv4 Gateway = 192.168.27.10 on eth0 > IPV6 Change: eth0 is 2001:db8:85a3:0:0:8a2e:c0a9:1b37 / 64 > Default IPv6 Gateway = 2001:db8:85a3:0:0:8a2e:c0a9:1bbd on eth0 >...
Page 123: Configuring Access To Junos Space Through A Nat Gateway
Junos Space appliance. When prompted, specify whether you want to configure access to Junos Space using NAT. Do you want to enable NAT service ? [Y/N] To configure NAT, type Y. Copyright © 2018, Juniper Networks, Inc.
Page 124 Juniper Networks JA2500 Junos Space Appliance Hardware Guide NOTE: If you choose to configure NAT, the options that are displayed depend on the IP address or addresses that you have configured for the device management interface. If you have configured eth3 as the device management interface, then the options that are displayed will depend on the IP address or addresses configured for eth3.
Page 125 Please enter the NAT Trap Port Number 5054 To configure IPv4 and IPv6: Type 3 and press Enter. Type the IPv4 address of the NAT outbound SSH interface and press Enter. Configuring IPV4 OutboundSSH for NAT: Copyright © 2018, Juniper Networks, Inc.
Page 126 Juniper Networks JA2500 Junos Space Appliance Hardware Guide Please enter the NAT Outbound SSH IP Address 192.168.190.7 Type the port number of the NAT outbound SSH interface and press Enter. The port number must be in the range 0-65535. Please enter the NAT Outbound SSH Port Number 4545 Type the IPv4 address of the NAT trap interface and press Enter.
Page 127 A> Apply Settings Q> Quit R> Redraw Menu Choice [1-6,QR]: To change the settings, type C. You are prompted to reenter all the basic configuration information that you have configured up to this point. Copyright © 2018, Juniper Networks, Inc.
Page 128: Configuring The Eth1 Interface
Juniper Networks JA2500 Junos Space Appliance Hardware Guide To quit the configuration without applying the settings, type Q. The Junos Space Settings Menu is displayed. CAUTION: If you quit the configuration without applying the settings, then all the settings are discarded.
Page 129: Configuring A Junos Space Appliance As A Standalone Or Primary Fmpm
Junos Space Ethernet interfaces with only IPv4 addresses, or both IPv4 and IPv6 addresses. From Junos Space Network Management Platform Release 16.1R1 onward, you can configure access to Junos Space through a Network Address Translation (NAT) gateway. Copyright © 2018, Juniper Networks, Inc.
Page 130: Configuring A Junos Space Appliance As The Primary Fmpm Node
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Before you begin, do the following: Ensure that the Junos Space Appliance is connected to a management console and that the management device is powered on. Ensure that the appliance is booted and displays the login prompt at the console.
Page 131 Configure the IP address of the eth0 Ethernet interface. This IP address will be used as the IP address of the FMPM node. Configuring Eth0 : 1> Configure IPv4 2> Configure Both IPv4 and IPv6 R> Redraw Menu Choice [1-2,R]: Copyright © 2018, Juniper Networks, Inc.
Page 132 Juniper Networks JA2500 Junos Space Appliance Hardware Guide To configure the IPv4 address of the eth0 interface: Type 1. Type the IPv4 address for the eth0 interface in dotted-decimal notation and press Enter. Please enter new IPv4 address for interface eth0: 192.0.2.25...
Page 133 The FMPM service IP address and the FMPM node IP address should be in the same subnet. Configuring IP address for FMPM service: 1> Configure Both IPv4 and IPv6 R> Redraw Menu Choice [1,R]: Copyright © 2018, Juniper Networks, Inc.
Page 134 Juniper Networks JA2500 Junos Space Appliance Hardware Guide NOTE: If you configure only an IPv4 address for the eth0 interface, you are provided with an option to configure only the IPv4 address for the FMPM service. Type 1 to configure the IPv4 and IPv6 addresses for the FMPM service.
Page 135 The port number must be in the range 0-65535. Please enter the NAT Trap Port Number 4584 Type the IPv6 address of the NAT trap interface and press Enter. Configuring IPV6 Trap for NAT: Copyright © 2018, Juniper Networks, Inc.
