Xerox 665 System Administrator Manual page 264

Troubleshooting
Error Message
Phonebook data
was lost
Comm. error - retry
Drum life warning
Replace drum
Toner is low
Out of toner
Power failure
Control panel open
Top cover is open
Document jam
Paper jam XX
Paper Tray is empty
Upper paper empty
16-4
Probable Cause
Phonebook information was
lost
The communication did not
end normally.
The drum counter has
reached 9,000 pages.
The drum unit has reached
the end of its life.
The Toner sensor detected
"toner low" status.
The Toner sensor detected
"toner end" status.
The power has been turned
off during an operation or a
document in memory has
been lost.
The control panel is open
The top cover is open
A document jam occurred.
A piece of paper has been
misfed.
All paper trays are empty.
The upper paper tray is
empty.
Corrective Action
Reprogram the dial data from
the control panel or Control
Centre.
The error occurs only when
direct transmission feature
was selected. Resend the
document again.
Replace the Drum Unit. See
"Replacing the Drum Unit".
Replace the drum unit. See
"Replacing the Drum Unit".
Replace the toner cartridge.
Replace the toner cartridge.
Review the Power Failure
List.
Close the control panel
Close the top cover.
Open the control panel and
remove the document.
"xx" specifies the cause of the
paper jam. See the paper jam
error code table.
Add paper to the paper trays
and ensure the trays are
closed correctly.
Add paper to the upper paper
tray and close the tray
correctly.
WorkCentre Pro 665/685/765/785