Page 136 Juniper Networks JA2500 Junos Space Appliance Hardware Guide Please enter the NAT Trap IP Address 2001:db8:85a3::8a2e:130:0:5 Type the port number of the NAT trap interface and press Enter. The port number must be in the range 0-65535. Please enter the NAT Trap Port Number 5055 If you do not want to configure NAT, type N and press Enter.
Page 137: Configuring The Eth1 Interface
From Junos Space Network Management Platform Release 14.1R1 onward, you can configure the eth1 Ethernet interface as an administrative interface. For the FMPM node, configure the eth1 interface when the node reboots after the basic configuration is complete. Copyright © 2018, Juniper Networks, Inc.
Page 138 Juniper Networks JA2500 Junos Space Appliance Hardware Guide NOTE: The eth1 interface must be configured separately for each node in a multinode fabric. If you configure the eth1 interface, SSH is disabled on the eth0 interface. You can then access the CLI of the Junos Space appliance only through the eth1 interface.
Page 139: Configuring A Junos Space Appliance As A Backup Or Secondary Fmpm Node For High Availability
Ensure that the appliance is booted and displays the login prompt at the console. Ensure that 100 GB free disk space is available before configuring a node as an FMPM node. Ensure that you have the following information available: Copyright © 2018, Juniper Networks, Inc.
Page 140: Configuring A Junos Space Appliance As The Secondary Fmpm Node
Juniper Networks JA2500 Junos Space Appliance Hardware Guide IPv4 address and subnet mask for the eth0 Ethernet interface (Optional) IPv6 address and prefix for the eth0 Ethernet interface IPv4 address of the default gateway (Optional) IPv6 address of the default gateway...
Page 141 To configure the IPv4 address of the eth0 interface: Type 1. Type the IPv4 address for the eth0 interface in dotted-decimal notation and press Enter. Please enter new IPv4 address for interface eth0: 192.0.2.51 Copyright © 2018, Juniper Networks, Inc.
Page 142 Juniper Networks JA2500 Junos Space Appliance Hardware Guide NOTE: All nodes that you configure in a cluster (fabric) must be in the same subnet. Type the new subnet mask for the IPv4 address and press Enter. Please enter new IPv4 subnet mask for interface eth0: 255.255.0.0...
Page 143 5> Security 6> (Debug) run shell Q> Quit R> Redraw Menu Choice [1-6,QR]: To change the settings, type , and follow the prompts on the CLI. To quit the configuration without applying the settings, type Copyright © 2018, Juniper Networks, Inc.
Page 144: Configuring The Eth1 Interface
Juniper Networks JA2500 Junos Space Appliance Hardware Guide CAUTION: If you quit the configuration without applying the settings, then all the settings are discarded. (Optional) If you have applied the settings, then type to quit. You are taken to the console login prompt.
Page 145 Changing Network and System Settings for a Junos Space Appliance on page 139 Configuring a Junos Space Appliance as a Junos Space Node on page 92 Installing a Junos Space Image on a Junos Space Appliance by Using a USB Drive on page 130 Copyright © 2018, Juniper Networks, Inc.
Page 146: Installing A Junos Space Image On A Junos Space Appliance By Using A Usb Drive
Management Platform already installed on it. You can install only Junos Space Network Management Platform Release 13.3 (or later) on the JA2500 Junos Space Appliance. For information about how to upgrade Junos Space Network Management Platform, refer to the Upgrading Junos Space Software Overview and...
Page 147 To install a software image on a Junos Space Appliance by using a USB drive: Plug the USB drive into the USB port of a laptop or PC that is connected to the Internet. Using a Web browser, navigate to the Juniper Networks software download site ), then click https://www.juniper.net/support/downloads/...
Page 148 Juniper Networks JA2500 Junos Space Appliance Hardware Guide NOTE: By default, the image for the latest version of the software is displayed on this page. To download previous versions of the software, select a release number from the list. Release...
Page 149 USB is assigned; for example, disk/sdb. [user@host ~]$ disk For Junos Space Platform Release 16.1R1, type the following command and press Enter: [user@host ~]$ dd if=space-version.spinnumber-usb.iso of=/dev/sdb Copyright © 2018, Juniper Networks, Inc.
Page 150 Juniper Networks JA2500 Junos Space Appliance Hardware Guide where is the name of the downloaded Junos space-version.spin-number-usb.iso Space image file, and is the name of the device drive to which your USB /dev/sdb drive is mapped. NOTE: For releases prior to Junos Space Platform Release 16.1R1, type the following command to copy the image file to the USB drive and press Enter.
Page 151 (Optional) Power on the appliance by toggling the power switch located at the rear panel of the appliance. The appliance boots with the version of the Junos Space Network Management Platform that you installed. Copyright © 2018, Juniper Networks, Inc.
Page 152: Powering Off The Junos Space Appliance
Juniper Networks JA2500 Junos Space Appliance Hardware Guide You must configure the basic settings for your appliance before you can use it to manage devices. Refer to “Configuring a Junos Space Appliance as a Junos Space Node” on page 92 “Configuring a Junos Space Appliance as a Standalone or...
Page 153: Powering Off Using The Appliance Power Switch
Power Supply Module LED turns amber. Related General Electrical Safety Guidelines and Warnings on page 61 Documentation General Safety Guidelines and Warnings on page 37 Installing and Removing JA2500 Junos Space Appliance Hardware Components on page 151 Copyright © 2018, Juniper Networks, Inc.
Page 155: Changing Network And System Settings
Ensure that you have logged in to the appliance using the administrator username (admin) and password. When you log in to the appliance, the Junos Space Settings Menu appears as follows: Junos Space Settings Menu 1> Change Password 2> Change Network Settings Copyright © 2018, Juniper Networks, Inc.
Page 156: Changing The Password For The Default User
Juniper Networks JA2500 Junos Space Appliance Hardware Guide 3> Change Time Options 4> Retrieve Logs 5> Security 6> (Debug) run shell A> Apply changes Q> Quit R> Redraw Menu Choice [1-6,QR]: NOTE: Password changes take effect immediately. Any other changes that you make to the settings do not take effect until you apply the changes.
Page 157: Changing Network Settings
Changing Network Settings You can change the following network settings for your Junos Space Appliance: DNS servers Virtual IP address of the Junos Space node or FMPM node, Ethernet interface parameters, and NAT configuration Static routes Copyright © 2018, Juniper Networks, Inc.
Page 158 Juniper Networks JA2500 Junos Space Appliance Hardware Guide NOTE: From Junos Space Network Management Platform Release 14.1R2 onward, you can configure Junos Space Ethernet interfaces with only IPv4 addresses, or both IPv4 and IPv6 addresses. On a multinode fabric, we recommend that you modify the network settings by using the Junos Space Network Management Platform GUI.
Page 159 IPv6 address, then the IPv4 address is discarded and the IPv6 address is used for the NAT gateway. If both IPv4 and IPv6 are configured initially, then only the IP address that is modified is updated. Copyright © 2018, Juniper Networks, Inc.
Page 160: Modifying The Ip Address Of The Eth1 Interface
Juniper Networks JA2500 Junos Space Appliance Hardware Guide (Optional) To add or delete a static route, type at the prompt on the Change Network Settings menu. On the subsequent menu, you can do the following: To add a static route, type and follow the prompts on the CLI.
Page 161: Changing The Time Zone And Ntp Servers
You can retrieve system log files using Secure Copy Protocol (SCP) if the network is functional, or a USB device if the network is down. NOTE: To save the system log files to a USB device, the device must be connected to the Junos Space Appliance. Copyright © 2018, Juniper Networks, Inc.
Page 162: Changing Firewall And Ssh Settings
Juniper Networks JA2500 Junos Space Appliance Hardware Guide To retrieve system log files, do the following: On the Junos Space Settings Menu, type at the prompt. On the subsequent menu, you can do the following: To save the log files to a USB device, type and follow the prompts on the CLI.
Page 163: Applying Or Cancelling Changes To Settings
Configuring a Junos Space Appliance as a Backup or Secondary FMPM Node for High Availability on page 123 Booting the Junos Space Appliance on page 91 Junos Space Ethernet Interfaces Overview on page 4 NTP Time Source for a Junos Space Appliance on page 8 Copyright © 2018, Juniper Networks, Inc.
Page 167: Replacing Components
Replacing the DC Power Supply Module on a Junos Space Appliance on page 158 Replacing the Fan on a Junos Space Appliance on page 161 Replacing the Hard Disk on a JA2500 Junos Space Appliance on page 163 Installing and Removing JA2500 Junos Space Appliance Hardware Components The JA2500 Junos Space Appliance chassis is a rigid sheet-metal structure that houses the hardware components.
Page 168: Replacing The Ac Power Supply Cord On A Junos Space Appliance
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Replacing the Fan on a Junos Space Appliance on page 161 Replacing the Hard Disk on a JA2500 Junos Space Appliance on page 163 Related AC Power Supply in Junos Space Appliances on page 24...
Page 169: Replacing Components
Documentation AC Power Supply in Junos Space Appliances on page 24 Field-Replaceable Units on the JA2500 Junos Space Appliance on page 4 Replacing the AC Power Supply Module on a Junos Space Appliance on page 154 Copyright © 2018, Juniper Networks, Inc.
Page 170: Replacing The Ac Power Supply Module On A Junos Space Appliance
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Replacing the AC Power Supply Module on a Junos Space Appliance Ensure that you have the following parts and tools available to remove the power supply module from the appliance chassis: (Optional) Electrostatic discharge (ESD) grounding strap...
Page 171: Installing The Ac Power Supply Module
Save the cover panel for later use. Insert and push the new power supply module into the slot, as shown in Figure 17 on page 156, until the ejector lever locks. Copyright © 2018, Juniper Networks, Inc.
Page 172: Replacing The Dc Power Supply Cable On A Junos Space Appliance
Documentation AC Power Supply in Junos Space Appliances on page 24 Field-Replaceable Units on the JA2500 Junos Space Appliance on page 4 Replacing the DC Power Supply Cable on a Junos Space Appliance Ensure that you have the following parts and tools available to remove the power supply...
Page 173: Removing The Dc Power Supply Cable
Make sure that the voltage across the DC power source cable leads is 0 V and that there is no chance that the cables might become active during the removal process. Copyright © 2018, Juniper Networks, Inc.
Page 174: Replacing The Dc Power Supply Module On A Junos Space Appliance
DC Power Supply in Junos Space Appliances on page 26 Documentation Field-Replaceable Units on the JA2500 Junos Space Appliance on page 4 Replacing the DC Power Supply Module on a Junos Space Appliance on page 158 Replacing the DC Power Supply Module on a Junos Space Appliance...
Page 175: Removing The Dc Power Supply Module
Slide the ejector lever to the right, as shown in Figure 18 on page 159, until it is in its furthest position. Figure 18: Removing a DC Power Supply Module 1— Power supply ejector lever Copyright © 2018, Juniper Networks, Inc.
Page 176: Installing A Dc Power Supply Module
DC Power Supply in Junos Space Appliances on page 26 Documentation Field-Replaceable Units on the JA2500 Junos Space Appliance on page 4 Replacing the DC Power Supply Cable on a Junos Space Appliance on page 156 Copyright © 2018, Juniper Networks, Inc.
Page 177: Replacing The Fan On A Junos Space Appliance
When a fan fails, the full cooling load switches to the remaining fan and the red Hardware Fault LED on the front panel of the appliance blinks and an alarm sounds. NOTE: The LEDs on the front panel of the JA2500 are arranged vertically, as shown in Figure 20 on page 161.
Page 178: Installing The Fan
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Figure 21: Removing a Fan Pull the fan module out of the chassis. (Optional) Place the fan module in the antistatic bag or on the antistatic mat placed on a flat, stable surface.
Page 179: Replacing The Hard Disk On A Ja2500 Junos Space Appliance
151 Replacing the Hard Disk on a JA2500 Junos Space Appliance The Junos Space JA2500 appliance ships with six hard disk drives in RAID 10 array configuration. The hot-swappable drives are externally accessible in field-replaceable trays. You can remove and replace a hard disk without powering off the appliance or disrupting any functions performed by the appliance.
Page 180: Removing The Hard Disk
Installing the Hard Disk on page 165 Removing the Hard Disk To remove a hard disk from the JA2500 appliance, do the following: Place the antistatic bag or antistatic mat on a flat, stable surface. (Optional) Attach an ESD grounding strap to your bare wrist, and connect the strap to an external ESD point.
Page 181: Installing The Hard Disk
Chapter 15: Replacing Components Installing the Hard Disk To install a hard disk in the JA2500 appliance, do the following: (Optional) Attach an ESD grounding strap to your bare wrist, and connect the strap to an external ESD point. Remove the replacement hard disk from its antistatic bag.
Page 183: Maintenance
Monitoring the Cooling Fans in a Junos Space Appliance on page 173 Documentation Monitoring the Power Supply in a Junos Space Appliance on page 175 Monitoring the RAID Array for the JA2500 Junos Space Appliance on page 177 Copyright © 2018, Juniper Networks, Inc.
Page 187: Troubleshooting Procedures
Refer to the Changing Network Settings section in the “Changing Network and System Settings for a Junos Space Appliance” on page 139 for information about changing the default gateway for device management traffic. Copyright © 2018, Juniper Networks, Inc.
Page 188 Juniper Networks JA2500 Junos Space Appliance Hardware Guide Check the physical connectivity of Ethernet interface eth3. Related Junos Space Ethernet Interfaces Overview on page 4 Documentation Copyright © 2018, Juniper Networks, Inc.
Page 189: Monitoring The Appliance
Monitoring the Cooling Fans in a Junos Space Appliance on page 173 Monitoring the Power Supply in a Junos Space Appliance on page 175 Monitoring the RAID Array for the JA2500 Junos Space Appliance on page 177 Monitoring the Cooling Fans in a Junos Space Appliance Purpose For optimal cooling of the Junos Space appliance, verify the condition of the fans.
Page 190 Juniper Networks JA2500 Junos Space Appliance Hardware Guide Sample Output nct6776-isa-0a30 Adapter: ISA adapter Vcore: +0.66 V (min = +0.00 V, max = +1.74 V) in1: +1.51 V (min = +0.00 V, max = +0.00 V) ALARM AVCC: +3.41 V (min = +2.98 V, max =...
Page 191: Monitoring The Power Supply In A Junos Space Appliance
Maintaining the Junos Space Appliance on page 167 Documentation Monitoring the Power Supply in a Junos Space Appliance on page 175 Monitoring the RAID Array for the JA2500 Junos Space Appliance on page 177 Monitoring the Power Supply in a Junos Space Appliance Purpose For optimal performance of the Junos Space appliance, verify the condition of the power supply module or modules installed in the appliance.
Page 192 Maintaining the Junos Space Appliance on page 167 Documentation Monitoring the Cooling Fans in a Junos Space Appliance on page 173 Monitoring the RAID Array for the JA2500 Junos Space Appliance on page 177 Copyright © 2018, Juniper Networks, Inc.
Page 193: Monitoring The Raid Array For The Ja2500 Junos Space Appliance
Chapter 18: Monitoring the Appliance Monitoring the RAID Array for the JA2500 Junos Space Appliance Purpose For optimal performance of the JA2500 appliance, monitor the status of the RAID volume installed in the appliance. Action Monitor the RAID controller for RAID failure events: Do the following: Log in to the appliance as the admin user.
Page 194 Juniper Networks JA2500 Junos Space Appliance Hardware Guide ------------------------------------------------------------------------ Controller information ------------------------------------------------------------------------ Controller type : SAS2308_1 BIOS version : 7.25.00.00 Firmware version : 16.00.00.00 Channel description : 1 Serial Attached SCSI Initiator ID Maximum physical devices : 1007 Concurrent commands supported...
Page 195 : Optimal (OPT) Size (in MB)/(in sectors) : 953869/1953525167 Manufacturer : SEAGATE Model Number : ST91000640SS Firmware Revision : 0003 Serial No : 9XG05KP800009119LZRZ GUID : 5000c50033e5cbf3 Protocol : SAS Drive Type : SAS_HDD ------------------------------------------------------------------------ Copyright © 2018, Juniper Networks, Inc.
Page 196 SAS2IRCU: Utility Completed Successfully. Run RAID consistency checks every month: NOTE: You should run a consistency check on your JA2500 appliance at least once a month to make sure that grown drive defects are mapped out in case of a drive failure.
Page 197 Related Maintaining the Junos Space Appliance on page 167 Documentation Monitoring the Cooling Fans in a Junos Space Appliance on page 173 Monitoring the Power Supply in a Junos Space Appliance on page 175 Copyright © 2018, Juniper Networks, Inc.
Page 199: Returning Hardware
Contacting Customer Support to Obtain Return Materials Authorization for Junos Space Appliances on page 186 Packing a JA2500 Junos Space Appliance or Component for Shipping on page 187 Returning a JA2500 Junos Space Appliance or Component for Repair or Replacement...
Page 200: Listing The Ja2500 Appliance Details Using The Junos Space Cli
Listing the JA2500 Appliance Details using the Junos Space CLI on page 184 Locating the Chassis Serial Number ID Label on a JA2500 Appliance on page 185 Locating the Serial Number ID Labels on FRUs in the JA2500 Appliance on page 185 Listing the JA2500 Appliance Details using the Junos Space CLI Before you begin, ensure that you have connected the Junos Space appliance to a management console.
Page 201: Locating The Chassis Serial Number Id Label On A Ja2500 Appliance
Locating the Chassis Serial Number ID Label on a JA2500 Appliance The serial number of a JA2500 appliance is displayed on the appliance chassis. To locate the serial number of the JA2500 appliance, see the label at the rear panel of the chassis, as shown in Figure 26 on page 185.
Page 202: Contacting Customer Support To Obtain Return Materials Authorization For Junos Space Appliances
Juniper Networks JA2500 Junos Space Appliance Hardware Guide Packing a JA2500 Junos Space Appliance or Component for Shipping on page 187 Contacting Customer Support to Obtain Return Materials Authorization for Junos Space Appliances If you are returning a Junos Space Appliance or hardware component to Juniper Networks for repair or replacement, obtain a Return Materials Authorization (RMA) number from Juniper Networks Technical Assistance Center (JTAC).
Page 203: Packing A Ja2500 Junos Space Appliance Or Component For Shipping
Packing Components of the JA2500 Appliance for Shipping on page 188 Packing a JA2500 Appliance for Shipping If you need to transport the JA2500 appliance to another location or return the appliance to Juniper Networks, you need to pack the appliance securely in its original packaging to prevent damage during transportation.
Page 204: Packing Components Of The Ja2500 Appliance For Shipping
Write the RMA number on the exterior of the shipping carton to ensure proper tracking. Packing Components of the JA2500 Appliance for Shipping To pack the components (FRUs) of the JA2500 appliance, follow the instructions here. Ensure that you have the following parts and tools available:...
Page 205 Chapter 19: Returning Hardware Related Contacting Customer Support to Obtain Return Materials Authorization for Junos Space Documentation Appliances on page 186 Locating the Serial Number on a JA2500 Junos Space Appliance or Component on page 184 Copyright © 2018, Juniper Networks, Inc.

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Junos space ja1500

Juniper JA2500 Hardware Manual

Chapter 1 Appliance Overview

Chapter 2 Chassis

Chapter 3 Site Preparation

Chapter 4 Rack Requirements

Chapter 5 Power Requirements

Chapter 6 Compliance

Chapter 7 General Safety Information

Chapter 8 Radiation and Laser Warnings

Chapter 9 Installation and Maintenance Safety Information

Chapter 10 Power and Electrical Safety Information

Chapter 11 Installing the Appliance

Chapter 12 Connecting the Appliance

Chapter 13 Performing Initial Configuration

Chapter 14 Changing Network and System Settings

Chapter 15 Replacing Components

Chapter 16 Maintenance

Chapter 19 Returning Hardware

Chapter 17 Troubleshooting

Chapter 18 Monitoring the Appliance

Quick Links

Troubleshooting

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Summary of Contents for Juniper JA2500

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Table of Contents